Table of Contents
Advertisement
CONNECTED SERVICES VEHICLE
FINDER FAQS
1. Can someone else locate my vehicle? Your vehicle
may be located by anyone who has your PIN and
access to your account. It is your responsibility to
guard your PIN accordingly. See the Uconnect and
SiriusXM Guardian™ terms of service for more
information.
2. How long does it take to sound my horn and flash
the lights? Depending on various conditions, it can
take three minutes or more for the request to get
through to your vehicle.
3. How do I turn off the horn and lights after I turn
them on? If you are close enough to the vehicle, you
can use the key fob to turn off the horn and lights by
pushing the red Panic button.
CONNECTED SERVICES STOLEN
VEHICLE ASSISTANCE FAQS —
IF EQUIPPED
1. Can someone locate my vehicle? To enhance your
privacy, and the privacy of others using your vehicle,
a stolen vehicle police report is required for you to
activate this service. You must involve local law
enforcement to have SiriusXM Guardian™ locate
your vehicle. We may also locate the vehicle for
other law enforcement or government agencies,
subject to a valid court order telling SiriusXM Guard-
ian™ to do so. We will also provide the service for
FCA entities to locate a vehicle that you have pur-
chased through them.
2. How will I know if my vehicle is recovered? After you
provide the SiriusXM Guardian™ Customer Care
agent with the stolen vehicle report, the agent will
work together with law enforcement to try to locate
your vehicle. If your vehicle is recovered, you will be
contacted by law enforcement.
3. Can SiriusXM Guardian™ lower my insurance rates?
Some insurance providers offer lower rates on
vehicles equipped with systems that can deter auto
theft. When shopping for insurance, be sure to
inform the insurance provider of your SiriusXM
Guardian™ connected services subscription to find
out if the insurance provider can offer you a lower
rate.
NOTE:
Neither FCA nor SiriusXM® are insurance compa-
nies, and SiriusXM Guardian™ is not an insurance
product. You are responsible for obtaining insurance
coverage for your vehicle and yourself.
CONNECTED SERVICES REMOTE
VEHICLE START FAQS
1. How long does it take to remotely start my vehicle?
Depending on various conditions, it can take three
minutes or more for the request to get through to
your vehicle.
2. Which is faster, my key fob or the Vehicle Branded
App? Your key fob will remote start your vehicle
more quickly. However its range is limited. For
example, when you are leaving the stadium after the
game, you can use the Vehicle Branded App to
remote start your vehicle and have the inside of your
vehicle comfortable by the time you get to it.
MULTIMEDIA
3. Will my vehicle be safe if I lose my wireless device?
People sometimes lose their wireless devices, which
is why security measures have been engineered into
the Vehicle Branded App. Asking for your username,
password and SiriusXM Guardian™ Security PIN
help to ensure that nobody can start your vehicle if
they happen to find your device.
4. Can someone drive off with my vehicle using the
App? No. Driving your vehicle still requires the keys
to be in the vehicle. The Remote Start feature simply
starts the engine to warm up or cool down the inte-
rior before you arrive.
5. Can I stop a vehicle that is being driven with the
cancel Remote Vehicle Start command? No. If the
vehicle is in motion, the cancel Remote Vehicle Start
button will not stop the vehicle.
6. Why can't all mobile devices use the Vehicle
Branded App? The Vehicle Branded App has been
designed to work on most devices with the Apple®
and Android™ operating systems. The capabilities of
these devices allow us to remotely command your
vehicle. Other operating systems may be supported
in the future.
CONNECTED SERVICES REMOTE
HORN & LIGHTS FAQS
1. How long does it take to sound my horn and flash
the lights? Depending on various conditions, it can
take three minutes or more for the request to get
through to your vehicle.
2. Which is faster, my key fob or the Vehicle Branded
App? Your key fob will sound the horn and flash the
lights quicker; however, its range is limited.
229
5
Advertisement
Table of Contents
