Receiving Calls; Answering An Incoming Call - Mitel 6920 User Manual

R C
ECEIVING ALLS

Receiving Calls

When a call is ringing at your extension, the inbound callers name, extension, picture ID (if applicable),
and incoming call icon display on the screen. Additionally, the line/call appearance LED flashes quickly
for the incoming call.
: You can press the Silence softkey on the bottom softkeys when the phone is ringing to immediately
NOTE
silence the ring tone.

Answering an Incoming Call

To answer an incoming call
For speakerphone operation, press the
•
Line softkey for the incoming call. You phone must be configured to use the Speaker audio path.
For headset operation, press the
•
headset (if available). You phone must be configured to use the Headset audio path.
Lift the handset for handset operation.
•
: The audio mode setting you have selected in Settings > Audio> Audio Path menu on the
NOTE
IP phone UI determines if the call goes to speakerphone or headset operation. For more informa-
tion, see the section
If the phone is already connected to a call, pressing the Line softkey or Answer softkey for the new
incoming call automatically places the connected call on hold and answers the new call.
: If the Goodbye Key Cancels Incoming Call feature is disabled, you can also use the answer button
NOTE
on your headset (if available) to answer the secondary incoming call. If the Goodbye Key Cancels
Incoming Call feature is enabled, the answer button on your headset will cancel the secondary incoming
call. For more information on the Goodbye Key Cancels Incoming Call feature, see the section
Key Cancels Incoming Calls"
(Speaker/Headset) key or the answer button on your
.
"Audio Mode"
.
(Speaker/Headset) key, the Answer softkey or the
A I C
NSWERING AN NCOMING
"Goodbye
ALL
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