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Mitel 6920 Quick Reference Manual
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Mitel 6920 IP
7
8
INTERNAL CALLS
+
Pick up the handset (optional)
+
Dial the extension number
Called party's phone will ring
+
MAKING A CALL
+
Lift the Handset OR
+
Press
(Speaker/Headset)
+
Dial 9 for an outside line
+
Dial the 10 digit telephone number
Your phone must be configured to use the
Speaker audio path for speaker operation or
Headset audio path for headset operation.
1
2
3
4
5
6
TRANSFER A CALL
While connected to a live call
+
Tap the
Transfer
+
Dial the desired number
+
Hang up OR wait for the called party to
answer, announce the transfer, then hang
up
CONFERENCE
While connected to a 2-party call
+
Tap
Add User
+
Dial the number of the next party
+
Wait for an answer
+
Tap
Join Calls
To leave a Conference
+
Hang up or press
1
LCD Screen
2
Programmable Keys
3
Soft Keys
Navigation Keys/Select
4
Button
5
Dial Pad
6
Fixed Function Keys
7
Handset
(Optional cordless
handset shown)
8
Speaker
6 programmable, multi-function, self-labeling keys allowing up
to 18 specific functions
4 intuitive state sensitive softkeys
softkey
softkey
all parties are connected
(Goodbye)
Quick Reference Guide
Fixed Function Keys
Contacts
Call History
Voicemail
Settings
Volume
TRANSFER TO VOICEMAIL
While connected to the caller
+
Press
+
Dial the extension number
+
Hang up to complete transfer
HOLD
To place a call on Hold
+
Press
(Hold)
+
Hang up or place another call
To return to a call on Hold
Tap the applicable Line Key with the
flashing
(Hold) Icon.
Goodbye
Redial
Hold
Mute
Speaker /
Headset

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Summary of Contents for Mitel 6920

  • Page 1 Mitel 6920 IP Quick Reference Guide Fixed Function Keys LCD Screen Goodbye Programmable Keys Contacts Soft Keys Call History Redial Navigation Keys/Select Voicemail Hold Button Settings Mute Dial Pad Speaker / Volume Fixed Function Keys Headset Handset (Optional cordless handset shown)
  • Page 2 Mitel 6920 IP Quick Reference Guide MUTE VOICE CALL CELL ON/OFF (Call Twinning) To Mute the microphone during a call Station-to-Station calling without making To ring your desk phone and cell phone Press (Mute), the Mute light turns on the phone ring. Voice announces out...
  • Page 3 Mitel 6920 IP Quick Reference Guide CUSTOMIZE YOUR NEW PHONE! NOTES HOTDESK Simply program the buttons on your phone Tap the softkey Hotdesk See User Portal Guide for Details Tap the softkey Login Enter your extension number Press # (pound)
  • Page 4 The Contacts application is your personal phone book and directory, number. It is the default screen displayed when the phone is in an idle conveniently stored within your phone. The Mitel MiVoice 6920 IP phone state. supports a localized Personal contact folder as well as enhanced functionality allowing for interoperability with LDAP (corporate) directories.