Making And Receiving Calls Using A Headset; Using Intercom Functionality; Using The Icom Key - Mitel 6920w User Manual

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M
C
AKING
ALLS

Making and Receiving Calls Using a Headset

Ensure that you have selected a headset audio mode (see
1.
Phone
UI").
Turn the phone over and, depending on the type of headset, locate the headset jack marked
2.
the USB port.
If you have a USB headset, insert the USB plug into the USB port.
1.
If you have a headset with an RJ9/RJ22 4-pin connector, insert the headset cord into the jack until it
2.
clicks into place.
If you have a DHSG/EHS headset with an RJ45 6-pin or 8-pin connector, remove the plastic headset
3.
jack adapter and then insert the cord into the jack until it clicks into place.
: See the Mitel 6920 IP Phone Installation Guide for more information.
NOTE
Press the
4.
mode selected from the Options List, a dial tone or an incoming call is received on either the headset
or the handsfree speakerphone.
Press the
5.
: You can answer, initiate and transfer a call by pressing the hook switch button on the DHSG
NOTE
headset.

Using Intercom Functionality

On the 6920 you can use the Icom key to automatically connect with a remote extension.

Using the Icom Key

Press the Icom softkey.
1.
If no number was defined when configuring the key, enter the extension number of the person you
2.
want to intercom.
After a beep tone, your phone automatically connects with the remote extension and you can speak
3.
through its speaker.
To cancel the intercom, press
4.
When you are finished speaking, hang up the phone by placing the handset back on-hook or by
5.
pressing
hangs up.
You can set specific incoming Intercom call features on the 6920 IP phone using the Mitel Web UI. The
following table describes these features.
key to obtain a dial tone or to answer an incoming call. Depending on the audio
key to end the call.
or the line softkey for the active call. When you hang up, the remote phone also
"Configuring the Audio Mode Using the IP
or the Cancel key.
U
I
F
SING
NTERCOM
UNCTIONALITY
or
120

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