Dell PowerEdge HS5620 Installation And Service Manual
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Dell PowerEdge HS5620 Installation And Service Manual

Dell PowerEdge HS5620 Installation And Service Manual

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Dell PowerEdge HS5620
Installation and Service Manual
Regulatory Model: E88S
Regulatory Type: E88S001
April 2023
Rev. A00

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Summary of Contents for Dell PowerEdge HS5620

  • Page 1 Dell PowerEdge HS5620 Installation and Service Manual Regulatory Model: E88S Regulatory Type: E88S001 April 2023 Rev. A00...
  • Page 2 A WARNING indicates a potential for property damage, personal injury, or death. © 2022 - 2023 Dell Inc. or its subsidiaries. All rights reserved. Dell Technologies, Dell, and other trademarks are trademarks of Dell Inc. or its subsidiaries. Other trademarks may be trademarks of their respective owners.

  • Page 3: Table Of Contents

    Contents Chapter 1: About this document....................8 Chapter 2: Dell PowerEdge HS5620 system overview..............9 Front view of the system..............................9 Left control panel view............................... 12 Right control panel view............................. 13 Rear view of the system..............................14 Inside the system ................................16 Locating the Express Service Code and Service Tag....................
  • Page 4 Chapter 5: Pre-operating system management applications............43 System Setup..................................43 System BIOS.................................44 iDRAC Settings................................65 Device Settings................................65 Dell Lifecycle Controller..............................65 Embedded system management..........................65 Boot Manager..................................65 PXE boot..................................... 66 Chapter 6: Minimum to POST and system management configuration validation......67 Minimum configuration to POST ..........................
  • Page 5 Drives....................................90 Removing a drive blank.............................. 90 Installing a drive blank..............................91 Removing the drive carrier............................91 Installing the drive carrier............................92 Removing the drive from the drive carrier......................93 Installing the drive into the drive carrier........................94 Drive backplane................................. 95 Drive backplane................................95 Removing the drive backplane ..........................
  • Page 6 NIC indicator codes................................. 178 Power supply unit indicator codes..........................178 Drive indicator codes..............................180 Using system diagnostics............................... 181 Dell Embedded System Diagnostics........................181 Chapter 11: Getting help......................183 Recycling or End-of-Life service information......................183 Contacting Dell Technologies............................183 Accessing system information by using QRL......................183...
  • Page 7 Quick Resource Locator for PowerEdge HS5620 system................184 Receiving automated support with Secure Connect Gateway (SCG)............... 184 Chapter 12: Documentation resources..................185 Contents...

  • Page 8: Chapter 1: About This Document

    About this document This document provides an overview about the system, information about installing and replacing components, diagnostic tools, and guidelines to be followed while installing certain components. About this document...

  • Page 9: Chapter 2: Dell Poweredge Hs5620 System Overview

    ● Up to 8 x 2.5-inch NVMe drives ● Up to 16 x 2.5-inch SAS/SATA + 8 x 2.5-inch NVMe drives NOTE: For more information about how to hot swap NVMe PCIe SSD U.2 device, see the Dell Express Flash NVMe PCIe SSD User's Guide at https://www.dell.com/support >...
  • Page 10 Figure 2. Front view of 12 x 3.5-inch SAS/SATA drive system Figure 3. Front view of 8 x 2.5-inch SAS/SATA drive system Figure 4. Front view of 8 x 2.5-inch NVMe drive system Figure 5. Front view of the 8 x 3.5-inch SAS/SATA drive system Dell PowerEdge HS5620 system overview...
  • Page 11 For more information, see the Integrated Dell Remote Access Controller User's Guide available at https://www.dell.com/idracmanuals. Drive Enables you to install drives that are supported on your system.

  • Page 12: Left Control Panel View

    For more information, see the Integrated Dell Remote Access Controller User's Guide available at https://www.dell.com/idracmanuals. Right control panel and Contains the power button, USB port, iDRAC Direct micro port, VGA port and the iDRAC Direct status LED.

  • Page 13: Right Control Panel View

    You can access system inventory, Dell Lifecycle Controller logs or system logs, system health status, and also configure iDRAC, BIOS, and networking parameters. You can also launch the virtual Keyboard, Video, and Mouse (KVM) viewer and virtual Kernel- based Virtual Machine (KVM), on a supported mobile device.

  • Page 14: Rear View Of The System

    Direct The iDRAC Direct (Micro-AB USB) port enables you to access the iDRAC (Micro-AB USB) direct Micro-AB USB features. For more information, see the Integrated Dell port Remote Access Controller User's Guide at www.dell.com/poweredgemanuals. NOTE: You can configure iDRAC Direct by using a USB to micro USB (type AB) cable, which you can connect to your laptop or tablet.
  • Page 15 These NIC ports can also be shared with iDRAC when iDRAC network settings is set to shared mode. NOTE: For more information about the ports, see the Technical Specifications section. Dell PowerEdge HS5620 system overview...

  • Page 16: Inside The System

    3. Memory module slots 4. Power interposer board 5. Intrusion switch 6. OCP 7. PSU 1 and PSU 2 8. System board 9. Processor heat sink 10. SAS/SATA backplane 11. NVMe backplane 12. Information tag Dell PowerEdge HS5620 system overview...

  • Page 17: Locating The Express Service Code And Service Tag

    The information tag is located on the front of the system that includes system information such as the Service Tag, Express Service Code, Manufacture date, NIC, MAC address, QRL label, and so on. If you have opted for the secure default access to iDRAC, the Information tag also contains the iDRAC secure default password. Dell PowerEdge HS5620 system overview...

  • Page 18: System Information Label

    The Mini Enterprise Service Tag (MEST) label is located on the rear of the system that includes the Service Tag (ST), Express Service Code (Exp Svc Code), and Manufacture Date (Mfg. Date). The Exp Svc Code is used by Dell to route support calls to the appropriate personnel.
  • Page 19 Figure 15. Mechanical Overview, Rear view Dell PowerEdge HS5620 system overview...
  • Page 20 Figure 16. Service information Figure 17. Jumper settings Dell PowerEdge HS5620 system overview...

  • Page 21: Rail Sizing And Rack Compatibility Matrix

    Figure 19. Hot swap Figure 20. System tasks Rail sizing and rack compatibility matrix For specific information about the rail solutions compatible with your system, see the Dell Enterprise Systems Rail Sizing and Rack Compatibility Matrix available at https://i.dell.com/sites/csdocuments/Business_solutions_engineering- Docs_Documents/en/rail-rack-matrix.pdf.
  • Page 22 ● Specific details about rail types and their functionalities. ● Rail adjustability range for various types of rack mounting flanges. ● Rail depth with and without cable management accessories. ● Types of racks supported for various types of rack mounting flanges. Dell PowerEdge HS5620 system overview...

  • Page 23: Chapter 3: Technical Specifications

    Technical specifications The technical and environmental specifications of your system are outlined in this section. Topics: • Chassis dimensions • System weight • Processor specifications • PSU specifications • Supported operating systems • Cooling fan specifications • System battery specifications •...

  • Page 24: Chassis Dimensions

    Chassis dimensions Figure 21. Chassis dimensions Table 7. PowerEdge HS5620 chassis dimensions 482.0 mm (18.97 inches) 434.0 mm (17.08 86.8 mm (3.41 22.0 mm (0.86 677.44 mm (26.67 685.78 mm inches) inches) inches) Without inches) Ear to L (26.99 inches)

  • Page 25: Processor Specifications

    Number of processors supported Generation Intel Xeon Scalable processors with up to 32 Up to two cores PSU specifications The PowerEdge HS5620 system supports up to two AC or DC power supply units (PSUs). Table 10. PSU specifications Class Heat Frequency...

  • Page 26: Supported Operating Systems

    ● VMware vSAN/ESXi For more information, go to www.dell.com/ossupport. Cooling fan specifications Cooling fan specifications The PowerEdge HS5620 system supports up to six Standard (STD) fans , High performance (HPR) gold fans , or Very high performance fans. Technical specifications...
  • Page 27 Table 12. Cooling fan specifications Fan type Abbreviation Also known as Label color Label image Standard No label High- HPR SLVR Silver NOTE: New cooling fans come with performanc the High-Performance Silver Grade label. e fan (Silver While the older cooling fans have the grade) fan High-Performance label.

  • Page 28: System Battery Specifications

    The PowerEdge HS5620 system uses one CR 2032 3.0-V lithium coin cell battery. Expansion card riser specifications The PowerEdge HS5620 system supports up to four PCIe Gen5 cards on the system board. Table 13. Expansion card slots supported on the system board...

  • Page 29: Memory Specifications

    Label Description Single Width Double Wide (Xilinx FPGA accelerator) Full height Half length Memory specifications The PowerEdge HS5620 system supports the following memory specifications for optimized operation. Table 15. Memory specifications Single processor Dual processors DIMM Minimum Maximum DIMM type...

  • Page 30: Drives

    ● 8 x 2.5-inch NVMe drives ● 16 x 2.5-inch SAS/SATA (HDD/SSD) drives + 8 x 2.5-inch NVMe drives NOTE: For more information about how to hot swap NVMe PCIe SSD U.2 device, see the Dell Express Flash NVMe PCIe SSD User's Guide at https://www.dell.com/support >Browse all Products >...

  • Page 31: Serial Connector Specifications

    1 GbE x 4, 10 GbE x 2, 10 GbE x 4, 25 GbE x 2, 25 GbE x 4 VGA ports specifications The PowerEdge HS5620 system supports two DB-15 VGA ports, one each on the front and rear panels of the system. Video specifications The PowerEdge HS5620 system supports integrated Matrox G200 graphics controller with 16 MB of video frame buffer.
  • Page 32 Table 21. Continuous Operation Specifications for ASHRAE A2 Temperature, humidity and, operational Allowable continuous operations altitude Temperature range for altitudes <= 900 m (<= 10–35°C (50–95°F) with no direct sunlight on the equipment 2953 ft) Humidity percent range (non-condensing at all 8% RH with -12°C (10.4°F) minimum dew point to 80% RH with 21°C times) (69.8°F) maximum dew point...

  • Page 33: Thermal Restriction Matrix

    Table 25. Common Environmental Specifications for ASHRAE A2, A3, A4 and Rugged (continued) Temperature, humidity and, operational Allowable continuous operations altitude Maximum operational altitude 3,048 meters (10,000 feet) Table 26. Maximum vibration specifications Maximum vibration Specifications Operating 0.21 G at 5 Hz to 500 Hz for 10 minutes (all operation orientations) Storage 1.88 G at 10 Hz to 500 Hz for 15 minutes (all six sides tested)
  • Page 34 Table 30. Supported ambient temperature for processors for HS5620 with iDRAC HS5620 configuration 8 x 3.5- 12 x 12 x 8 x 2.5- 8 x 2.5- 16 x 16 x backpla inch 3.5- 3.5- inch inch 2.5- 2.5- inch inch NVMe inch inch + 8...
  • Page 35 12. DIMM blank is required for 12 x 3.5-inch SAS/SATA and 12 x 3.5-inch SAS/SATA with rear storage modules. 13. OCP shroud is required for OCP card population without PCIe riser module installed. 14. CPU blank is required for single processor configuration. 15.
  • Page 36 2. Max supported thermal tier of OCP is Tier 5. 3. Max supported thermal tier of OCP is Tier 2. 4. Max supported thermal tier of OCP is Tier 5. 5. ≥ 960 GB M.2 SSDs are not supported in 12 x 3.5-inch drive configuration. 6.
  • Page 37 Table 33. Fan population rule for HS5620 with Open Server Manager (OSM) (continued) configuration No backplane 8 x 3.5-inch 12 x 3.5-inch 8 x 2.5-inch 8 x 2.5-inch 24 x 2.5-inch (16 NVMe x 2.5-inch + 8 x Optional HW 2.5-inch NVMe) Fan 2 to Fan 6 with HPR Silver...

  • Page 38: Thermal Air Restrictions

    Two PSUs are required in redundant mode. If there is PSU failure, system performance may be reduced. PCIe card Non-Dell qualified peripheral cards and peripheral cards greater than 25 W are not supported. Processor CPU TDP > 185W is not supported Front storage 12 x 3.5-inch SAS/SATA config is not supported 12 x 3.5-inch SAS/SATA configuration is not supported...

  • Page 39: Chapter 4: Initial System Setup And Configuration

    Initial system setup and configuration This section describes the tasks for initial setup and configuration of the Dell system. The section also provides general steps to set up the system and the reference guides for detailed information. Topics: • Setting up the system •...

  • Page 40: Options To Log In To Idrac

    OpenManage Deployment Toolkit Dell OpenManage Deployment Toolkit User's Guide available https://www.dell.com/openmanagemanuals > Open Manage Deployment Toolkit. iDRAC Direct Integrated Dell Remote Access Controller User's Guide at https://www.dell.com/idracmanuals or for system specific Integrated Dell Remote Access Controller User's Guide, go to https://www.dell.com/poweredgemanuals >...

  • Page 41: Resources To Install Operating System

    Ensure that you change the default username and password after setting up the iDRAC IP address. For more information about logging in to the iDRAC and iDRAC licenses, see the latest Integrated Dell Remote Access Controller User's Guide at www.dell.com/idracmanuals.

  • Page 42: Options To Download And Install Os Drivers

    Ensure that you clear the web browser cache before downloading the drivers and firmware. Steps 1. Go to www.dell.com/support/drivers. 2. Enter the Service Tag of the system in the Enter a Dell Service Tag, Dell Product ID or Model field, and then press Enter. NOTE: If you do not have the Service Tag, click Browse all products, and navigate to your product.

  • Page 43: Chapter 5: Pre-Operating System Management Applications

    UEFI (Unified Extensible Firmware Interface). You can enable or disable various iDRAC parameters by using the iDRAC settings utility. For more information about this utility, see Integrated Dell Remote Access Controller User’s Guide at www.dell.com/ poweredgemanuals.

  • Page 44: System Bios

    When Optimizer Mode is enabled, the DRAM controllers operate independently in 64-bit mode and provide optimized memory performance. When Dell Fault Resilient Mode (FRM) is enabled, a percentage of the total installed memory is...
  • Page 45 Description resilience. Specify the FRM percentage by using the Fault Resilient Mode Memory Size[%] feature. When Dell NUMA Fault Resilient Mode (FRM) is enabled, a percentage of the installed memory in every NUMA node is configured to create a fault resilient zone for use by select hypervisors for host virtualization resilience.
  • Page 46 MADT Core Enumeration Specifies the MADT Core Enumeration. This option is set to default in Round Robin. Linear option supports industry core enumeration whereas, Round Robin option supports Dell optimized core enumeration. UMA Based Clustering It is a read-only field and displays as Quadrant , when Sub NUMA Cluster is disabled or displays as Disabled, when Sub NUMA Cluster is either 2-way or 4-way.
  • Page 47 The AVX ICCP Pre-Grant Level displays the different levels for grant levels. Dell Controlled Turbo Dell Controlled Turbo Setting This item can be selected for each system profile mode. This option is set to Disabled by default. Controls the turbo engagement.
  • Page 48 Enables you to configure the Dell AVX scaling technology. This option is set to 0 by default. Enter the value from 0 to 12 bins. The value that is entered decreases the Dell AVX Scaling Technology frequency when the Dell-controlled Turbo feature is enabled.
  • Page 49 Table 43. Processor n details (continued) Option Description Brand Specifies the brand name. Level 2 Cache Specifies the total L2 cache. Level 3 Cache Specifies the total L3 cache. Number of Cores Specifies the number of cores per processor. Microcode Specifies the processor microcode version.
  • Page 50 Option Description BIOS NVMe Driver Sets the drive type to boot the NVMe driver. The available options are Dell Qualified Drives and All Drives. This option is set to Dell Qualified Drives by default. Boot Settings You can use the Boot Settings screen to set the boot mode to either BIOS or UEFI. It also enables you to specify the boot order.
  • Page 51 Operating systems must be UEFI-compatible to be installed from the UEFI boot mode. DOS and 32-bit operating systems do not support UEFI and can only be installed from the BIOS boot mode. NOTE: For the latest information about supported operating systems, go to www.dell.com/ossupport. Changing boot order About this task You may have to change the boot order if you want to boot from a USB key or an optical drive.
  • Page 52 This field specifies the name of the NVMe-oF host NQN. Allowed input is in the following format: nqn.yyyy-mm.<Reserved Domain Name>:<Unique String>. Leave it empty to use system generated value with following format: nqn.1988-11.com.dell:<Model name>.<Model number>.<Service Tag>. NVMe-oF Host Id This field specifies a 16 bytes value of the NVMe-oF host identifier that uniquely identifies this host with the controller in the NVM subsystem.
  • Page 53 Table 51. HTTP Device n Settings details (continued) Option Description Gateway Specifies gateway for the HTTP device. DNS info via DHCP Enables or disables DNS Information from DHCP. This option is set to Enabled by default. Primary DNS Specifies the primary DNS server IP address for the HTTP Device. Secondary DNS Specifies the secondary DNS server IP address for the HTTP Device.
  • Page 54 Table 53. Connection 1 Settings details (continued) Option Description Target Boot Lun Shows the Target LUN for this iSCSI connection. The value format is a string containing a hexadecimal-encoded representation of the 64-bit SCSI Logical Unit Number in the format description in the T10 SCSI Architecture Model specification.
  • Page 55 Table 56. NVMe-oF SubSystem n Settings (continued) Option Description DHCP Enables and disables the DHCP for this NVMe-oF connection. This option is set to Disabled by default. Host IP Address Specifies the Host IP Address for this NVMe-oF connection. Host Subnet Mask Specifies the Host Subnet Mask for this NVMe-oF connection.
  • Page 56 Table 57. Integrated Devices details (continued) Option Description Embedded NIC1 and NIC2 Enables or disables the OS interface of the Embedded NIC1 and NIC2 controller. If set to Disabled (OS), the NIC may still be available for shared network access by the embedded management controller. Configure the Embedded NIC1 and NIC2 option by using the NIC management utilities of the system.
  • Page 57 To view the Serial Communication screen, power on the system, press F2, and click System Setup Main Menu > System BIOS > Serial Communication. NOTE: The serial port is optional for the PowerEdge HS5620 system. The Serial Communication option is applicable only if the serial COM port is installed in the system. Table 58. Serial Communication details...
  • Page 58 Table 58. Serial Communication details (continued) Option Description the attempt fails, and the value must not be changed. This option is set to 115200 by default. Remote Terminal Type Sets the remote console terminal type. This option is set to VT100/VT220 by default.
  • Page 59 Table 59. System Profile Settings details (continued) Option Description NOTE: This option can be disabled when System Profile is set to Custom. NOTE: When C States is set to Enabled in the Custom mode, changing the Monitor/ Mwait setting does not impact the system power or performance. Workload Profile This option allows the user to specify the targeted workload of a server.
  • Page 60 Table 61. TPM 2.0 security information (continued) Option Description When set to Clear, the storage and endorsement hierarchies are cleared of any values, and then reset to Enabled. Specifies TPM Advanced Settings details. Advanced TPM PPI When set to Enabled, allows the Operating System to bypass Physical Presence Interface Settings Bypass (PPI) prompts when issuing PPI Advanced Configuration and Power interface (ACPI)
  • Page 61 Table 62. System Security details (continued) Option Description SGX LE Public Key Hash3: Sets the bytes from 24-31 for SGX Launch Enclave Public Key Hash. Enable/Disable SGX Auto MP Enables are disables the SGX Auto MP Registration. The MP registration agent is Registration Agent responsible to register the platform.
  • Page 62 Table 62. System Security details (continued) Option Description policy objects. The BIOS allows unauthenticated programmatic transitions between modes. Audit mode In Audit Mode, PK is not present. BIOS does not authenticate programmatic update to the policy objects and transitions between modes. The BIOS performs a signature verification on pre-boot images and logs the results in the image Execution Information Table, but executes the images whether they pass or fail verification.
  • Page 63 Steps 1. To enter System Setup, press F2 immediately after turning on or rebooting your system. 2. On the System Setup Main Menu screen, click System BIOS > System Security. 3. On the System Security screen, verify that Password Status is set to Unlocked. 4.
  • Page 64 NOTE: If you change the system password or setup password, a message prompts you to reenter the new password. If you delete the system password or setup password, a message prompts you to confirm the deletion. Operating with setup password enabled If Setup Password is set to Enabled, type the correct setup password before modifying the system setup options.

  • Page 65: Idrac Settings

    Dell Lifecycle Controller Dell Lifecycle Controller (LC) provides advanced embedded systems management capabilities including system deployment, configuration, update, maintenance, and diagnosis. LC is delivered as part of the iDRAC out-of-band solution and Dell system embedded Unified Extensible Firmware Interface (UEFI) applications.

  • Page 66: Pxe Boot

    Launch System Setup Enables you to access System Setup. Launch Lifecycle Controller Exits the Boot Manager and invokes the Dell Lifecycle Controller program. System Utilities Enables you to launch System Utilities menu such as Launch Diagnostics, BIOS update File Explorer, Reboot System.

  • Page 67: Chapter 6: Minimum To Post And System Management Configuration Validation

    Minimum to POST and system management configuration validation This section describes the minimum to POST system requirement and system management configuration validation of the Dell system. Topics: • Minimum configuration to POST • Configuration validation Minimum configuration to POST The components listed below are the minimum configuration to POST: ●...

  • Page 68: Error Messages

    Table 66. Configuration validation error (continued) Error Description Possible cause and Example recommendations missing element (cable, risers, etc). Comm Error A configuration element is not responding System management Comm Error: Backplane 2 to iDRAC using the management interface sideband communication while running an inventory check.

  • Page 69: Chapter 7: Installing And Removing System Components

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.

  • Page 70: After Working Inside Your System

    2. Disconnect the system from the electrical outlet and disconnect the peripherals. 3. If applicable, remove the system from the rack. For more information, see the Rail Installation Guide relevant to your rail solutions at www.dell.com/poweredgemanuals. 4. Remove the system cover.

  • Page 71: Installing The Front Bezel

    NOTE: The bezel key is part of the LCD bezel package. Steps 1. Unlock the front bezel. 2. Press the release button, and disengage the left end of the bezel. 3. Unhook the right end, and remove the bezel. Figure 27. Removing the front bezel with the LCD panel Next steps Replace the front bezel.

  • Page 72: System Cover

    System cover Removing the system cover Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. 2. Power off the system, and any attached peripherals. 3. Disconnect the system from the electrical outlet and peripherals. Steps 1. Using a 1/4-inch flat head or Phillips #2 screwdriver, rotate the lock counterclockwise to the unlock position. 2.

  • Page 73: Installing The System Cover

    Figure 29. Removing the system cover Next steps Replace the system cover. Installing the system cover Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. 2. Follow the procedure listed in Before working inside your system. 3. Ensure that all internal cables are connected and routed properly, and no tools or extra parts are left inside the system. Steps 1.

  • Page 74: Drive Backplane Cover

    Figure 30. Installing the system cover Next steps Follow the procedure listed in After working inside your system. Drive backplane cover Removing the drive backplane cover Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. 2. Follow the procedure listed in the Before working inside your system.

  • Page 75: Installing The Drive Backplane Cover

    Figure 31. Removing the drive backplane cover Next steps Replace the drive backplane cover. Installing the drive backplane cover Prerequisites Follow the safety guidelines listed in the Safety instructions. Steps 1. Align the drive backplane cover with the guide slots on the system. 2.
  • Page 76 Figure 32. Installing the drive backplane cover Next steps Follow the procedure listed in After working inside your system. Installing and removing system components...

  • Page 77: Air Shroud

    Air shroud Removing the air shroud Prerequisites CAUTION: Never operate your system with the air shroud removed. The system may get overheated quickly, resulting in shutdown of the system and loss of data. 1. Follow the safety guidelines listed in the Safety instructions.

  • Page 78: Cooling Fans

    Figure 34. Installing the air shroud Next steps Follow the procedure listed in After working inside your system. Cooling fans Removing a cooling fan Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. 2. Follow the procedure listed in the Before working inside your system.

  • Page 79: Installing A Cooling Fan

    Figure 35. Removing a cooling fan Next steps Replace the cooling fan. Installing a cooling fan Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. 2. Follow the procedure listed in the Before working inside your system. Steps Align and slide the cooling fan into the cooling fan cage until the fan clicks into place.

  • Page 80: Removing The Cooling Fan Cage

    Figure 36. Installing a cooling fan Next steps Install the air shroud. 2. Follow the procedure listed in After working inside your system. Removing the cooling fan cage Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. 2. Follow the procedure listed in the Before working inside your system.

  • Page 81: Installing The Cooling Fan Cage

    Figure 37. Removing the cooling fan cage Next steps Replace the cooling fan cage. Installing the cooling fan cage Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. CAUTION: Ensure that the cables inside the system are correctly installed and retained by the cable retention bracket before installing the cooling fan cage assembly.

  • Page 82: Removing The Cooling Fan Cage Board

    Figure 38. Installing the cooling fan cage Next steps 1. If removed, Install the air shroud. 2. Follow the procedure listed in After working inside your system. Removing the cooling fan cage board Prerequisites 1. Follow the safety guidelines listed in the Safety instructions.

  • Page 83: Installing The Cooling Fan Cage Board

    Figure 39. Removing the cooling fan cage board. Next steps Replace the cooling fan cage board. Installing the cooling fan cage board Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. 2. Follow the procedure listed in Before working inside your system.

  • Page 84: Side Wall Brackets

    Figure 40. Installing the cooling fan cage board Next steps 1. Replace the following components: Cooling fan cage assembly Air shroud System cover 2. Follow the procedure listed in After working inside your system. Side wall brackets Removing the side wall bracket Prerequisites 1.

  • Page 85: Installing The Side Wall Bracket

    Figure 41. Removing the side wall bracket Next steps Replace the side wall bracket. Installing the side wall bracket Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. 2. Follow the procedure listed in the Before working inside your system.

  • Page 86: Intrusion Switch

    Figure 42. Installing the side wall bracket Next steps Install the air shroud. Install the backplane cover. 3. Follow the procedure listed in the After working inside your system. Intrusion switch This is a service technician replaceable part only. Removing the intrusion switch module Prerequisites 1.

  • Page 87: Installing The Intrusion Switch

    Figure 43. Removing the intrusion switch module Next steps Replace the intrusion switch module. Installing the intrusion switch Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. 2. Follow the procedure listed in Before working inside your system. Remove the air shroud.

  • Page 88: Optional Serial Com Port

    Figure 44. Installing the intrusion switch Next steps Install the air shroud. 2. Follow the procedure listed in After working inside your system. Optional serial COM port This is a service technician replaceable part only. Removing the optional serial COM port Prerequisites 1.

  • Page 89: Installing The Optional Serial Com Port

    Figure 45. Removing the Serial COM port Next steps Replace the serial COM port. Installing the optional serial COM port Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. 2. Follow the procedure listed in the Before working inside your system.

  • Page 90: Drives

    Figure 46. Installing the Serial COM port Next steps Follow the procedure listed in After working inside your system. Drives Removing a drive blank Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. 2. If installed, remove the front bezel.

  • Page 91: Installing A Drive Blank

    Next steps Installing a drive replace the drive blank. Installing a drive blank Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. 2. If installed, remove the front bezel. Steps Insert the drive blank into the drive slot until the release button clicks into place. Figure 48.

  • Page 92: Installing The Drive Carrier

    Figure 49. Removing a drive carrier Next steps Install a drive carrier drive blank. Installing the drive carrier Prerequisites CAUTION: Before removing or installing a drive while the system is running, see the documentation for the storage controller card to ensure that the host adapter is configured correctly to support drive removal and insertion.

  • Page 93: Removing The Drive From The Drive Carrier

    Figure 50. Installing a drive carrier Next steps If removed, install the front bezel. Removing the drive from the drive carrier Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. Steps 1. Using a Phillips #1 screwdriver, remove the screws from the slide rails on the drive carrier. NOTE: If the drive or SSD carrier has Torx screw, use Torx 6 (for 2.5-inch drive) or Torx 8 (for 3.5-inch drive) screwdriver to remove the drive.

  • Page 94: Installing The Drive Into The Drive Carrier

    Figure 51. Removing the drive from the drive carrier Next steps Install the drive into the drive carrier. Installing the drive into the drive carrier Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. NOTE: When installing a drive into the drive carrier, ensure that the screws are torqued to 4 in-lbs. Steps 1.

  • Page 95: Drive Backplane

    16 x 2.5-inch SAS/SATA + 8 x 2.5-inch NVMe backplane 12 x 3.5-inch SAS/SATA backplane + 2 x 2.5-inch SAS/SATA or NVMe (optional rear drive module) PowerEdge HS5620 8 x 3.5-inch SAS/SATA backplane 8 x 2.5-inch SAS/SATA backplane 8 x 2.5-inch NVMe backplane...
  • Page 96 Figure 53. 16x 2.5-inch SAS/SATA backplane 1. BP_DST_SB1 2. BP_PWR_CTRL (backplane power and signal cable to system board) 3. BP_DST_SB1 4. BP_PWR_1 (backplane power to system board) Figure 54. 12x 3.5-inch SAS/SATA backplane 1. BP_DST_SB1 2. BP_PWR_1 (backplane power and signal cable to system board) 3.

  • Page 97: Removing The Drive Backplane

    2. BP_PWR_CTRL (backplane signal cable) 3. BP_DST_SA1 (SAS/SATA connector) Figure 56. 8 x 2.5-inch NVMe backplane 1. BP_PWR_CTRL 2. BP_DST_SA1 (PERC to backplane) 3. DST_PA1 (PCIe/NVMe connector) 4. DST_PB1 (PCIe/NVMe connector) 5. DST_PA2 (PCIe/NVMe connector) 6. BP_PWR_1 (backplane power and signal cable to system board) 7.

  • Page 98: Installing The Drive Backplane

    Remove the drive backplane cover. 5. Remove all the drives. 6. If installed, disconnect the optical drive signal and power cables from the system. 7. Disconnect the drive backplane cables from the connectors on the system board. Steps 1. Press the blue release tabs to disengage the drive backplane from the hooks on the system. 2.

  • Page 99: Cable Routing

    Figure 59. Installing the drive backplane Next steps 1. Reconnect all the disconnected cables to the backplane. Install all the drives. Install the drive backplane cover. Install the air shroud. 5. Follow the procedure listed in After working inside the system.
  • Page 100 Table 70. Cable routing - 16 x 2.5-inch SAS/SATA + 8 x 2.5-inch NVMe drive backplane configuration with rear mounted fPERC (PERC11), riser 1C with dual processor configuration From CTRL_SRC_SB1 (signal connector on PERC) BP_DST_SB1 (signal connector on backplane) BP_PWR_1 (power connector on the backplane) SIG_PWR_1 (power connector on the PIB) CTRL_DST_PA1 (signal connector on PERC) SL5_CPU1_PA3 (signal connector on system board)
  • Page 101 Table 71. Cable routing - 12 x 3.5-inch + 2 x 2.5-inch SAS/SATA backplane and rear drive module with single, and dual processor configuration (PERC11) (continued) From FAN_SIG (Fan signal cable on fan board) FAN_SIG_1, FAN_SIG_2 (fan signal cable on system board) SYS_PWR2 (power connector on system board) CPU_PWR2 (power connector on PIB) FAN_PWR (power connector on fan board)
  • Page 102 Figure 63. Cabling diagram of configuration 4 - 8 x 3.5-inch SAS/SATA backplane with single, and dual processor configuration with front mounted fPERC (PERC11) Table 73. Cable routing - 8 x 3.5-inch SAS/SATA backplane with single, and dual processor configuration with front mounted fPERC (PERC11) From CTRL_DST_PA1 (Signal connector on the front PERC)
  • Page 103 Figure 64. Cabling diagram of configuration 5 - 8 x 3.5-inch backplane configuration with chipset SATA and dual processor configuration Table 74. Cable routing - 8 x 3.5-inch backplane configuration with chipset SATA and dual processor configuration From BP_DST_SA1 (signal connector on backplane) SL13_PCH_SA1 (signal connector on system board) BP_PWR_1 (power connector on the backplane) SIG_PWR_1 (power connector on the PIB)
  • Page 104 Table 75. Cable routing - 8 x 2.5-inch SAS/SATA backplane configuration with rear mounted fPERC (PERC 11) and riser 1C From BP_PWR_1 (power connector on backplane) SIG_PWR_1 (Power connector on the PIB) CTRL_DST_PA1 (signal connector on PERC) SL5_CPU1_PA3 (signal connector on system board) SYS_PWR_0 (power connector on system board) Power connector soldered on riser SL9_CPU2_PB5 (signal connector on system board)
  • Page 105 Table 76. Cable routing - 8 x 2.5-inch NVMe RAID with single, and dual processor configuration with rear mounted fPERC (PERC11) (continued) From SYS_PWR2 (power connector on system board) CPU_PWR2 (power connector on PIB) FAN_PWR (power connector on fan board) FAN_PWR1 (power connector on PIB) SYS_PWR1 (power connector on system board) SYS_PWR1_1 , SYS_PWR1_2 (power connectors on PIB)
  • Page 106 Figure 68. Cabling diagram of configuration 9 - riser 1C Table 78. Cable routing - riser 1C From SYS_PWR_0 (power connector on system board) Power connector soldered on riser SL9_CPU2_PB5 (signal connector on system board) Signal connector soldered on riser SL10_CPU2_PA5 (signal connector on system board) Signal connector soldered on riser SL11_CPU1_PA6 (signal connector on system board)
  • Page 107 Table 79. Cable routing - riser 1D From SYS_PWR_0 Power connector soldered on riser SL11_CPU1_PA6 Signal connector soldered on riser SL12_CPU1_PB6 Signal connector soldered on riser Figure 70. Cabling diagram of configuration 11 - No backplane configuration (0 drive) Table 80. Cable routing - No backplane configuration (0 drive) From FAN_SIG (Fan signal cable on fan board) FAN_SIG_1, FAN_SIG_2 (fan signal cable on system board)

  • Page 108: System Memory

    REAR_SERIAL (serial COM port on system board) System memory System memory guidelines The PowerEdge HS5620 system supports DDR5 registered DIMMs (RDIMMs). System memory holds the instructions that are executed by the processor. Your system contains 16 memory sockets organized into 8 channels per processor.

  • Page 109: General Memory Module Installation Guidelines

    Figure 72. Memory socket location Table 83. Supported memory matrix DIMM type Rank and Capacity DIMM rated voltage and speed Operating speed for data width DIMMs per Channel (DPC) RDIMM 1R, x8 16 GB DDR5 (1.1V), 4800 MT/s 4800 MT/s 2R, x8 32 GB DDR5 (1.1V), 4800 MT/s...

  • Page 110: Removing A Memory Module

    ● All DIMMs must be DDR5. ● Memory mixing is not supported for: ○ Different DIMM capacities ○ X4 and X8 DRAM memory modules ○ 3DS and non-3DS RDIMMs NOTE: 3DS is a DRAM technology used to manufacture the highest capacity DIMMs. Refer to your DIMM documentation for additional details.

  • Page 111: Installing A Memory Module

    3. Lift the memory module away from the system. Figure 73. Removing a memory module Next steps Replace the memory module. Installing a memory module Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. 2. Follow the procedure listed in the Before working inside your system.

  • Page 112: Processor And Heat Sink Module

    Figure 74. Installing a memory module Next steps Install the air shroud. 2. Follow the procedure listed in After working inside the system. 3. To verify if the memory module has been installed properly, press F2 and navigate to System Setup Main Menu > System BIOS >...
  • Page 113 NOTE: Ensure that the anti-tilt wires on the PHM are in locked position when loosening the captive nuts. 2. Set all the anti-tilt wires to unlocked position (inward position). Figure 75. Removing the processor heat sink module 3. Lift the PHM from the system and set the PHM aside with the processor side facing up. Figure 76.

  • Page 114: Removing The Processor

    Next steps If you are removing a faulty heat sink, replace the heat sink, if not, remove the processor. Removing the processor Prerequisites WARNING: Remove the processor from processor and heat sink module (PHM) only if you are replacing the processor or heat sink.

  • Page 115: Installing The Processor

    Figure 78. Removing the retaining clip Next steps Replace the processor. Installing the processor Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. 2. Follow the procedure listed in Before working inside your system. Remove the air shroud. Remove the processor heat sink module.
  • Page 116 Figure 79. Installing the retaining clip 3. Align the processor with retaining clip, by using your fingers press the retaining clip on all the four sides until it clicks into place. NOTE: Ensure that the processor is securely latched to the retaining clip. Figure 80.
  • Page 117 CAUTION: Applying too much thermal grease can result in excess grease coming in contact with and contaminating the processor socket. NOTE: The thermal grease syringe is intended for single use only. Dispose the syringe after you use it. Figure 81. Applying thermal grease 6.

  • Page 118: Installing The Processor And Heat Sink Module

    Figure 83. Installing the heat sink onto the processor Next steps Install the processor heat sink module. Install the air shroud. 3. Follow the procedure listed in After working inside your system. Installing the processor and heat sink module Prerequisites Never remove the heat sink from a processor unless you intend to replace the processor or heat sink.
  • Page 119 Figure 84. Installing the processor heat sink 3. Set the anti-tilt wires to the locked position (outward position), and then using the Torx T30 screwdriver, tighten the captive nuts (8 in-lbf) on the heat sink in the order below: a. In a random order, tighten the first nut three turns. b.

  • Page 120: Expansion Cards And Expansion Card Risers

    When an expansion card is not supported or missing, the iDRAC and Lifecycle Controller logs an event. This does not prevent your system from booting. However, if a F1/F2 pause occurs with an error message, see Troubleshooting expansion cards section in the PowerEdge Servers Troubleshooting Guide at www.dell.com/poweredgemanuals. Installing and removing system components...

  • Page 121: Expansion Card Installation Guidelines

    Expansion card installation guidelines Figure 86. Expansion card slot connectors 1. SL9_CPU2_PB5 (PCIe cable connector for Riser 1C and Riser 1D) 2. SL10_CPU2_PA5 (PCIe cable connector for Riser 1C and Riser 1D) 3. SIG_PWR_0 (Power connector for Riser 1C and Riser 1D) 4.
  • Page 122 Table 86. Configuration 0-1: No riser configuration Card type Slot priority Maximum number of cards Dell Serial port module (LP) fPERC Integrated slot Internal PERC adapter Dell External Adapter 2, 1...
  • Page 123 SolarFlare (OCP: 25Gb) Not supported Broadcom (OCP: 10Gb) Integrated slot Marvell (OCP: 10Gb) Not supported Intel (OCP: 10Gb) Not supported Broadcom (OCP: 1Gb) Integrated slot Intel (OCP: 1Gb) Not supported Dell BOSS N1 Module Integrated slot Installing and removing system components...
  • Page 124 Table 87. Configuration 0-2: No riser configuration Card type Slot priority Maximum number of cards Dell Serial port module (LP) fPERC Integrated slot Internal PERC adapter Dell External Adapter 6, 2, 1, 5 Mellanox (NIC: 400Gb) Not supported Mellanox (NIC: 200Gb)
  • Page 125 Dell BOSS N1 Module Integrated slot Table 88. Configuration 1: R1C Card type Slot priority Maximum number of cards Dell Serial port module (LP) Internal PERC adapter Dell external PERC adapter 6, 2, 1, 3, 5, 4 12Gbps SAS HBA Mellanox (NIC: 400Gb)
  • Page 126 Dell BOSS N1 Module Integrated slot Table 89. Configuration 2: R1D Card type Slot priority Maximum number of cards Dell Serial port module (LP) Internal PERC adapter Dell external PERC adapter 4, 3, 2, 1 12Gbps SAS HBA Mellanox (NIC: 400Gb)

  • Page 127: Removing The Expansion Card Risers

    Broadcom (OCP: 1Gb) Integrated slot Intel (OCP: 1Gb) Not supported Dell BOSS N1 Module Integrated slot NOTE: The serial COM card is not a real PCIe add-in card and has a dedicated slot on the system board. Removing the expansion card risers Prerequisites 1.

  • Page 128: Installing The Expansion Card Risers

    Figure 89. Removing the riser Next steps Replace the expansion card riser. Installing the expansion card risers Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. 2. Follow the procedure listed in the Before working inside your system. 3.

  • Page 129: Removing Expansion Card From The Expansion Card Riser

    Next steps Install the air shroud. 2. Follow the procedure listed in After working inside the system. 3. Install any device drivers required for the card as described in the documentation for the card. Removing expansion card from the expansion card riser Prerequisites 1.
  • Page 130 3. If the expansion card is not going to be replaced, install a filler bracket and close the card retention latch. NOTE: You must install a filler bracket over an empty expansion card slot to maintain Federal Communications Commission (FCC) certification of the system. The brackets also keep dust and dirt out of the system and aid in proper cooling and airflow inside the system.

  • Page 131: Installing An Expansion Card Into The Expansion Card Riser

    Installing an expansion card into the expansion card riser Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. 2. Follow the procedure listed in the Before working inside your system. 3. If installing a new expansion card, unpack it and prepare the card for installation. NOTE: For instructions, see the documentation accompanying the card.

  • Page 132: M.2 Ssd Module

    While replacing faulty storage controller/FC/NIC card with the same type of card, after you power on the system; the new card automatically updates to the same firmware and configuration of the faulty one. For more information about the Part replacement configuration, see the Lifecycle Controller User's Guide at https://www.dell.com/idracmanuals M.2 SSD module Removing the BOSS-N1 card Prerequisites 1.
  • Page 133 Figure 95. Removing the BOSS-N1 card carrier 3. Using the Phillips #1 screwdriver remove the M3 x 0.5 x 4.5 mm screw that secures the M.2 SSD to the BOSS-N1 card carrier. 4. Slide the M.2 SSD out and up from the BOSS-N1 card carrier. Figure 96.
  • Page 134 Figure 97. Removing the BOSS-N1 controller card module 6. Remove the BOSS power cable and BOSS signal cable from the BOSS-N1 controller card module. Figure 98. Removing the BOSS power cable and BOSS signal cable from the BOSS-N1 controller card module 7.

  • Page 135: Installing The Boss-N1 Controller Card

    Figure 99. Removing the BOSS-N1 module cover Next steps Replace the BOSS-N1 controller card module. Installing the BOSS-N1 controller card Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. 2. Follow the procedure listed in the Before working inside your system.
  • Page 136 Figure 100. Installing the BOSS module cover 2. Connect the BOSS power cable and BOSS signal cable to the BOSS-N1 controller card module. Figure 101. Connecting the BOSS power cable and BOSS Signal cable to the BOSS-N1 controller card module 3.
  • Page 137 Figure 102. Installing the M.2 SSD 8. Slide the BOSS-N1 card carrier into the BOSS-N1 controller card module slot. Figure 103. Installing the BOSS-N1 controller card module 9. Close the BOSS-N1 card carrier release latch to lock the carrier in place. Installing and removing system components...

  • Page 138: Perc

    Figure 104. Installing the BOSS-N1 card carrier Next steps 1. Follow the procedure listed in the After working inside the system. PERC This is a service technician replaceable part only. Removing the adapter PERC Prerequisites 1. Follow the safety guidelines listed in the Safety instructions.

  • Page 139: Installing The Adapter Perc

    Figure 105. Removing the PERC adapter Next steps Replace the adapter PERC. Installing the adapter PERC Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. 2. Follow the procedure listed in Before working inside your system. 3. If installed, remove the air shroud.

  • Page 140: Removing The Rear Mounting Front Perc Module

    Figure 106. Installing the adapter PERC 3. Insert the adapter PERC in the slot 1 of the system board. Next steps 1. If removed, install the air shroud. 2. Follow the procedure listed in After working inside the system. Removing the rear mounting front PERC module Prerequisites 1.

  • Page 141: Installing The Rear Mounting Front Perc Module

    Figure 107. Removing the rear mounting front PERC module Next steps Replace the rear mounting front PERC module Installing the rear mounting front PERC module Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. 2. Follow the procedure listed in Before working inside your system.

  • Page 142: Removing The Front Mounting Front Perc Module

    Figure 108. Installing the rear mounting front PERC module Next steps Install the cooling fan cage. 2. If removed, install the air shroud. Install the drive backplane cover. 4. Follow the procedure listed in After working inside the system. Removing the front mounting front PERC module Prerequisites 1.

  • Page 143: Installing The Front Mounting Front Perc Module

    Next steps Replace the front mounting front PERC module Installing the front mounting front PERC module Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. 2. Follow the procedure listed in Before working inside your system. 3. Route the cable properly to prevent the cable from being pinched or crimped. Steps 1.

  • Page 144: Rear Drive Module

    Figure 110. Installing the front mounting front PERC module Next steps Install the system cover. 2. Follow the procedure listed in After working inside the system. Rear drive module Removing the rear drive module Prerequisites 1. Follow the safety guidelines listed in the Safety instructions.

  • Page 145: Installing The Rear Drive Module

    Figure 111. Removing the rear drive module Next steps Replace the rear drive module. Installing the rear drive module Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. 2. Follow the procedure listed in the Before working inside your system.

  • Page 146: Optional Ocp Card

    Figure 112. Installing the rear drive module 2. Fasten the captive screw using the Phillips #2 screw driver. 3. Connect the power cable and signal cables to the rear drive module. Next steps 1. If removed, Install the cooling fan cage.

  • Page 147: Installing The Ocp Shroud

    Figure 113. Removing the OCP shroud Next steps Replace the OCP shroud. Installing the OCP shroud Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. 2. Follow the procedure listed in the Before working inside your system. Steps 1.

  • Page 148: Removing The Ocp Card

    Next steps 1. Follow the procedure listed in After working inside your system. Removing the OCP card Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. 2. Follow the procedure listed in the Before working inside your system. If installed, remove the expansion card riser.

  • Page 149: Installing The Ocp Card

    Figure 115. Removing the OCP card Next steps Replace the OCP card. Installing the OCP card Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. 2. Follow the procedure listed in the Before working inside your system. Remove the expansion card riser.

  • Page 150: System Battery

    Next steps Install the expansion card riser. 2. Follow the procedure listed in After working inside the system. System battery This is a service technician replaceable part only. Replacing the system battery Prerequisites WARNING: There is a danger of a new battery exploding if it is incorrectly installed. Replace the battery only with the same or equivalent type recommended by the manufacturer.
  • Page 151 Figure 117. Removing the system battery CAUTION: To avoid damage to the battery connector, you must firmly support the connector while installing or removing a battery. 2. To install a new system battery: a. Hold the battery with the positive side facing up and slide it under the securing tabs. b.

  • Page 152: Optional Internal Usb Card

    3. Confirm that the battery is operating properly, by performing the following steps: a. Enter the System Setup, while booting, by pressing F2. b. Enter the correct time and date in the System Setup Time and Date fields. c. Exit the System Setup. d.

  • Page 153: Installing The Internal Usb Key

    While replacing the hot swappable PSU, after next server boot; the new PSU automatically updates to the same firmware and configuration of the replaced one. For updating to the latest firmware and changing the configuration, see the Lifecycle Controller User's Guide at https://www.dell.com/idracmanuals. Hot spare feature Your system supports the hot spare feature that significantly reduces the power overhead associated with the power supply unit (PSU) redundancy.

  • Page 154: Removing A Power Supply Unit Blank

    ● If the load on the active PSU falls below 20 percent of PSU rated power wattage, then the redundant PSU is switched to the sleep state. You can configure the hot spare feature by using the iDRAC settings. For more information, see the iDRAC User’s Guide available at www.dell.com/poweredgemanuals. Removing a power supply unit blank Prerequisites...

  • Page 155: Removing A Power Supply Unit

    3. Remove the cable from the strap on the PSU handle. 4. Unlatch and lift the optional cable management arm if it interferes with the PSU removal. For information about the cable management arm, see the system’s rack documentation at https://www.dell.com/ poweredgemanuals. Steps Press the orange release latch, and holding the PSU handle slide the PSU out of the PSU bay.

  • Page 156: Installing A Power Supply Unit

    1. If you have unlatched the cable management arm, relatch it. For information about the cable management arm, see the system’s rack documentation at https://www.dell.com/poweredgemanuals. 2. Connect the power cable to the PSU, and plug the cable into a power outlet.

  • Page 157: Power Distribution Board

    Power distribution board This is a service technician replaceable part only. Removing the power interposer board Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. 2. Follow the procedure listed in the Before working inside your system. Remove the air shroud.

  • Page 158: System Board

    Steps 1. Align the slots on the PIB with the hook on the system and slide it into place. 2. Using Phillips #2 screwdriver, tighten the screws to secure the PIB to the system. Figure 126. Installing the power interposer board 3.

  • Page 159: Installing The System Board

    Intrusion switch Internal USB key (if installed) Processor heat sink module Memory modules OCP if installed k. Disconnect all cables from the system board. CAUTION: Take care not to damage the system identification button while removing the system board from the system. Steps 1.
  • Page 160 4. If you are not using Easy restore, import your new or existing iDRAC Enterprise license. For more information, see the Integrated Dell Remote Access Controller User's Guide available at https://www.dell.com/idracmanuals.. 5. Follow the procedure listed in After working inside the system.

  • Page 161: Trusted Platform Module

    Restoring the system using Easy Restore The Easy Restore feature enables you to restore your service tag, license, UEFI configuration, and the system configuration data after replacing the system board. All data is backed up in a backup flash device automatically. If BIOS detects a new system board, and the service tag in the backup flash device, BIOS prompts the user to restore the backup information.

  • Page 162: Initializing Tpm For Users

    2. Follow the procedure listed in Before working inside your system. NOTE: ● Ensure the operating system is compatible with the TPM version you are installing. ● Ensure that you download and install the latest BIOS firmware on your system. ●...

  • Page 163: Initializing The Tpm 2.0 For Users

    Initializing the TPM 2.0 for users Steps 1. While booting your system, press F2 to enter System Setup. 2. On the System Setup Main Menu screen, click System BIOS > System Security Settings. 3. From the TPM Security option, select On. 4.

  • Page 164: Installing The Left Control Panel

    Next steps Replace the left control panel. Installing the left control panel Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. 2. Follow the procedure listed in the Before working inside your system. Steps 1. Route the control panel cable and the VGA cable through the cable clip, the guide slots in the system and connector on system board.

  • Page 165: Removing The Right Control Panel

    Removing the right control panel Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. 2. Follow the procedure listed in the Before working inside your system. Remove the drive backplane cover. Remove the air shroud. Steps 1. Disconnect the control panel cable and the VGA cable from the system board connector and remove the cable from cable clip.
  • Page 166 2. Follow the procedure listed in the Before working inside your system. Steps 1. Route the control panel cable through the side wall of the system and slide the cable into the clip. NOTE: Route the cable properly to prevent the cable from being pinched or crimped. 2.

  • Page 167: Chapter 8: Upgrade Kits

    Upgrade Kits The table lists the available After Point Of Sale [APOS] kits. Table 90. Upgrade kits Kits Related links to service instructions Installing an expansion card into the expansion card riser Memory modules Installing the memory module SSDs Installing the M.2 SSDs installing the SAS/SATA or NVMe SSDs Processors Installing the processor...

  • Page 168: Chapter 9: Jumpers And Connectors

    Jumpers and connectors This topic provides some basic and specific information about jumpers and switches. It also describes the connectors on the various boards in the system. Jumpers on the system board help to disable the system and reset the passwords. To install components and cables correctly, you must know the connectors on the system board.
  • Page 169 Table 91. System board jumpers and connectors Item Connector Description SYS_ID System identification button x16 (CPU2) PCIe slot 5 ( Processor 2) OCP 3.0 x8 OCP NIC 3.0 Connector B1, B7, B3, B5 DIMMs for processor 2 Channels A, B, C, J_TPM TPM Connector SL14_PCH_PA7...

  • Page 170: System Board Jumper Settings

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.
  • Page 171 Remove the system cover. 3. Move the jumper on the system board from pins 2 and 4 to pins 4 and 6. Replace the system cover. NOTE: The existing passwords are not disabled (erased) until the system boots with the jumper on pins 4 and 6. However, before you assign a new system and/or setup password, you must move the jumper back to pins 2 and 4.

  • Page 172: Chapter 10: System Diagnostics And Indicator Codes

    System diagnostics and indicator codes The diagnostic indicators on the system front panel display system status during system startup. Topics: • Status LED indicators • System health and system ID indicator codes • iDRAC Quick Sync 2 indicator codes • iDRAC Direct LED indicator codes •...
  • Page 173 Table 93. Status LED indicators and descriptions (continued) Icon Description Condition Corrective action Check the System Event Log or system messages for the specific issue. If it is due to a problem with The indicator turns solid amber the PSU, check the LED on the PSU. Reseat the system experiences Electrical...

  • Page 174: System Health And System Id Indicator Codes

    For information about the event and error messages generated by the system firmware and agents that monitor system components, go to qrl.dell.com > Look Up > Error Code, type the error code, and then click Look it up.

  • Page 175: Idrac Quick Sync 2 Indicator Codes

    If the problem persists, see the Getting help section. www.dell.com/poweredgemanuals or Dell OpenManage Server Administrator User’s Guide at https://www.dell.com/openmanagemanuals. Solid amber Indicates that the system is in fail-safe Restart the system. If the problem persists, see mode.

  • Page 176: Lcd Panel

    The LCD panel is used to configure or view the iDRAC IP address of the system. For information about the event and error messages generated by the system firmware and agents that monitor system components, go to qrl.dell.com >...

  • Page 177: Viewing Home Screen

    For information about the event and error messages generated by the system firmware and agents that monitor system components, go to qrl.dell.com > Look Up > Error Code, type the error code, and then click Look it up..

  • Page 178: Nic Indicator Codes

    NIC indicator codes Each NIC on the back of the system has indicators that provide information about the activity and link status. The activity LED indicator indicates if data is flowing through the NIC, and the link LED indicator indicates the speed of the connected network. Figure 138.
  • Page 179 Table 101. AC and DC PSU status indicator codes Power indicator codes Condition Green Indicates that a valid power source is connected to the PSU and the PSU is operational. Blinking amber Indicates an issue with the PSU. Not powered on Indicates that the power is not connected to the PSU.

  • Page 180: Drive Indicator Codes

    Drive indicator codes The LEDs on the drive carrier indicate the state of each drive. Each drive carrier has two LEDs: an activity LED (green) and a status LED (bicolor, green/amber). The activity LED blinks whenever the drive is accessed. Figure 140.

  • Page 181: Using System Diagnostics

    Using system diagnostics If you experience an issue with the system, run the system diagnostics before contacting Dell for technical assistance. The purpose of running system diagnostics is to test the system hardware without using additional equipment or risking data loss.
  • Page 182 System diagnostic controls Table 103. System diagnostic controls Menu Description Configuration Displays the configuration and status information of all detected devices. Results Displays the results of all tests that are run. System health Provides the current overview of the system performance. Event log Displays a time-stamped log of the results of all tests run on the system.

  • Page 183: Chapter 11: Getting Help

    Dell contact information on your purchase invoice, packing slip, bill or Dell product catalog. The availability of services varies depending on the country and product, and some services may not be available in your area. To contact Dell for sales, technical...
  • Page 184 Dell. This information is used by Dell Technical Support to troubleshoot the issue. ● Proactive contact — A Dell Technical Support agent contacts you about the support case and helps you resolve the issue.
  • Page 185 This section provides information about the documentation resources for your system. To view the document that is listed in the documentation resources table: ● From the Dell support site: 1. Click the documentation link that is provided in the Location column in the table.
  • Page 186 Methods to download firmware and drivers section in this document. Managing your system For information about systems management www.dell.com/poweredgemanuals software offered by Dell, see the Dell OpenManage Systems Management Overview Guide. For information about setting up, using, www.dell.com/openmanagemanuals >...

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