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Dell PowerEdge HX574 Hardware Owner's Manual

Dell server hardware owner's manual
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Dell™ PowerEdge™ R905
Hardware Owner's
Manual

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Summary of Contents for Dell PowerEdge HX574

  • Page 1 Dell™ PowerEdge™ R905 Hardware Owner’s Manual...
  • Page 2 Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks and names or their products. Dell Inc. disclaims any proprietary interest in trademarks and trade names other than its own.

  • Page 3: Table Of Contents

    Contents About Your System Other Information You May Need Accessing System Features During Startup Front-Panel Features and Indicators Hard-Drive Indicator Codes Back-Panel Features and Indicators Connecting External Devices Power Indicator Codes NIC Indicator Codes LCD Status Messages Solving Problems Described by LCD Status Messages Removing LCD Status Messages System Messages...
  • Page 4 Using the System Setup Program Entering the System Setup Program Responding to Error Messages Using the System Setup Program System Setup Options Main Screen........46 Memory Information Screen CPU Information Screen Integrated Devices Screen...
  • Page 5 ..... . . Cooling Fans Removing a Cooling Fan Replacing a Cooling Fan Cooling Shroud Assembly Removing the Cooling Shroud Assembly Replacing the Cooling Shroud Assembly .
  • Page 6 NIC Daughter Card Installing the NIC Daughter Card Removing the NIC Daughter Card System Memory General Memory Module Installation Guidelines Installing Memory Modules Removing Memory Modules Processors Removing a Processor Installing a Processor Installing an Optical Drive Hard Drives Before You Begin Configuring the Boot Device Removing a Drive Blank Installing a Drive Blank...
  • Page 7 ..... . System Battery Replacing the System Battery ....Control Panel Assembly Removing the Control Panel Installing the Control Panel...
  • Page 8 Troubleshooting Your System Safety First—For You and Your System Start-Up Routine Checking Basic Power Problems Checking the Equipment Troubleshooting External Connections Troubleshooting the Video Subsystem Troubleshooting the Keyboard or Mouse Troubleshooting Serial I/O Problems Troubleshooting a Serial I/O Device Troubleshooting a USB Device Troubleshooting a NIC Troubleshooting a Wet System Troubleshooting a Damaged System...
  • Page 9 Troubleshooting Expansion Cards Troubleshooting the Microprocessors Running the System Diagnostics Using Dell PowerEdge Diagnostics System Diagnostics Features When to Use the System Diagnostics Running the System Diagnostics System Diagnostics Testing Options Using the Custom Test Options Selecting Devices for Testing...
  • Page 10 Getting Help Contacting Dell Glossary ......Index ......

  • Page 11: About Your System

    About Your System This section describes the physical, firmware, and software interface features that provide and ensure the essential functioning of your system. The physical connectors on your system’s front and back panels provide convenient connectivity and system expansion capability. The system firmware, applications, and operating systems monitor the system and component status and alert you when a problem arises.

  • Page 12: Accessing System Features During Startup

    Updates are sometimes included with the system to describe changes to the system, software, and/or documentation. NOTE: Always check for updates on support.dell.com and read the updates first because they often supersede information in other documents. • Release notes or readme files may be included to provide last-minute updates to the system or documentation or advanced technical reference material intended for experienced users or technicians.

  • Page 13: Front-Panel Features And Indicators

    Table 1-1. Keystrokes for Accessing System Features (continued) Keystroke Description <Ctrl+C> If a SAS controller is installed, this keystroke enters the SAS Configuration Utility. See your SAS adapter User’s Guide for more information. <Ctrl+S> Option is displayed if you have PXE support enabled through the System Setup Program (see "Integrated Devices Screen"...
  • Page 14 Figure 1-1. Front-Panel Features and Indicators Table 1-2. Front-Panel Features and Connectors Item Component Power-on indicator, power button NMI button System identification button About Your System Icon Description The power button controls the DC power supply output to the system. NOTE: If you turn off the system using the power button and the system is running an...
  • Page 15 Table 1-2. Front-Panel Features and Connectors (continued) Item Component LCD display USB connectors (2) Video connector Hard drives (optional) Optical drive (optional) Icon Description Provides system ID, status information, and system error messages. The LCD display lights during normal system operation. Both the systems management software and the identification buttons located on the front and back of the system can cause the LCD...

  • Page 16: Hard-Drive Indicator Codes

    Hard-Drive Indicator Codes The hard-drive carriers have two indicators—a drive-activity indicator and a drive-status indicator. See Figure 1-2. Figure 1-2. Hard-Drive Indicators drive-status indicator (green and amber) – requires hardware RAID controller Table 1-3 lists the drive indicator patterns for hard drives connected to a RAID- enabled controller card such as a PERC6i card.

  • Page 17: Back-Panel Features And Indicators

    Table 1-3. Hard-Drive Indicator Patterns for Drives Connected to a RAID Controller Card Condition Identify drive/preparing for removal Drive ready for insertion or removal Drive predicted failure Drive failed Drive rebuilding Drive online Rebuild halted Back-Panel Features and Indicators Figure 1-3 shows the controls, indicators, and connectors located on the system's back panel.

  • Page 18: Connecting External Devices

    Figure 1-3. Back-Panel Features and Indicators video connector USB connectors (2) integrated NIC connector NIC1 expansion-card slots (7) integrated NIC connector NIC4 system status indicator power supply 1 Connecting External Devices When connecting external devices to your system, follow these guidelines: •...

  • Page 19: Power Indicator Codes

    For information about individual connectors, see "Jumpers and Connectors" on page 173. For information about enabling, disabling, and configuring I/O ports and connectors, see "Using the System Setup Program" on page 45. Power Indicator Codes The power button on the front panel controls the power input to the system's power supplies.

  • Page 20: Nic Indicator Codes

    Figure 1-4. Power Supply Indicators power supply status (DC out is operational) AC line status (AC in is operational) NIC Indicator Codes Each NIC on the system back panel has an indicator that provides information on network activity and link status. See Figure 1-5. Table 1-6 lists the NIC indicator codes.

  • Page 21: Lcd Status Messages

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
  • Page 22 Table 1-7. LCD Status Messages Line 1 Line 2 Message Message SYSTEM NAME E1000 FAILSAFE, Call Support Temp Ambient Ambient system E1114 E1210 CMOS Batt E1211 ROMB Batt E12 nn # PwrGd E1229 CPU # VCORE About Your System Causes A 62-character string that can be defined by the user in the System Setup...
  • Page 23 Table 1-7. LCD Status Messages (continued) Line 1 Line 2 Message Message E122A CPU # VTT E122D CPU # VDDIO E122E CPU # VDDA E122F 2.5V PwrGd E1231 1.2V HTCORE PwrGd E1232 VDD 12V PS# PwrGd E123B LOM Mezz PwrGd E123C Planar LOM PwrGd...
  • Page 24 AC power source, or the SEL is cleared using either Server Assistant or the BMC Management Utility. See the Dell OpenManage Baseboard Management Controller User’s Guide for information about these utilities. See "Troubleshooting the Microprocessors"...
  • Page 25 Table 1-7. LCD Status Messages (continued) Line 1 Line 2 Message Message CPU Mismatch Processors are in an E141C CPU Protocol The system BIOS has E141F CPU Bus PERR The system BIOS has E1420 E1421 CPU Init E1422 CPU Machine PS # Missing Specified power supply is E1610 E1614...
  • Page 26 Table 1-7. LCD Status Messages (continued) Line 1 Line 2 Message Message E161C PS # Input Lost E1620 PS # Input Range E1624 Redundancy E1625 PS AC Current E1710 I/O Channel E1711 PCI PERR B## D## F## PCI PERR Slot # About Your System Causes Power source for specified...
  • Page 27 Table 1-7. LCD Status Messages (continued) Line 1 Line 2 Message Message E1712 PCI SERR B## D## F## PCI SERR Slot # E1714 Unknown Err E171F PCIE Fatal Err B## D## PCIE Fatal Err Slot # HDD ## Fault Specified hard drive has a E1810 E1811 HDD ## Rbld...
  • Page 28 Table 1-7. LCD Status Messages (continued) Line 1 Line 2 Message Message E1812 HDD ## Removed E1914 DRAC5 Conn2 E1A14 SAS Cable A E1A15 SAS Cable B E1A1C LOM Mezz Missing E2010 No Memory E2011 Mem Config E2012 Unusable Memory About Your System Causes Specified hard drive has...
  • Page 29 Table 1-7. LCD Status Messages (continued) Line 1 Line 2 Message Message E2013 Shadow BIOS Fail E2014 CMOS Fail E2015 Controller E2016 Controller E2017 Timer Fail E2018 Prog Timer Parity Error Parity error. E2019 E201A SIO Err E201B Kybd Controller E201C SMI Init E201D...
  • Page 30 Table 1-7. LCD Status Messages (continued) Line 1 Line 2 Message Message E201F DRAC Config E2020 CPU Config E2021 Memory Population E2022 POST Fail E2110 MBE DIMM ## & ## E2111 SBE Log Disable DIMM About Your System Causes Remote access controller (RAC) configuration failure.
  • Page 31 Table 1-7. LCD Status Messages (continued) Line 1 Line 2 Message Message E2112 Mem Spare DIMM ## I1910 Intrusion I1911 >3 ERRs Chk I1912 SEL Full I1915 Video Off (LCD lights with a blue or amber background.) I1916 Video Off in (LCD lights with a blue or amber background.)

  • Page 32: Solving Problems Described By Lcd Status Messages

    Table 1-7. LCD Status Messages (continued) Line 1 Line 2 Message Message W1228 ROMB Batt < 24hr NOTE: For the full name of an abbreviation or acronym used in this table, see the "Glossary" on page 183. Solving Problems Described by LCD Status Messages The code and text on the LCD can often specify a very precise fault condition that is easily corrected.

  • Page 33: System Messages

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
  • Page 34 Table 1-8. System Messages Message Alert! Node Interleaving disabled! Memory configuration does not support Node Interleaving. Attempting to update Remote Configuration. Please wait... BIOS Manufacturing mode detected. MANUFACTURING MODE will be cleared before the next boot. System reboot required for normal operation.
  • Page 35 Table 1-8. System Messages (continued) Message CPUs with different cache sizes detected! Decreasing available memory Error: Incorrect memory configuration CPU n !*** Error: Remote Access Controller initialization failure *** RAC virtual USB devices may not be available... Gate A20 failure General failure Causes Microprocessors with...
  • Page 36 Table 1-8. System Messages (continued) Message HyperTransport error caused a system reset: HyperTransport device Please check the system event log for details. Invalid NVRAM configuration, Resource Re- allocated Invalid PCIe card found in the Internal Storage slot! Keyboard Controller failure Manufacturing mode detected About Your System...
  • Page 37 Table 1-8. System Messages (continued) Message Memory address line failure at address , read value expecting value Memory double word logic failure at address , read value expecting value Memory odd/even logic failure at address , read value expecting value Memory write/read failure at address , read...
  • Page 38 Table 1-8. System Messages (continued) Message No boot sector on hard drive No timer tick interrupt Optical drive not found PCIe Degraded Link Width Error: Embedded Bus# nn /Dev# nn /Func Expected Link Width is n Actual Link Width is n PCIe Fatal Error caused a system reset: Slot n...
  • Page 39 Table 1-8. System Messages (continued) Message PCI BIOS failed to install Plug & Play Configuration Error Read fault Requested sector not found Remote Access Controller cable error or incorrect card in the RAC slot. Remote Access Controller not installed in the RAC slot.
  • Page 40 Table 1-8. System Messages (continued) Message Remote configuration update attempt failed ROM bad checksum = address Sector not found Seek error Seek operation failed Shutdown failure The amount of system memory has changed About Your System Causes System unable to process Remote Configuration request.
  • Page 41 Table 1-8. System Messages (continued) Message This system supports only Opteron n series processors. Time-of-day clock stopped Time-of-day not set - please run SETUP program Timer chip counter 2 failed TPM failure Unsupported CPU combination Unsupported CPU stepping detected Utility partition not available Causes Microprocessor(s) is not...
  • Page 42 Table 1-8. System Messages (continued) Message Warning: Following faulty DIMMs are disabled: CPU n : DIMM n CPU n : DIMM n Total memory size is reduced. Warning! No microcode update loaded for processor n Warning: One or more faulty DIMMs found on CPUn Warning: The installed memory...

  • Page 43: Warning Messages

    Warning Messages A warning message alerts you to a possible problem and prompts you to respond before the system continues a task. For example, before you format a diskette, a message will warn you that you may lose all data on the diskette. Warning messages usually interrupt the task and require you to respond by typing (yes) or...
  • Page 44 About Your System...

  • Page 45: Using The System Setup Program

    Using the System Setup Program After you set up your system, run the System Setup program to familiarize yourself with your system configuration and optional settings. Record the information for future reference. You can use the System Setup program to: •...

  • Page 46: Using The System Setup Program

    Using the System Setup Program Table 2-1 lists the keys that you use to view or change information on the System Setup program screens and to exit the program. Table 2-1. System Setup Program Navigation Keys Keys <Enter> Up arrow or <Shift><Tab> Down arrow or <Tab>...
  • Page 47 Figure 2-1. Main System Setup Program Screen Table 2-2 lists the options and descriptions for the information fields that appear on the main System Setup program screen. For related information, see "System Security Screen Options" on page 53. NOTE: The options for the System Setup program change based on the system configuration.
  • Page 48 Available options can include a diskette drive, CD drive, hard drives, and network. NOTE: attached to a SAS adapter. See support.dell.com for the latest support information about booting from external devices. Hard-Disk Drive Determines the order in which the BIOS will attempt to boot Sequence from hard drives in the system during system startup.

  • Page 49: Memory Information Screen

    Table 2-2. System Setup Program Options (continued) Option Description Keyboard Determines whether your system starts up with the NumLock NumLock mode activated on 101- or 102-key keyboards (does not apply (On default) to 84-key keyboards). Report Keyboard Enables or disables reporting of keyboard errors during the Errors POST.

  • Page 50: Cpu Information Screen

    Table 2-3. Memory Information Screen (continued) Option Memory Optimizer Technology (Enabled default) Low Power Mode (Disabled default) CPU Information Screen Table 2-4 lists the options and descriptions for the information fields that appear on the CPU Information screen. Table 2-4. CPU Information Screen Option 64-bit Core Speed...

  • Page 51: Integrated Devices Screen

    Table 2-4. CPU Information Screen (continued) Option Description Demand-Based Power Enables or disables demand-based power management. Management When enabled, the CPU Performance State tables will be (Disabled default) reported to the operating system; when disabled, the CPU Performance State tables will not be reported to the operating system.
  • Page 52 Table 2-5. Integrated Devices Screen Options Option Description Integrated Enables or disables the integrated SAS controller. SAS/RAID Controller (Enabled default) Optical Drive Enables or disables the integrated optical drive controller. Controller (On default) User Accessible Enables or disables the system’s user accessible USB ports. USB Ports Options are All Ports On, Only Back Ports On, and All Ports (All Ports On...

  • Page 53: Serial Communication Screen

    Serial Communication Screen Table 2-6 lists the options and descriptions for the information fields that appear on the Serial Communication screen. Table 2-6. Serial Communication Screen Options Option Serial Communication (On without Console Redirection default) External Serial Connector (COM1 default) Failsafe Baud Rate (115200 default) Remote Terminal Type...
  • Page 54 Table 2-7. System Security Screen Options (continued) Option Description Setup Password Restricts access to the System Setup program in the same way that you restrict access to your system using the system password feature. NOTE: instructions on assigning a setup password and using or changing an existing setup password.
  • Page 55 Table 2-7. System Security Screen Options (continued) Option Description TPM Activation Changes the operational state of the TPM. When set to Activate, the TPM is enabled and activated at default settings. When set to Deactivate, the TPM is disabled and deactivated.

  • Page 56: Exit Screen

    Table 2-7. System Security Screen Options (continued) Option Description NMI Button Enables or disables the NMI feature. AC Power Recovery Determines how the system reacts when power is restored to (Last default) the system. If system is set to Last, the system returns to the last power state.

  • Page 57: Using The System Password

    password jumper setting to disable the passwords, and erases the existing passwords. This procedure is described in "Disabling a Forgotten Password" on page 173. Using the System Password After a system password is assigned, only those who know the password have full use of the system.
  • Page 58 4 Press <Enter>. 5 To confirm your password, type it a second time and press <Enter>. The setting shown for the System Password changes to Enabled. Exit the System Setup program and begin using your system. 6 Either reboot your system now for your password protection to take effect or continue working.

  • Page 59: Using The Setup Password

    NOTE: You can use the Password Status option in conjunction with the System Password and Setup Password options to further protect your system from unauthorized changes. Deleting or Changing an Existing System Password 1 When prompted, press <Ctrl><Enter> to disable the existing system password.
  • Page 60 As you press each character key (or the spacebar for a blank space), a placeholder appears in the field. The password assignment is not case-sensitive. However, certain key combinations are not valid. If you enter one of these combinations, the system beeps.

  • Page 61: Disabling A Forgotten Password

    Disabling a Forgotten Password See "Disabling a Forgotten Password" on page 173. Baseboard Management Controller Configuration The Baseboard Management Controller (BMC) enables configuring, monitoring, and recovery of systems remotely. BMC provides the following features: • Uses the system’s integrated NIC •...
  • Page 62 Using the System Setup Program...

  • Page 63: Installing System Components

    Installing System Components This section describes how to install the following system components: • Front bezel • System cover • Cooling fan modules • Cooling shroud assembly • Power supplies • Processor expansion module (PEM) • Expansion cards • Riser board •...

  • Page 64: Recommended Tools

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
  • Page 65 Figure 3-1. Inside the System fan modules (4) heatsink/processor (2) cooling shroud assembly NIC daughter card SAS controller card memory modules (16) riser card processor expansion module expansion card slots (7) optional RAC Installing System Components...

  • Page 66: Removing And Replacing The Optional Front Bezel

    The system board holds the system's control circuitry and other electronic components. The processors and memory modules are installed on the system board, and on the optional processor expansion module (PEM). The hard-drive bays provide space for up to eight optional 2.5-inch hard drives or five optional 3.5-inch SAS hard drives.

  • Page 67: Opening And Closing The System

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 68: Closing The System

    Figure 3-3. Removing and Replacing the System Cover latch chassis hooks Closing the System 1 Lift up the latch on the cover. 2 Align the cover with the left and right edges of the system and offset it slightly towards the back of the system, so that the pins on the inner edge of the cover are aligned with the chassis hooks.

  • Page 69: Cooling Fans

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 70: Replacing A Cooling Fan

    Figure 3-4. Removing and Replacing a Cooling Fan fan power connector FAN4 FAN1 Replacing a Cooling Fan NOTE: The procedure for installing each individual fan is the same. 1 Ensure that the fan handle is upright and lower the fan into its retention base until the fan is fully seated.

  • Page 71: Cooling Shroud Assembly

    Cooling Shroud Assembly Removing the Cooling Shroud Assembly NOTICE: Do not operate the system without the cooling shroud assembly. The cooling shroud assembly must be installed to direct the airflow from the fans. 1 Turn off the system, including any attached peripherals, and disconnect the system from the electrical outlet.

  • Page 72: Replacing The Cooling Shroud Assembly

    Figure 3-5. Removing and Replacing the Cooling Shroud Assembly cooling shroud assembly alignment pins (4) Replacing the Cooling Shroud Assembly 1 Slowly lower the shroud assembly straight down into the system. The snaps on the four corners of the shroud fit over the four corresponding alignment pins on the system board.

  • Page 73: Power Supplies

    The system is only in the redundant mode when two power supplies are installed and both power supplies are connected to an AC power source. If some third-party components (such as PCI cards) not tested or supported by Dell are installed, the power supplies may not be redundant at all input voltages.

  • Page 74: Replacing A Power Supply

    Figure 3-6. Removing and Replacing a Power Supply power supply lever release latch Replacing a Power Supply 1 Holding the lever in the open position, slide the new power supply into the chassis until the lever contacts the system chassis. See Figure 3-6. 2 Close the release lever until the power supply is fully seated and the lever snaps into place behind the lever release latch.

  • Page 75: Processor Expansion Module

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
  • Page 76 Figure 3-7. Installing and Removing a PEM processor expansion module guide pins (6) NOTICE: Use two hands to lift the PEM from the chassis. 4 Lift the PEM from the chassis. 5 If you are removing a 4-processor PEM, carefully turn the PEM upside down and rotate the handle so it is in the closed position, before placing the PEM on a work surface.
  • Page 77 Figure 3-8. PEM in Service Position handle in service position cooling shroud Installing System Components...

  • Page 78: Replacing The Pem Or Pem Shell

    To access the PEM board, remove the cooling shroud. See Figure 3-9. Figure 3-9. Removing and Installing the PEM Cooling Shroud cooling shroud snaps (4) Replacing the PEM or PEM Shell 1 Replace the cooling shroud 2 Rotate the PEM so the PEM board (4-processor systems) or air baffles (2- processor systems) face downwards.

  • Page 79: Expansion Cards

    5 Lower the PEM into the system and rotate the PEM handle until the PEM is fully seated in the chassis. Expansion Cards Expansion Card Installation Guidelines Your system supports up to eight PCI-Express (PCIe) expansion cards installed in connectors on the system board (see Figure 3-10). •...

  • Page 80: Installing An Expansion Card

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
  • Page 81 5 Open the expansion-card retainer and remove the filler bracket. See Figure 3-11. 6 Install the expansion card: Holding the card by its edges, position the card so that the card-edge connector aligns with the expansion-card connector on the system board.
  • Page 82 Figure 3-11. Installing or Removing an Expansion Card expansion card card-edge connector 7 Connect any cables to the expansion card. • If you are installing a RAC card, see "RAC Card" on page 86. • If you are installing a SAS controller card, see "Installing a SAS Controller Card"...

  • Page 83: Removing An Expansion Card

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 84: Removing The Riser Board

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 85: Replacing The Riser Board

    Figure 3-13. Installing or Removing a Riser Board riser board riser board socket Replacing the Riser Board 1 If applicable, remove the protection caps from the connectors on the riser board. 2 Open both retention latches on the riser board, and orient the riser as shown in Figure 3-13.

  • Page 86: Rac Card

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
  • Page 87 Position the card so that the card-edge connector aligns with the expansion-card connector. Insert the card-edge connector firmly into the expansion-card connector until the card is fully seated. 6 Connect the 50-pin management cable and the 44-pin MII cable supplied with the RAC to the two connectors on the RAC card (see Figure 3-14), and to the two corresponding connectors on the system board (see Figure 6-1).

  • Page 88: Internal Usb Memory Key (Optional)

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 89: Toe/Iscsi Key (Optional)

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
  • Page 90 NOTE: TOE Operating system support and the Microsoft are required for TOE functionality. NOTE: When future NIC functionality is supported, you must replace the original TOE/iSCSI hardware key with a new hardware key. 1 Turn off the system, including any attached peripherals, and disconnect the system from its electrical outlet.

  • Page 91: Sd Memory Card

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
  • Page 92 Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product. 1 Turn off the system, including any attached peripherals, and disconnect the system from the electrical outlet.

  • Page 93: Removing The Nic Daughter Card

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 94: System Memory

    System Memory You can upgrade your system memory to a maximum of 128 GB (two- processor configurations) or 256 GB (four-processor configurations) by installing sets of 512-MB, 1-GB, 2-GB, 4-GB, or 8-Gb (when available) memory modules. 667-MHz registered DDR-II memory modules are supported in all memory sizes.
  • Page 95 Table 3-1. Examples of Two-Processor Memory Configurations Total Memory Modules – System Number, Size and Speed Memory 2 GB Four 512 MB, 667 MHz 4 GB Four 1 GB, 667 MHz 4 GB Eight 512 MB, 667 MHz 6 GB Twelve 512 MB, 667 MHz A1, A2, A3, A4, A5, A6, B1, B2, B3, B4, B5, 8 GB Four 2 GB, 667 MHz...
  • Page 96 Table 3-2. Examples of Four-Processor Memory Configurations Total Memory Modules – Number, System Size and Speed Memory 4 GB Eight 512 MB, 667 MHz 8 GB Eight 1 GB, 667 MHz 16 GB Eight 2 GB, 667 MHz 16 GB Eight 2 GB, 800 MHz* 24 GB Twenty-four 1 GB, 667...

  • Page 97: Installing Memory Modules

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
  • Page 98 1 Turn off the system, including any attached peripherals, and disconnect the system from the electrical outlet. 2 Open the system. See "Opening the System" on page 67. 3 Remove the PEM (four-processor configurations) or PEM shell (two- processor configurations). See "Removing the PEM or PEM Shell" on page 75.

  • Page 99: Removing Memory Modules

    8 Align the memory module's edge connector with the alignment key of the memory module socket, and insert the memory module in the socket. NOTE: The memory module socket has an alignment key that allows you to install the memory module in the socket in only one way. 9 Press down on the memory module with your thumbs while pulling up on the ejectors with your index fingers to lock the memory module into the socket.

  • Page 100: Processors

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product. CAUTION: The memory modules are hot to the touch for some time after the system has been powered down.

  • Page 101: Removing A Processor

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
  • Page 102 Figure 3-19. Removing and Installing the Heat Sink heat sink 7 Wait 30 seconds for the heat sink to loosen from the processor. 8 Loosen the second heat-sink retention screw. 9 If the heat sink does not separate from the processor, carefully rotate the heat sink in a clockwise, then counterclockwise, direction until it releases from the processor.

  • Page 103: Installing A Processor

    12 Pull the socket-release lever 90 degrees upward until the processor is released from the socket. See Figure 3-20. Figure 3-20. Removing and Installing the Processor socket-release lever processor shield socket 13 Open the processor shield and then lift the processor out of the socket. Leave the release lever up so that the socket is ready for the new processor.
  • Page 104 3 If you are adding a processor to an empty socket, perform the following steps: Remove the protective cover from the processor socket. Pull the socket-release lever 90 degrees upward. See Figure 3-20. Lift the processor shield. See Figure 3-20. 4 Install the processor in the socket.

  • Page 105: Installing An Optical Drive

    6 Replace the cooling shroud assembly: – If you are adding a processor on the system board, see "Replacing the Cooling Shroud Assembly" on page 72. – If you are adding a processor on the PEM, see Figure 3-9. 7 Replace the PEM. See "Replacing the PEM or PEM Shell" on page 78. 8 Close the system.
  • Page 106 4 Remove the optical drive filler plate from the carrier: Loosen the thumbscrew from the latch securing the optical drive or filler plate. See Figure 3-21. Remove the latch. Lift the optical drive filler plate from the carrier. Figure 3-21. Installing an Optical Drive in the Drive Carrier optical drive carrier interface board latch...

  • Page 107: Hard Drives

    5 Install the new optical drive in the carrier. See Figure 3-21. The pins on the carrier fit into the corresponding holes in the side of the drive. 6 Attach the interface board to the back of the carrier, using the two plastic rivets.

  • Page 108: Before You Begin

    Figure 3-22. Hard-Drive ID Numbers Before You Begin NOTICE: Before you attempt to remove or install a drive while the system is running, see the documentation for the optional SAS RAID controller card to ensure that the host adapter is configured correctly to support hot-plug drive removal and insertion.

  • Page 109: Configuring The Boot Device

    When you format a high-capacity hard drive, allow enough time for the formatting to be completed. Long format times for these drives are normal. Configuring the Boot Device If you plan to boot the system from a hard drive, the drive must be attached to the primary (or boot) controller.

  • Page 110: Removing A Hot-Plug Hard Drive

    Removing a Hot-Plug Hard Drive 1 Remove the bezel. See "Removing and Replacing the Optional Front Bezel" on page 66. 2 From the RAID management software, prepare the drive for removal and wait until the hard-drive indicators on the drive carrier signal that the drive can be removed safely.

  • Page 111: Installing A Hot-Plug Hard Drive

    Figure 3-23. Removing and Installing a Hot-Plug Hard Drive hard drive drive carrier release handle Installing a Hot-Plug Hard Drive NOTICE: When installing a hard drive, ensure that the adjacent drives are fully installed. Inserting a hard-drive carrier and attempting to lock its handle next to a partially installed carrier can damage the partially installed carrier's shield spring and make it unusable.

  • Page 112: Replacing A Hard Drive In A Hard-Drive Carrier

    3 Install the hot-plug hard drive. Open the handle on the hard-drive carrier. Insert the hard-drive carrier into the drive bay until the carrier contacts the backplane. Close the handle to lock the drive in place. 4 Replace the front bezel, if applicable. See "Removing and Replacing the Optional Front Bezel"...

  • Page 113: Sas Controller Cards

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 114: Installing A Sas Controller Card

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 115: Installing The Sas Raid Controller Card Battery

    Figure 3-25. Installing a SAS RAID Controller RAID battery holder RAID battery cable SAS RAID controller card Installing the SAS RAID Controller Card Battery To install the RAID battery, insert the battery into the plastic battery holder on the inner side of the chassis, and connect the battery cable to the connector on the SAS RAID controller card next to the RAID memory module.

  • Page 116: Connecting An External Sas Tape Drive

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 117: System Battery

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
  • Page 118 1 Turn off the system, including any attached peripherals, and disconnect the system from the electrical outlet. 2 Open the system. See "Opening the System" on page 67. 3 Remove the PEM. See "Removing the PEM or PEM Shell" on page 75. 4 Remove the cooling shroud assembly.

  • Page 119: Control Panel Assembly

    NOTICE: To avoid damage to the battery connector, you must firmly support the connector while installing or removing a battery. 7 Install the new system battery. Support the battery connector by pressing down firmly on the positive side of the connector. Hold the battery with the "+"...
  • Page 120 Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product. 1 Turn off the system and attached peripherals, and disconnect the system from the electrical outlet.

  • Page 121: Installing The Control Panel

    Figure 3-27. Removing and Installing the Control Panel display module control panel board control panel board screws (3) display module screws (2) Installing the Control Panel 1 Insert the control panel assembly display module into the chassis cutout and secure it with the two Torx screws. 2 Affix the control panel label to the display module.

  • Page 122: Chassis Intrusion Switch

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 123: Installing The Chassis Intrusion Switch

    Figure 3-28. Removing and Installing the Chassis Intrusion Switch intrusion switch Installing the Chassis Intrusion Switch 1 Connect the intrusion-switch cable to its system board connector. See Figure 3-28. 2 Insert the switch into the opening in the chassis wall and gently, but firmly, press in the switch until it is fully seated.

  • Page 124: Sas Backplane

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
  • Page 125 10 Remove the SAS backplane from the system: If you are removing a 2.5-inch drive backplane, press the spring-loaded blue retention tab towards the front of the system, slide the backplane upward. See Figure 3-29. If you are removing a 3.5-inch drive backplane, pull the spring-loaded blue retention pin away from the front of the backplane, then slide the backplane upward.
  • Page 126 Figure 3-29. Removing and Installing a 2.5-Inch SAS Backplane SAS A cable backplane power cable Installing System Components SAS B cable retention tab...

  • Page 127: Installing A Sas Backplane

    Figure 3-30. Removing and Installing a 3.5" Drive SAS Backplane retention pin control-panel cable connector installation alignment slot Installing a SAS Backplane 1 Install the SAS backplane: Slowly lower the backplane into the system, being careful to avoid damaging components on the face of the board. Align the installation alignment slot on the bottom of the backplane with the alignment pin on the bottom of the chassis.

  • Page 128: Peripheral Interposer Board

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
  • Page 129 5 Disconnect the SAS data and backplane power cables from the back of the SAS backplane. See Figure 3-29 or Figure 3-30. 6 Disconnect the power cable from the top of the peripheral interposer board. See Figure 3-31. NOTICE: When disconnecting the control-panel cable, hold the pull-tab on the control-panel cable connector to prevent damage to the interposer board or the cable itself.
  • Page 130 Figure 3-31. Removing and Installing the Peripheral Interposer Board 1 power cable to backplane 4 planar interface cable 10 Remove the peripheral interposer board: Press the spring-loaded blue retention tab, then slide the board upward. See Figure 3-31. When the board cannot move upward any farther, pull the board toward the back of the system to remove it from the retention hooks.

  • Page 131: Replacing A Peripheral Interposer Board

    Lift the board out of the system, being careful to avoid damaging components on the face of the board. Place the interposer board aside on a work surface. Replacing a Peripheral Interposer Board 1 Install the peripheral interposer board: Carefully lower the interposer board into the system, being careful to avoid damaging components on the face of the board.
  • Page 132 Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product. 1 Turn off the system and attached peripherals, and disconnect the system from the electrical outlet.

  • Page 133: Installing A Fan Interposer Board

    Figure 3-32. Removing and Installing a Fan Interposer Board screws (2) tabs (2) Installing a Fan Interposer Board 1 Slip the two securing tabs on the fan interposer board into the two slots on the side of the fan bay. See Figure 3-32. 2 Secure the fan interposer board with the two screws.

  • Page 134: System Board

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
  • Page 135 12 Remove the RAID battery compartment: Lift the snap lever and gently pull the RAID battery compartment straight up. See Figure 3-33. Lift the battery compartment away from the side of the chassis. Figure 3-33. Removing and Installing the RAID Battery Compartment RAID battery compartment securing tabs (2) 13 Remove the system board:...
  • Page 136 Grasp the system board by the heat sinks, or by the riser board. To avoid twisting the board, do not lift the board by the corners. Slowly and evenly lift the system board above the retention hooks, ensuring that the system board is clear of all retention hooks. Lift the system board out of the chassis.

  • Page 137: Installing The System Board

    Installing the System Board 1 Transfer the processors and heat sinks to the new system board. See "Removing a Processor" on page 101 and "Installing a Processor" on page 103. 2 Remove the memory modules and transfer them to the same locations on the new board.

  • Page 138: Power Distribution Board

    • Chassis intrusion switch cable • SATA interface cable 8 Install all expansion cards. See "Installing an Expansion Card" on page 80. 9 Reinstall the SAS controller card. See "Installing a SAS Controller Card" on page 114. 10 If applicable, reconnect the RAID battery cable to the SAS controller card. 11 If applicable, reinstall and connect the RAC card.
  • Page 139 Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product. 1 Turn off the system and attached peripherals, and disconnect the system from the electrical outlet.

  • Page 140: Installing The Power Distribution Board

    Figure 3-35. Removing and Installing the Power Distribution Board retention notches (3) screws (7) Installing the Power Distribution Board 1 Position the three retention slots on the power distribution board with the three retention tabs on the bottom of the chassis. See Figure 3-35. 2 Secure the power distribution board with the seven screws.

  • Page 141: Processor Expansion Module Board

    5 Close the system. See "Closing the System" on page 68. 6 Reconnect the system to its electrical outlet and turn the system on, including any attached peripherals. Processor Expansion Module Board Removing the PEM Board 1 Turn off the system, including any attached peripherals, and disconnect the system from the electrical outlet.

  • Page 142: Replacing The Pem Board

    Figure 3-36. Removing and Installing the PEM Board 1 retention pin 3 PEM shell 5 retention hooks Replacing the PEM Board 1 Install the new PEM board: Lower the PEM board into the PEM shell. Ensure that the PEM board is completely parallel to the floor of the PEM shell, and that all retention hooks on the bottom of the PEM shell extend through the retention slots on the PEM board.
  • Page 143 3 Remove the memory modules and transfer them to the same locations on the new PEM board. See "Removing Memory Modules" on page 99 and "Installing Memory Modules" on page 97. 4 Replace the PEM cooling shroud. See Figure 3-9 5 Replace the PEM in the system chassis.
  • Page 144 Installing System Components...

  • Page 145: Troubleshooting Your System

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 146: Checking Basic Power Problems

    Table 4-1. Start-Up Routine Indications (continued) Look/listen for: The USB CD drive activity indicator. The CD drive activity indicator. The hard-drive activity indicator. An unfamiliar constant scraping or grinding sound when you access a drive. Checking Basic Power Problems 1 If the power indicator on the system front panel or power supplies does not indicate that power is available to the system, ensure that the power cables are securely connected to the power supplies.

  • Page 147: Troubleshooting External Connections

    If two monitors are attached to the system, disconnect one monitor. If the problem is not resolved, continue to the next step. 4 Run the appropriate online diagnostic test. See "Using Dell PowerEdge Diagnostics" on page 169. If the test runs successfully, the problem is not related to video hardware.

  • Page 148: Troubleshooting The Keyboard Or Mouse

    If the test fails, see "Getting Help" on page 181. Troubleshooting the Keyboard or Mouse Problem • System message indicates a problem with the keyboard and/or mouse • Keyboard and/or mouse is not functioning or is functioning improperly. Action 1 Disconnect the keyboard and mouse cables from the system for 10 seconds and then reconnect them.
  • Page 149 Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 150: Troubleshooting Serial I/O Problems

    2 If the problem is confined to a particular application, see the application documentation for specific port configuration requirements that the program may require. 3 Run the appropriate online diagnostic test. See "Using Dell PowerEdge Diagnostics" on page 169. If the tests run successfully but the problem persists, see Troubleshooting a Serial I/O Device.

  • Page 151: Troubleshooting A Usb Device

    4 Turn on the system and the serial device. If the problem is resolved, replace the serial device. See "Getting Help" on page 181. If the problem persists, see "Getting Help" on page 181. Troubleshooting a USB Device Problem • System message indicates a problem with a USB device.
  • Page 152 Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 153: Troubleshooting A Nic

    Troubleshooting a NIC Problem • NIC cannot communicate with network. Action 1 Run the appropriate online diagnostic test. See "Running the System Diagnostics" on page 169. 2 Check the appropriate indicator on the NIC connector. See "NIC Indicator Codes" on page 20. •...

  • Page 154: Troubleshooting A Wet System

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 155: Troubleshooting A Damaged System

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 156: Troubleshooting Power Supplies

    NOTE: If the system is turned off for long periods of time (for weeks or months), the NVRAM may lose its system configuration information. This situation is caused by a defective battery. Action 1 Re-enter the time and date through the System Setup program. See "Using the System Setup Program"...

  • Page 157: Troubleshooting System Cooling Problems

    NOTICE: You can hot-plug the power supplies. One power supply must be installed for the system to operate. The system is in the redundant mode when two power supplies are installed. Remove and install only one power supply at a time in a system that is powered on.

  • Page 158: Troubleshooting System Memory

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
  • Page 159 Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 160: Troubleshooting An Optical Drive

    9 Reconnect the system to its electrical outlet, and turn on the system and attached peripherals. 10 Enter the System Setup program and check the system memory setting. See "Using the System Setup Program" on page 45. If the amount of memory installed still does not match the system memory setting, then proceed to the next step.

  • Page 161: Troubleshooting A Hard Drive

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
  • Page 162 Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product. NOTICE: This troubleshooting procedure can destroy data stored on the hard drive.

  • Page 163: Troubleshooting A Sas Controller Or Sas Raid Controller

    If the hard drive functions properly in the original bay, the drive carrier could have intermittent problems. Replace the hard-drive carrier. See "Getting Help" on page 181. If the hard drive functioned properly in another bay but does not function in the original bay, the SAS backplane has a defective connector.
  • Page 164 Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 165: Troubleshooting An External Sas Tape Drive

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 166: Troubleshooting Expansion Cards

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 167: Troubleshooting The Microprocessors

    6 Reconnect the system to the electrical outlet, and turn on the system and attached peripherals. If the problem persists, go to the next step. 7 Turn off the system and attached peripherals, and disconnect the system from the electrical outlet. 8 Open the system.
  • Page 168 Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 169: Running The System Diagnostics

    The files required to run PowerEdge Diagnostics for systems running ® supported Microsoft Windows at support.dell.com and on the CDs that came with your system. For information about using diagnostics, see the Dell PowerEdge Diagnostics User's Guide. System Diagnostics Features The system diagnostics provides a series of menus and options for particular device groups or devices.

  • Page 170: When To Use The System Diagnostics

    • View status messages that inform you if tests are completed successfully. • View error messages that inform you of problems encountered during testing. When to Use the System Diagnostics If a major component or device in the system does not operate properly, component failure may be indicated.

  • Page 171: Using The Custom Test Options

    Table 5-1. System Diagnostics Testing Options Testing Option Express Test Extended Test Custom Test Information Using the Custom Test Options When you select Custom Test in the Main Menu window, the Customize window appears and allows you to select the device(s) to be tested, select specific options for testing, and view the test results.

  • Page 172: Viewing Information And Results

    • Log output file pathname — When checked, enables you to specify where the test log file is saved. Viewing Information and Results The tabs in the Customize window provide information about the test and the test results. The following tabs are available: •...

  • Page 173: Jumpers And Connectors

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 174: System Board Connectors

    1 Turn off the system, including any attached peripherals, and disconnect the system from the electrical outlet. 2 Open the system. See "Opening and Closing the System" on page 67. 3 Move the password jumper to pins 2-4 to clear the password. See Figure 6-1 to locate the password jumper on the system board.
  • Page 175 Figure 6-1. System Board Connectors 18, 19 Jumpers and Connectors...
  • Page 176 Table 6-2. System Board Connectors Connector Label 1 PCIE_Xn_n 2 INT_STORAGE 3 RAC_CONN 4 RAC_CONN2 5 INT_SD 6 RAC_CONN1 7 INT_USB 8 SATA 9 CONTROL_PANEL control panel cable connector 10 An 11 CPU1 12 PWR_3.3Stby_Cntrl Power distribution board signal connector 13 GROUND 14 12V 15 CONN_Jn...

  • Page 177: Processor Expansion Module Board Connectors

    Processor Expansion Module Board Connectors See Figure 6-2 and Table 6-3 for the location and description of the PEM board connectors. Figure 6-2. Processor Expansion Module Board Connectors Table 6-3. Processor Expansion Module Board Connectors Connector Label CPU4 CONN_Jn CPU3 NOTE: For the full name of an abbreviation or acronym used in this table, see the "Glossary"...

  • Page 178: Sas Backplane Board Connectors

    SAS Backplane Board Connectors Figure 6-3 shows the location of the connectors on the backplane board. Figure 6-3. SAS Backplane Board Connectors data interface power installation alignment slot Jumpers and Connectors control panel (on front of board) SAS B power SAS A...

  • Page 179: Sas 2.5-Inch Peripheral Interposer Board

    Figure 6-4. SAS Backplane Board Connectors: 2.5-inch Option SAS B backplane power SAS 2.5-Inch Peripheral Interposer Board In addition to the backplane, systems with 2.5-inch drives also have a peripheral interposer board. SAS A Jumpers and Connectors...
  • Page 180 Figure 6-5. SAS Peripheral Interposer Board Connectors control panel power to backplane Jumpers and Connectors power data interface...

  • Page 181: Getting Help

    NOTE: If you do not have an active Internet connection, you can find contact information on your purchase invoice, packing slip, bill, or Dell product catalog. Dell provides several online and telephone-based support and service options. Availability varies by country and product, and some services may not be available in your area.
  • Page 182 Getting Help...

  • Page 183: Glossary

    Glossary This section defines or identifies technical terms, abbreviations, and acronyms used in your system documents. A — Ampere(s). AC — Alternating current. ACPI — Advanced Configuration and Power Interface. A standard interface for enabling the operating system to direct configuration and power management. ambient temperature —...
  • Page 184 operating system when you start your system. Unless the operating system fails to respond, you can reboot (also called warm boot) your system by pressing <Ctrl><Alt><Del>. Otherwise, you must restart the system by pressing the reset button or by turning the system off and then back on. bootable diskette —...
  • Page 185 DNS — Domain Name System. A method of translating Internet domain names, such as www.dell.com, into IP addresses, such as 143.166.83.200. DRAM — Dynamic random-access memory. A system’s RAM is usually made up entirely of DRAM chips.
  • Page 186 expansion card — An add-in card, such as a NIC or SCSI adapter, that plugs into an expansion-card connector on the system board. An expansion card adds some specialized function to the system by providing an interface between the expansion bus and a peripheral.
  • Page 187 host adapter — A host adapter implements communication between the system’s bus and the controller for a peripheral device. (Hard-drive controller subsystems include integrated host adapter circuitry.) To add a SCSI expansion bus to your system, you must install or connect the appropriate host adapter. Hz —...
  • Page 188 KVM — Keyboard/video/mouse. KVM refers to a switch that allows selection of the system from which the video is displayed and for which the keyboard and mouse are used. LAN — Local area network. A LAN is usually confined to the same building or a few nearby buildings, with all equipment linked by wiring dedicated specifically to the LAN.
  • Page 189 memory — An area in your system that stores basic system data. A system can contain several different forms of memory, such as integrated memory (ROM and RAM) and add-in memory modules (DIMMs). MHz — Megahertz. mirroring — A type of data redundancy in which a set of physical drives stores data and one or more sets of additional drives stores duplicate copies of the data.
  • Page 190 pixel — A single point on a video display. Pixels are arranged in rows and columns to create an image. A video resolution, such as 640 x 480, is expressed as the number of pixels across by the number of pixels up and down. POST —...
  • Page 191 — An I/O port used most often to connect a modem to your system. You can usually identify a serial port on your system by its 9-pin connector. service tag — A bar code label on the system used to identify it when you call Dell for technical support.
  • Page 192 system diskette — See bootable diskette. system memory — See RAM. System Setup program — A BIOS-based program that allows you to configure your system’s hardware and customize the system’s operation by setting features such as password protection. Because the System Setup program is stored in NVRAM, any settings remain in effect until you change them again.
  • Page 193 For NAS systems, the Windows Powered operating system is dedicated to file service for network clients. Windows Server 2003 — A set of Microsoft software technologies that enable software integration through the use of XML Web services. XML Web services are small reusable applications written in XML that allow data to be communicated between otherwise unconnected sources.
  • Page 194 Glossary...

  • Page 195: Index

    109 CD/DVD drive See optical drive. chassis intrusion switch installing, 123 removing, 122 connectors back-panel, 18 DELL CONFIDENTIAL – PRELIMINARY 9/2/09 32\HOM\A02\EN\Source\BookIX.fm front-panel, 13 PEM, 177 SAS backplane board, 178 system board, 174 contacting Dell, 181 control panel assembly...
  • Page 196 131 Fibre Channel storage device, 116 front-panel features, 13 guidelines expansion card installation, 79 memory installation, 94 DELL CONFIDENTIAL – PRELIMINARY 9/2/09 Index 32\HOM\A02\EN\Source\BookIX.fm hard drives (SAS/SATA) boot device, 109 drive carrier, 113 ID numbers, 107 indicator codes, 16...
  • Page 197 99 troubleshooting, 158 messages alert, 43 diagnostics, 43 hard-drive indicator codes, 16 status LCD, 21 system, 33 warning, 43 DELL CONFIDENTIAL – PRELIMINARY 9/2/09 32\HOM\A02\EN\Source\BookIX.fm microprocessor See processor. NIC daughter card installing, 91 removing, 93 NICs back-panel connectors, 17...
  • Page 198 RAID controller troubleshooting, 163 recommended tools, 64 remote access controller See RAC. removing bezel, 66 chassis intrusion switch, 122 DELL CONFIDENTIAL – PRELIMINARY 9/2/09 control panel assembly, 119 Index 32\HOM\A02\EN\Source\BookIX.fm cooling fan, 69 cooling shroud, 71 cover, 67 expansion card, 83...
  • Page 199 See expansion slots. startup keystrokes, 12 support contacting Dell, 181 system closing, 68 opening, 67 system battery replacing, 117 DELL CONFIDENTIAL – PRELIMINARY 9/2/09 32\HOM\A02\EN\Source\BookIX.fm system board connectors, 174 installing, 137, 142 jumpers, 173 removing, 134 system cooling troubleshooting, 157...
  • Page 200 USB device, 151 video, 147 wet system, 154 USB device back-panel connectors, 17 front panel connectors, 13 troubleshooting, 151 video DELL CONFIDENTIAL – PRELIMINARY 9/2/09 back-panel connector, 17 Index 32\HOM\A02\EN\Source\BookIX.fm front-panel connector, 13 troubleshooting, 147 warning messages, 43 wet system...
  • Page 201 FILE LOCATION: C:\Documents and Settings\daniel_white\My Documents\Windchill\Fat Tire 32\HOM\A02\EN\Source\BookIX.fm DELL CONFIDENTIAL – PRELIMINARY 9/2/09 FOR PROOF ONLY Index...
  • Page 202 FILE LOCATION: C:\Documents and Settings\daniel_white\My Documents\Windchill\Fat Tire 32\HOM\A02\EN\Source\BookIX.fm DELL CONFIDENTIAL – PRELIMINARY 9/2/09 FOR PROOF ONLY Index...

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