Using The Danglers; Problem Solving - I5650S And I5850S Scanners - Kodak i5 50 Series User Manual

Using the danglers

Problem solving - i5650S
and i5850S Scanners
Problem
Documents are not separating by
length correctly
Documents are not separating by
patch sheets
Documents are jamming in the upper
transport area
A-61868 November 2016
The scanner comes with 3 different-sized, magnetized danglers, which can
easily be changed based on the document set you are scanning.
If desired, attach the dangler to the top of the scanner. (The dangler can also
be attached for lower tray and rear exits.) The dangler helps align the
documents as they are deposited in the output tray. Depending on the
document set you are scanning, attach the size of the dangler that meets your
needs. The dangler can also be cut to desired length.
Use the list below as a guide to check possible solutions to problems you may
encounter when using the i5650S/i5850S Scanner.
Possible Solution
• Verify that the Length option on the Sorting tab in the scanning
application is set. Paper sizes must differ by more than 0.5 inch to sort
by length correctly.
• Verify all patches are printed horizontally.
• Run the patch reader test (not patch test) via the Operator Control
Panel as described in Chapter 3 of this guide to verify that the scanner
is reading your patches.
See "8 Troubleshooting" on page 113 for possible causes of document
jamming in the scanner. If you encounter a jam in the upper transport, do
the following:
• Open the top cover.
• Locate the jammed document(s) and remove it.
• Close the top cover and verify that it is latched; then resume scanning.
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