Kodak i5000 Series User Manual

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  • Page 2 3rd Party Licenses This software is based in part on the work of the Independent JPEG Group Copyright (C)2009-2013 D. R. Commander. All Rights Reserved. Redistribution and use in source and binary forms, with or without modification, are permitted provided that the following conditions are met: Redistributions of source code must retain the above copyright notice, this list of conditions and the following disclaimer.
  • Page 3 OVERVIEW INSTALLATION SCANNING DOCUMENT PRINTING DUAL CONTROLLED STACKING PATCH READING MAINTENANCE TROUBLESHOOTING APPENDICES A & B Specifications Warranty...
  • Page 4: User Precautions

    Remove the power cord from the wall outlet before moving or relocating the scanner. • Follow the Kodak recommended cleaning procedures. Do not use air, liquid or gas spray cleaners. These cleaners displace dust, dirt and debris to other locations within the scanner, which may cause the scanner to malfunction.
  • Page 5: Environmental Information

    • The product packaging is recyclable. • Kodak i5000 Series Scanners are Energy Star compliant and shipped from the factory with the default time set to 15 minutes. Battery Information This product contains a battery that is not user-serviceable. This battery can only be removed or replaced by a qualified Service Engineer.
  • Page 6 EMC statements - for the Kodak i5800/i5850 Scanner United States: This equipment has been tested and found to comply with the limits for a Class A digital device pursuant to Part 15 of the FCC rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment.
  • Page 7: Table Of Contents

    (200/300 dpi, black and white/color/grayscale, landscape orientation) A4 size documents with Kodak Perfect Page technology. Kodak i5200V Scanner — desktop duplex color scanner that scans up to 140 pages per minute (200/300 dpi, black and white/color/grayscale, landscape ® orientation) A4 size documents, with Kofax VRS Professional with built-in CGA hardware.
  • Page 8: Supporting Documentation

    25 g/m to 80 g/m (7 to 20 lbs). The Kodak Feeder Kit for Ultralightweight Paper includes a feed module and separation roller that are specially designed to feed lightweight paper through the scanner transport. CAT No. 844 5280 Kodak Dual Controlled Stacking Accessory —...
  • Page 9: What's In The Box

    - Printed Installation Guide - Sample Cleaning Kit - Miscellaneous flyers/Safety sheets NOTE: The purchase of a Kodak i5800/i5850 Scanners include unpacking and installation by a Service Representative. Customers should not unpack/install the Kodak i5800/i5850 Scanner. For more information regarding installation of the i5800/i5850 Scanner, go to: www.kodakalaris.com/go/dicontacts.
  • Page 10: Scanner Components

    Scanner components Front view: all models Scanner cover release latch (not shown in this illustration) — located on the left side of the scanner; pull the lever forward to open the scanner cover. Scanner cover — provides access to the internal components. Output tray height adjustment tab —...
  • Page 11: Front View: I5800/I5850 Scanners

    Start/Resume button — press to start or resume scanning. Stop/Pause button — press once to temporarily pause scanning (the Start/Resume button can then be used to resume scanning). Press twice to stop scanning. Input Elevator side guides — slide the guides in or out to accommodate the document size you want to scan.
  • Page 12 Front view: i5800/i5850 In addition to the components listed previously, the Kodak i5800/i5850 Scanners Scanners also have a workspace height adjustment switch which is used to raise and lower the workspace table on the scanner. The workspace table can be raised or lowered approximately 10 inches up or down.
  • Page 13: Front Printer Access View: All Models

    Front printer access view: Even if you do not have the Kodak Enhanced Printer Accessory, you will still need to access this area of the scanner. The feed module release knob is all models located in this area. Feed module release knob — turn this knob to release the feed module from it’s position for cleaning or replacement.
  • Page 14: Inside View: All Models

    Inside view: all models When you pull the scanner cover release latch forward to open the scanner cover, the following internal components are visible. Separation roller and pad — provides smooth document feeding and separation of various sizes, thicknesses and textures of documents. Black/White background —...
  • Page 15: Rear View: I5200/I5600/I5200V/I5600V Scanners

    Rear view: i5200/i5600/ i5200V/i5600V Scanners Security lock port — connects a security lock to the scanner. You can purchase a standard security lock at an office supply store. Refer to the instructions provided with the security lock for installation procedures. USB port —...
  • Page 16: Rear View: I5800/I5850 Scanners

    Rear view: i5800/i5850 Scanners Storage pocket — provides a convenient and easy-access area for storing consumables and documentation. USB port — connects the scanner to the PC. Main power switch — this switch must be On (I) to activate the power to the scanner.
  • Page 17: Installing The Scanner

    • Updated drivers may be available at www.kodakalaris.com/go/scanners. Installing the Kodak Driver Do not install the USB cable before installing the Kodak Driver Software. Software NOTE: If you are installing a Kodak i5200/i5600 Scanner, the TWAIN Datasource, ISIS Driver and Scan Validation Tool will be installed.
  • Page 18 • If the message, Portions of this application are already installed is displayed, click Yes to continue the installation process. Any previously installed Kodak Scanner software that is shared with this scanner will be updated. 3. Click Next when the Welcome screen is displayed and follow the prompts on the screen.
  • Page 19: Attaching The Output Tray

    Attaching the output tray When you unpack the Kodak i5000 Series Scanner, the output tray is packed in a separate box. • Locate the output tray slots on the scanner. Angle the output tray and align the output tray with the slots, snap it into place and lower it into position.
  • Page 20: Connecting The Power Cord And Usb Cable: I5800/I5850 Scanners

    Connecting the power cord After the drivers have been installed, connect the power cord and USB cable to and USB cable: i5800/i5850 the scanner. Refer to the illustration below for making proper connections. Make sure the power outlet is located within 1.52 meters (5 feet) of the Scanner scanner and is easily accessible.
  • Page 21: Turning The Scanner On

    Technical Support. • For the Kodak i5800/i5850 Scanner only: There are four leveling feet on the bottom of the scanner. If you need to move the scanner, these leveling feet must be raised.
  • Page 22 2. Press the Power button on the front of the scanner. The Power button LED will temporarily go off and the Operator Control Panel will remain blank. After a few seconds the initialization screen will be displayed, and the Power LED will be a steady yellow. During the initialization process, if the scanner input elevator is closed, it will automatically open.
  • Page 23: Power Modes

    Power modes The following chart provides information regarding the power modes of the scanner, LED status and the manual or automatic action that will put the scanner into a given power mode. Mode Power Manual Action Automatic Action consumption Scanner off 0 watts Turn the power switch on the None...
  • Page 24: Getting Your Scanner Ready To Scan

    3 Scanning Contents Getting your scanner ready to scan ............3-1 Adjusting the input elevator ..............3-2 Installing the optional document extender..........3-4 Adjusting the output tray ................ 3-4 Installing the short document adapter ............ 3-6 Adjusting the height of the scanner (i5800/i5850 Scanners only) ..3-6 Getting your documents ready to scan ............
  • Page 25: Document Printing

    Adjusting the input You can adjust the side guides and input elevator height to accommodate your elevator scanning needs. When the scanner is not in use, the input elevator can be folded up against the scanner. NOTE: The input elevator must be in the lowest position and the elevator side guides must be folded down before closing it.
  • Page 26: Adjusting The Input Elevator

    • Adjusting the height of the input elevator — the input elevator can be set to accommodate stacks of 25 or less, 100, 250, 500 or 750 documents of 20 lb./80 g/m bond paper. Input elevator settings are made through your scanning application software (i.e., TWAIN Datasource, ISIS Driver or VRS).
  • Page 27: Installing The Optional Document Extender

    Installing the optional • Insert the ends of the document extender into the holes on the input elevator document extender and the output tray and lower the extender into position. Adjusting the output tray Various document handling settings are available to adjust the way that documents are placed into the output tray (via the TWAIN Datasource, ISIS Driver or VRS).
  • Page 28 • Adjusting the side guides and document stop — the side guides and document stop can be adjusted in a variety of ways. Open and adjust the side guides on the output tray to match the position of the side guides on the input elevator.
  • Page 29: Installing The Short Document Adapter

    Installing the short The short document adapter can be used when scanning small documents document adapter (e.g., checks). This adapter aids in better document stacking. 1. Open the document stop on the output tray as shown in the illustration. 2. Slide the short document adapter over the document stop and push it all the way down.
  • Page 30: Getting Your Documents Ready To Scan

    Getting your • Standard paper-size documents feed easily through the scanner. When organizing your documents for scanning, stack the documents so the lead documents ready to edges are aligned and centered in the input elevator. This allows the feeder scan to introduce documents into the scanner one at a time.
  • Page 31: Scanning Documents

    Scanning documents The scanner must be enabled to scan documents. This is done through the scanning application. After enabling the scanner, depending on how your scanner is configured, your scanner will either automatically start scanning (i.e., auto start), or will start scanning when you touch the Start/Resume button on the scanner.
  • Page 32: Patch Reading

    NOTE: If your scan job requires a temporary override (e.g., printing, patch reading, multifeed detection, etc.), then the auto start option must be disabled prior to starting your scan job to allow access to the Overrides screen. Alternatively, pressing Stop/Pause while scanning will also provide access to the Overrides screen.
  • Page 33: Scan Job Overrides

    Scan job overrides The Overrides screen allows you to temporarily override your scan job setup for Multifeed Detection, Multifeed Sensors, Printing, Print Offset, Maximum Document Length and Document Handling for the remainder of the scan job. NOTE: Maximum Document Length is not available on the i5200V/i5600V Scanners.
  • Page 34 Multifeed detection If Multifeed Detection has been enabled via the scanning application, you can turn Multifeed Detection off for the rest of the current scan job. Multifeed sensors If Multifeed Detection has been enabled via the scanning application, you can turn on or off any or all of the five scanner sensors.
  • Page 35 1. Verify that Printing is enabled in the scanning application. NOTE: The number displayed on the touchscreen is the additional offset from what was set by the scanning application. This number is 0 if the print offset has not been changed. 2.
  • Page 36 • If Controlled Dual Stacking is enabled, the default maximum document length will be set to 10 inches for all resolutions. • For the Kodak i5200V and i5600V Scanners the maximum document length is always set to 40 inches and cannot be overridden.
  • Page 37 Dual Stacking The Controlled Dual Stacking option allows you to separate and stack documents using the Kodak Controlled Dual Stacking Accessory based on size and patch code sheets. For more information see, Chapter 5, “Controlled Dual Stacking” later in this guide.
  • Page 38: Using The Operator Control Panel Touchscreen

    Using the Operator There are a variety of functions that can be accessed by using the Operator Control Panel touchscreen. If there is an arrow after the function, another Control Panel screen will be displayed allowing you to make additional choices. For more touchscreen information and procedures for using these functions, see the following sections.
  • Page 39: Lowering The Elevator

    If the User counter is set to On (see “User counter” later in this chapter for more information) the Show User Counter/Show Document Counter and Reset User Counter will also be displayed on the Idle screen. These options allow you to select which counter value is being displayed as well as reset the value of the User counter (the Document counter must be reset by the scanning application).
  • Page 40: Viewing The Operator Log

    Viewing the Operator Log When you touch Operator Log, the Operator Log screen will be displayed. This screen provides the time, message code and a message description. The messages that are displayed in the log are only those messages that have occurred since the scanner was powered on.
  • Page 41 Viewing the Scan history 1. Touch Scan History. The Scan History for the last 8 days of scanning will be displayed. 2. When finished, touch Close. Viewing the Maintenance Use the Maintenance Meters to monitor when you need to replace meters consumables.
  • Page 42 Performing a Print test The print test checks to be sure the ink jets in the optional Enhanced Printer are working properly. 1. Touch Print Test. The Print Test screen will be displayed. 2. Place a blank sheet of paper in the input elevator. 3.
  • Page 43 Performing a self test The scanner self test will test the image capture subsystem to ensure that it is functioning correctly. Count only mode You may want to count the number of documents entering the scanner without actually scanning them. 1.
  • Page 44 Performing a Patch test Use the Patch test to verify that the patch sheets can be detected. 1. Touch Patch Test. The Patch Test screen will be displayed. 2. Place a document(s) with a patch(es) in the input elevator. 3. Press the Start/Resume button. When the document(s) has been scanned, the results of the patch test will be displayed on the touchscreen.
  • Page 45: Settings Screen

    Performing a Touchscreen Touchscreen calibration is used to verify that the touch points on the calibration touchscreen are working correctly. The touchscreen is factory-calibrated and should not be performed unless directed to do so by Technical Support. Settings screen The Settings screen is accessed by touching Settings on the Idle screen. When you touch the Settings button on the Idle screen, a function list will be displayed.
  • Page 46: Changing The Alarm Volume

    Changing the alarm volume The Volume screen allows you to adjust the volume of the sound the scanner will make when a scanner condition is encountered from a Very High volume (loudest) to a Low volume (quietest) or to Off (no sound). The default is Low. 1.
  • Page 47: Selecting A Language

    Selecting a language The Kodak i5000 Series Scanners support several languages. Select the language you want the information on the touchscreen to be displayed in. 1. Touch Language to display the Language screen. 2. Touch the desired language. The screen will automatically be updated in the language of choice.
  • Page 48: User Counter

    User Counter This option enables a counter that you can control. Once enabled, the counter goes to 0 and is incremented for every document fed. You can reset this counter at any time. If the User Counter is set to On, the option to Show User Counter/Show Document Counter and Reset User Counter will be available from the Idle screen.
  • Page 49 Dual Stacking Toggle Patch When using the Controlled Dual Stacker Accessory, the Dual Stacking Toggle Patch option allows you to use patch sheets when you are doing document preparation to automatically separate special document(s) from the stack. If, for example, you need to save invoices for amounts greater than $10k, then you could use this option to have them out-sorted at the scanner by putting a patch sheet in front and behind these invoice pages.
  • Page 50: Document Printing

    The printing occurs before the page is imaged so the printing will be visible in the scanned image of the page. i5850 Scanner only: If you have a Kodak i5850 Scanner, you can print on the front or rear of all pages scanned. Post scan or back of page printing occurs after the page is imaged.
  • Page 51: Printer Specifications

    Printer specifications More information about the following specifications can be found in the Scanning Setup Guide for the TWAIN Datasource, ISIS Driver or VRS. Characteristic Description Maximum lines Maximum characters 40 (including spaces) Print locations (horizontal) Up to 39 front manually set Up to 24 rear manually set - i5850 Scanner only Print locations (vertical)
  • Page 52: Installing/Replacing The Ink Cartridge

    Installing/Replacing You must install the ink cartridge before using the printer. Refer to the section entitled, “Supplies and consumables” in Chapter 7 for ordering information. the ink cartridge After initial installation, replace the ink cartridge when: • printed characters appear light or uneven •...
  • Page 53: Accessing The Rear Printer (I5850 Scanner Only)

    Accessing the rear printer 1. Remove the rear access printer door by lifting the door up and out of (for the i5850 Scanner only) position and continue with Step 2, “Installing the ink cartridge”. Installing the ink cartridge 2. Open the ink cartridge package and remove the tab from the new ink cartridge.
  • Page 54: Changing Print Positions

    5. Rotate the printer carrier back and snap it in place. 6. Slide the printer carrier into the desired print position. See the section entitled “Changing print positions” later in this chapter. 7. Close the printer access cover and reinstall the output tray or if using the rear printer, reinstall the rear access printer door.
  • Page 55 NOTE: For the rear printer: The detent positions are located on the underside of the printer rail, therefore, they are not easily visible. 4. Close the front printer access cover and reinstall the output tray, or reinstall the rear printer access door. Moving the ink When using the front and rear printers, you can only print using one printer at a time.
  • Page 56: Installing/Replacing The Ink Blotter Strips

    6. Slide the printer carrier into the desired print position. See the section entitled “Changing print positions” earlier in this chapter. 7. Close the front printer access cover and reinstall the output tray or reinstall the rear access printer door. 8.
  • Page 57 5. Grasp the blotter strip(s) that needs to be replaced and carefully pull it off of the channel. Discard the soiled strip according to local regulations. 6. Remove the backing from a new blotter strip. 7. Align the blotter strip in the channel. NOTE: Improperly aligned blotter strips may cause document jams.
  • Page 58 Problem solving Use the list below as a guide to check possible solutions to problems you may encounter when using the printer. Problem Possible Solution Print quality is poor or inconsistent • Be sure the ink cartridge is not empty. •...
  • Page 59: Dual Controlled Stacking

    Overriding Controlled Dual Stacking ............5-7 Problem solving ..................5-7 This chapter provides information for using the optional Kodak Controlled Dual Stacking Accessory. To use the stacking option you must have purchased this accessory and the feature must be enabled by a qualified Service Representative.
  • Page 60: Stacking Locations

    Stacking locations The Controlled Dual Stacking Accessory is designed to replace the standard exit tray on the i5000 Series Scanners. The Controlled Dual Stacking Accessory has two stacking locations — Stack #1 and Stack #2. Stack #1 Stack #2 Stack #1: is located closest to the top of the document transport where the document exits the scanner.
  • Page 61: Length Protection Enabled For Portrait Scanning

    Documents that may not stack reliably in Stack #2 • Documents with folds perpendicular to the direction of the document transport • Documents in poor condition • Documents with lead edge curl or damage • Documents less than 8 inches and longer than 12 inches •...
  • Page 62: Tips For Reliable Stacking

    Refer to the following table for best stacking conditions: Stack #1 Maximum document stack capacity 1 inch (25 mm): Typically 200 documents, new condition, 20 lb. bond. Maximum document length: landscape (when scanning a 8.5 inches (215 mm): US lettersize variety of paper types and conditions) Maximum document length: portrait (when scanning only 11.7 inches (297 mm): A4 letter...
  • Page 63: Adjusting The Controlled Dual Stacking Accessory

    Adjusting the If the Controlled Dual Stacking Accessory is not installed, refer to the installation procedures that came with the accessory. Controlled Dual Stacking Accessory Adjusting the side guides The side guides improve stacking of documents. You may need to change the location of the side guides until you find the best stacking of your documents.
  • Page 64: Short Document Insert

    Short document insert The short document insert can be used when stacking checks or other short documents in Stack #1. To install the short document tray: 1. Remove the side guides from Stack #1. 2. Insert the short document insert. Refer to the illustration below for the correct orientation.
  • Page 65: Dual Stacking Toggle Patch

    Adjusting the end stop You can also adjust the end stop. It is recommended that the end stop be adjusted about 1.5 inches (38.1 mm) longer than the longest document that will be deposited into Stack #2. Use the thumbscrews on the bottom of Stack #1 to make adjustments.
  • Page 66 Patch reading Patch codes are patterns of bars that are printed on pages that, when scanned by a Kodak scanner, instruct the scanner or scanning application to trigger a feature of the scanner or scanning application. Document separation is a common use of patch pages.
  • Page 67 Document Locator Number (image address) on every page. Patch patterns must be on the front of the page. The Kodak i5000 Series Scanners read patch patterns differently depending on your scanner model and what features are enabled.
  • Page 68: Patch Reading

    Scanners Patch readers Because the Kodak i5850 Scanner has hardware patch readers, when the Indexing/Image Addressing feature is enabled, incrementing on the document index will be triggered by a 2, 3, or T patch being read on the front side of the page by any one of the four hardware patch readers.
  • Page 69: Patch Code Requirements

    The most important difference between the patch reading system of the i5000 Series Scanners and other Kodak Scanners is that only patches with bars that are in line with the lead edge of the document are recognized.
  • Page 70: Color Toggle Patch

    It is also possible to create a patch page that can be used on any Kodak Scanner with bar patterns that will be read consistently with camera patch reading or sensor patch reading. Color Toggle patch Sample PDF files of the patch patterns are available for download from the Kodak Alaris website: www.kodakalaris.com/go/docimaging.
  • Page 71: Patch Pattern Details

    Patch pattern details There are two patch classifications: • Document/Batch separation patches (sometimes referred to Image Address patches) — these patches are traditionally used for scanning many different documents at one time with patch pages as separators. These patches are Type 2 (Document Separation) Type 3 (Batch Separation) and Type T which can be used for either Document or Batch Separation).
  • Page 72 Horizontal Horizontal NOTE: Do not print the above patch patterns for use in a scanner. These example patterns are not correctly sized for production use. Printable PDF versions are available for download from the Kodak Alaris website. A-61670 August 2014...
  • Page 73: Patch Pattern Orientation

    While this worked well on Kodak i800/i1800 Series Scanners there is a potential problem when reading patch pages like this on the Kodak i5000 Series Scanners. If the page is skewed during scanning such that the right edge of the page passes over a camera first, then the patch page may be read as a Type T patch rather than a Type 3 patch.
  • Page 74 To prevent this potential issue you should construct your patch patterns such that only one bar pattern can be read even if the patch page is skewed. A-61670 August 2014...
  • Page 75: Bar Pattern Details

    Bar pattern details A patch is a pattern of parallel, alternating black bars and spaces that is printed on a document. In order to prevent other document data from being detected as a patch, the scanner will only recognize a correctly formed bar pattern as a patch.
  • Page 76 Patch Codes Patch code specifications Zone Inches Millimeters High High Patch 1 Patch 1 Range Range Range Range 0.19 0.21 4.83 5.33 0.27 0.29 6.86 7.37 0.47 0.49 11.94 12.45 0.55 0.57 13.97 14.48 0.63 0.65 16.00 16.51 0.71 0.73 18.03 18.54 0.79...
  • Page 77: Patch Positioning

    Patch positioning Horizontal and vertical placement of the patch code is critical for reliable patch reading. If the patch code is placed improperly on the document, the scanner may fail to read the patch. Vertical patches should be placed such that there is at least 0.5 inches (12.7 mm) of white space between the lead edge of the page (the edge that goes into the scanner first) and the start of the printed bar patterns.
  • Page 78 Supplies and consumables ..............7-16 This chapter describes the required cleaning and maintenance procedures for the Kodak i5000 Series Scanners. The frequency of these procedures will vary with different scanning environments, paper types and image processing requirements. High volumes of scanning will demand more frequent cleaning of the scanner and more frequent replacement of consumables.
  • Page 79: Cleaning Frequency Chart

    Use only these cleaning tools and materials when performing routine maintenance on your scanner. Use of any other cleaning materials could materials damage your scanner. • Kodak Digital Science Transport Cleaning Sheets • Kodak Digital Science Roller Cleaning Pads • Staticide wipes for Kodak Scanners •...
  • Page 80: Cleaning Procedures

    Cleaning procedures Cleaning your scanner and performing preventative maintenance on a regular basis is required to ensure the best possible image quality. Some document types generate more paper dust and debris and may require more frequent cleaning. Before cleaning your scanner or replacing consumables, review the following information: •...
  • Page 81: Vacuuming The Output Tray And Input Elevator

    Vacuuming the output tray 1. Power down the scanner. and input elevator 2. Remove the output tray. 3. Thoroughly vacuum the output tray area and the input elevator area. Cleaning the rollers Cleaning the rollers includes all of the rollers in the transport area, the separation roller tires and the feed module tires.
  • Page 82: Cleaning The Separation Roller Tires

    Cleaning the separation 4. Pull the separation roller cover forward and remove the separation roller. roller tires NOTE: The separation roller cover is spring-loaded. Hold the separation roller cover back until you remove the separation roller, then gently lower the separation roller cover back in place. 5.
  • Page 83: Cleaning The Feed Module Tires

    Cleaning the feed module 8. Clean the feed module tires by manually rotating and wiping the feed tires module tires with a roller cleaning pad. For best results wipe parallel to the ribs in order to remove any residue between the ribs. You do not need to remove the feed module to clean the tires.
  • Page 84: Cleaning The Imaging Guides

    Cleaning the imaging 12. Wipe the upper and lower imaging guides with a Staticide wipe. guides 13. Wipe the upper and lower imaging guides again with an almost-dry Staticide wipe to remove any streaks. 14. Close the scanner cover. 15. When finished with all cleaning procedures, turn on the scanner. Running a transport The transport should be cleaned with a transport cleaning sheet fed several cleaning sheet...
  • Page 85: Replacement Procedures

    • Feed module tires and separation roller tires, including the Kodak Ultra-lightweight Feed Module — tire life will vary depending upon paper types, environment and cleanliness. Nominal tire life is approximately 500,000 documents;...
  • Page 86 NOTE: If you do not want to remove the output tray, you can lift the front of the output tray, then lift the printer access cover and position the printer access cover behind the height adjustment tab. 3. Turn the feed module release knob to the Unlock symbol and release the feed module.
  • Page 87 7. Remove each tire by sliding the tire off the core assembly. Core assembly 8. Install each new tire by gently pulling it over the core assembly. The tires do not need to be installed in any specific orientation. IMPORTANT:Do not overstretch the tire; it may tear. 9.
  • Page 88 11. Insert the pin on the left side of the feed module with the rod (1); align the upper tab with the slot (2); align the pin on the right side of the feed module with the rod (3) and turn the green feed module release knob so that it points to the Locked symbol on the left (4) to re-engage the feed module.
  • Page 89: Replacing The Separation Roller Or Separation Roller Tires

    Replacing the separation 1. Open the scanner cover. roller or separation roller 2. Pull the separation roller cover forward and remove the separation roller. tires NOTE: The separation roller cover is spring-loaded. Hold the separation roller cover back until you remove the separation roller, then gently lower the separation roller cover back in place.
  • Page 90: Replacing The Pre-Separation Pad

    To replace the tires: 5. Replace each tire by sliding the tire off the core. 6. Install each new tire by gently pulling it over the core. IMPORTANT:Do not overstretch the tire; it may tear. 7. Reinstall the separation roller. Be sure to line up the slots on the separation roller with the holders.
  • Page 91: Replacing The Imaging Guides

    Replacing the imaging The imaging guides should be replaced when they are heavily scratched and guides defects show in the image. NOTE: Handle the imaging guides carefully so as to not put fingerprints on the guides. 1. Open the scanner cover. 2.
  • Page 92: Replacing The Flippable White Background Strip(S)

    Replacing the flippable In the rare case that you may need to replace the flippable white background white background strip(s) strip(s), follow the procedures below. 1. Turn off the scanner. 2. Open the scanner cover. 3. Using your fingers or the supplied screwdriver, loosen the two screws on each end of the upper background strip and remove it from its position.
  • Page 93: Supplies And Consumables

    Kodak Flippable White Background (without Enhanced Printer) 808 8239 Kodak Flippable White Background (with Enhanced Printer) 800 0853 i5850 Scanner - Kodak Flippable White Background (without 166 7641 Enhanced Printer) i5850 Scanner - Kodak Flippable White Background (with 161 2605...
  • Page 94: Troubleshooting

    Upgrading software ..................8-3 Contacting Service ..................8-3 Problem solving Use the chart below as a guide to check possible solutions to problems you may encounter when using the Kodak i5000 Series Scanner. Problem Possible Solution Documents are jamming or multiple...
  • Page 95 Problem Possible Solution Image quality is poor or has degraded Make sure that the scanner and imaging guides are clean. Refer to Chapter 7, Maintenance. “False” paper jams or multifeeds • Make sure that the transport area is clean. are occurring •...
  • Page 96: Contacting Service

    Steady yellow: the scanner is in Standby mode. Upgrading software Kodak Alaris updates drivers and firmware to correct issues and add new features. If you encounter errors, verify that you are running the latest scanner software version before you call Technical Support. Go to: www.kodakalaris.com/go/disupport, access i5000 Software and Drivers and...
  • Page 97: Appendix A Specifications

    Appendix A Specifications Scanner Type/Speed • i5200/i5200V Scanner: desktop duplex color scanner that scans up to 140 pages per minute (200/300 dpi, black and white/color/grayscale, landscape orientation), Normal Document Handling A4 size documents. • i5600/i5600V Scanner: desktop duplex color scanner that scans up to 170 pages per minute (200/300 dpi, black and white/color/grayscale, landscape orientation), Normal Document Handling A4 size documents.
  • Page 98: System Requirements

    1/N/PE ~ 100 -240 VAC 2.8 - 1.5A 50/60 Hz i5800/i5850: 1/N/PE ~ 100 -240 VAC 3.3 - 1.5A 50/60 Hz System requirements Following is the recommended system configuration to run Kodak i5000 Series Scanners. For i5200/i5600/i5800/i5850 Scanners • PC: Intel® Core™ 2 Duo 3GHz, 4GB RAM, USB 2.0 or higher For i5200V/i5600VScanners •...
  • Page 99: Limited Warranty For Kodak Scanners

    (including breakage of a connector, cover, glass, pins, or seal); (c) from service, modification or repair not performed by Kodak or a service provider authorized by Kodak or by tampering, use of counterfeit or other non-Kodak components, assemblies, accessories, or modules;...
  • Page 100: How To Obtain Limited Warranty Service

    (800) 822-1414. Kodak also provides a variety of service programs that may be purchased to assist with the use and care of the Kodak Scanner. Kodak is committed to providing its customers with quality, performance, reliability and service under the Limited Warranty.
  • Page 101: Depot Service

    Scanners must obtain a Return Material Authorization number (“RMA”) by calling (800) 822-1414, and within ten (10) business days from the date of issuance of the RMA must return the Kodak Scanner to the address designated in the RMA at the end user’s own expense and risk.
  • Page 102 Contacting Kodak For Information on Kodak Scanners: Website: www.kodakalaris.com/go/docimaging For U.S. Service, Repair and Technical Assistance by Telephone: Telephone technical support is available Monday-Friday between the hours of 8 a.m. to 5 p.m. (customer local time) excluding Kodak holidays. Phone: (800) 822-1414 For Technical Documentation, Service Program Information and FAQ’s available 24 hours a day:...

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