Troubleshooting - JVC GY-HC500E Instructions Manual

Troubleshooting

Symptom
Power does not turn on.
Unable to start recording.
Camera image is not output on
the LCD monitor and
viewfinder screen.
Playback does not start after
selecting a clip thumbnail and
pressing the Set button (R).
Images on the LCD monitor
and viewfinder screen appear
dark or blurred.
The [CH1/CH2] recording level
adjustment knob does not
work.
Microphone audio cannot be
heard through the headphone.
SD card cannot be initialized
(formatted).
Battery alarm appears even
after loading a charged
battery.
254
Troubleshooting
Is the AC adapter properly connected?
0
Is the battery charged?
0
Is the power turned on immediately after it is turned off?
0
Make sure to wait for an interval of at least 5 seconds before turning
on the power again.
Is the record trigger button/lock switch on the handle turned on?
0
Is the write-protect switch of the SD card turned on?
0
Make sure that the write-protect switch is turned off.
(A P49 [Write-Protect Switch on the SD Card] )
Is the camera recorder set to the Camera mode?
0
Use the [MODE] selection button to switch to the Camera mode.
(A P24 [Operation Modes] )
Is the SD card inserted compatible with the recording format?
0
(A P57 [Selecting a Video Format] )
(A P161 [ 4GB File Spanning(SDXC) ] )
Is the camera recorder set to the Camera mode?
0
Use the [MODE] selection button to switch to the Camera mode.
(A P24 [Operation Modes] )
The LCD monitor and viewfinder screens cannot be displayed at the
0
same time.
To display the viewfinder screen, close the LCD monitor or press and
hold the [DISPLAY] button.
Is the selected clip a playable clip?
0
Playback is not possible if the clip has a different video format setting.
Readjust the brightness of the LCD monitor and viewfinder.
0
Is the [ND FILTER] switch set to "1/64"?
0
Is the iris closed?
0
Is the shutter speed setting too high?
0
Is the peaking level too low?
0
Use the [PEAKING +/-] button to adjust the contour for the LCD
monitor and the viewfinder screen.
(A P43 [Adjusting the LCD Monitor] )
(A P44 [Adjusting the Viewfinder] )
Is the [CH1/CH2 AUTO/MANUAL] switch set to "AUTO"?
0
Is the [FULL AUTO] switch set to "ON"?
0
Is the [FULL AUTO] switch set to "ON", and [A/V Set] B [Audio Set] B
[FULL AUTO] set to "Auto"?
(A P137 [ Audio On FULL AUTO ] )
Is the audio setting configured to "IFB/RET Only"?
0
Set [A/V Set] B [Audio Set] B [IFB/RET Monitor] B [CH1]/[CH2] to
"Off".
(A P137 [ IFB/RET Monitor... ] )
Is the write-protect switch of the SD card turned on?
0
Make sure that the write-protect switch is turned off.
(A P49 [Write-Protect Switch on the SD Card] )
Is the battery too old?
0
Action