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Normal front panel operation
Figure 54. Troubleshooting flow chart
Table 6 lists ERPs reported on the touch screen of the library. This list includes only
those procedures that can be safely performed by a user. For a list of FSCs and
their related ERPs, see Table 7 on page 49.
Table 6. Error recovery procedures
ERP code
48
4560SLX Tape Library: User's Guide
TROUBLESHOOTING
AND ERROR RECOVERY
ERROR, FAULT,
MALFUNCTION
Determine Suspected
Error Type
PLATFORM
No FSC displayed.
Cycle the power
to the library
Retry
Check configuration
(see Chapter 3)
Call Technical Support
CARTRIDGE ERROR
FSC might be displayed
Cartridge will not eject
Normal operation impossible
Procedure/Description
C
Cycle power to the library using the power option on the touch screen.
Wait 30 seconds to power on again.
D
Turn off power to the library and inspect connectors and cables.
F
Invalid operation. Select parameters correctly and try again.
G
Call IBM technical support.
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GENERAL DRIVE
FSC and ERP displayed
on touch screen
Follow the ERP on
touch screen
Find FSC in Table 7
Follow the ERP in Table 6
Call Technical Support
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