Points To Check For The Ua-100 Driver - Roland Audio Canvas UA-100 User Manual

Audio & midi processing unit
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Points to Check for the UA-100 Driver

Search for Unknown Device Is Not Performed
Automatically.
Search for Unknown Device Ends Before
Completion.
Is the USB Cable Connected Correctly?
Make sure that the UA-100 and your computer are connected correctly via the USB
cable.
Is the Power of the UA-100 Turned On?
Make sure that the power indicator of the UA-100 is lit. If it is not lit, press the power
switch to turn on the power.
Is the USB Enabled for Use on Your Computer?
Refer to the owner's manual for your computer, and make sure that the USB is enabled
for use.
Are "Other devices" Displayed in the List of Devices?
Use the following procedure to delete Unsupported Devices, Unknown Devices and
USB Composite Devices from Other devices, and then restart your computer.
1.
In the Windows Control Panel, double-click System. The System Properties
dialog box will appear.
2.
Click the Device Manager tab.
3.
Double-click Other devices to display the list of devices.
4.
If there are Unknown Device in the list, selected them and click [Remove].
5.
Confirm Device Removal dialog box, click [OK].
6.
Make sure that Other Device and Unknown Device are not displayed in the list,
and click [Close] to close the dialog box.
Unknown Device Search Dialog Box Appears
Even Though.
If your computer or your USB hub has two or more USB connectors, connecting the
UA-100 to a USB connector to which a UA-100 has never been connected may cause the
Unknown device dialog box to appear, even if the UA-100 driver has already been
installed in the computer. This dialog box will automatically close after the UA-100
driver has been loaded, and subsequent operation will be normal. This is not a
malfunction.
Troubleshooting
105

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