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AC2000 802.11ac Wireless Access Point/Router WAC124
To check the Internet WAN IP address:
1. Open a web browser from a computer or mobile device that is connected to the
access point/router network.
2. Enter http://www.routerlogin.net in the address field.
If you are not connected to the access point/router network but to the same network
as the access point/router, enter the IP address that is assigned to the access
point/router. If you do not know the IP address, see Find the IP address of the access
point/router on page 29.
The NETGEAR Business page displays. You are prompted to sign in with your
NETGEAR account.
If the access point/router is not connected to the Internet, you are prompted to sign
in with the local login credentials (see Log in to the access point/router when it is
not connected to the Internet on page 27).
3. Click the Login button.
The NETGEAR Account Login page displays.
4. Enter your registered email address and password and click the Login button.
The BASIC Home page displays.
5. Select ADVANCED.
The ADVANCED Home page displays.
6. In the Internet Port pane, click the Connection Status button.
The Connection Status pop-up window opens.
Note: The information that displays depends on the type of Internet connection. If
the Internet connection is PPPoE, PPTP, or L2TP, other information might display
than if the Internet connection is an IP address that the ISP assigns dynamically (the
most common situation).
7. Check to see that a valid IP address is shown in the IP address field.
If 0.0.0.0 is shown, the access point/router did not obtain an IP address from your
ISP.
If the access point/router cannot obtain an IP address from the ISP, you might need to
force your modem to recognize the access point/router by restarting your network. For
more information, see Router mode: Sequence to restart your access point/router
network on page 247.
Diagnostics and
Troubleshooting
255
User Manual
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