Paper Feed Problems - Konica Minolta bizhub 3622 User Manual

Troubleshooting
Action
Step 3
Check if the internal option is properly installed in the controller
board.
a
Turn off the printer, and then unplug the power cord from the
electrical outlet.
b
Make sure that the internal option is installed in the appropriate
connector in the controller board.
c
Connect the power cord to the electrical outlet, and then turn
on the printer.
CAUTION—POTENTIAL INJURY: To avoid the risk of fire
or electrical shock, connect the power cord to an
appropriately rated and properly grounded electrical outlet
that is near the product and easily accessible.
Does the internal option operate correctly?
Step 4
a
Check if the internal option is available in the print driver.
Note: If necessary, manually add the internal option in the
print driver to make it available for print jobs. For more
information, see
on page 189.
b
Resend the print job.
Does the internal option operate correctly?

Paper feed problems

Envelope seals when printing
Action
1
Use envelopes that have been stored in a dry environment.
Note: Printing on envelopes with high moisture content can seal the
flaps.
2
Resend the print job.
Does the envelope seal when printing?
"Adding available options in the print driver"
Yes No
The problem is Go to step 4.
solved.
The problem is Contact
solved. support.
Yes
Contact
customer
support.
143
customer
No
The problem is
solved.