Troubleshooting
Action
Step 6
Check if the web proxy servers are disabled.
Are the web proxy servers disabled?
Step 7
Access the Embedded Web Server.
Did the Embedded Web Server open?
Checking the printer connectivity
1
From the control panel, navigate to:
> Reports >
2
Select Network Setup Page, and then press
3
Check the first section of the network setup page, and confirm that the status is connected.
If the status is not connected, then the LAN drop may be inactive, or the network cable may be unplugged
or malfunctioning. Contact your administrator for assistance.
Paper feed problems
Envelope seals when printing
Action
1
Use envelopes that have been stored in a dry environment.
Note: Printing on envelopes with high moisture content can seal the
flaps.
2
Resend the print job.
Does the envelope seal when printing?
> Network >
Yes
Go to step 7.
The problem is
solved.
.
No
Contact your
administrator.
Contact
customer
support.
Yes
No
Contact
The problem is
customer
solved.
support.
82