Paper Feed Problems - Konica Minolta bizhub 4702P User Manual

Troubleshooting

Paper feed problems

Envelope seals when printing
Action
1
Use envelopes that have been stored in a dry environment.
Note: Printing on envelopes with high moisture content can seal the
flaps.
2
Resend the print job.
Does the envelope seal when printing?
Collated printing does not work
Action
Step 1
a
From the home screen, touch Settings > Print > Layout >
Collate.
b
Set Collate to On.
c
Print the document.
Are the pages collated correctly?
Step 2
a
From the document that you are trying to print, open the Print
dialog, and then select Collate.
b
Print the document.
Are the pages collated correctly?
Step 3
a
Reduce the number of pages to print.
b
Print the document.
Are the pages collated correctly?
Tray linking does not work
Action
Step 1
a
Check if the trays have the same paper size and type.
b
Check if the paper guides are positioned correctly.
c
Print the document.
Do the trays link correctly?
Yes
Contact
customer
support.
Yes No
The problem is Go to step 2.
solved.
The problem is Go to step 3.
solved.
The problem is Contact
solved. support.
Yes No
The problem is Go to step 2.
solved.
167
No
The problem is
solved.
customer