Printer Driver Cannot Be Installed - Ricoh GelSprinter GX e5550n User Manual

Quick Install for Network
The CD-ROM may not be inserted properly.
The power cord or Ethernet cable may not be
properly connected.
The operating system is incompatible.
There is insufficient hard disk space.
Other applications are not closed.
The printer's IP address has not been specified.
The computer and printer are not on the same
network segment.
A newer version of SmartDeviceMonitor for
Client is already installed.

Printer Driver Cannot Be Installed

This section explains how to troubleshoot printer driver installation problems.
Devices], select the printer, and then open its
properties dialog box. On the [General] tab, click
[Reinstall Driver] to reinstall the software.
Check that the CD-ROM is inserted properly.
Check also that it is not damaged and the CD-ROM
drive is working properly.
Check that the power cord and Ethernet cable are
properly connected and not damaged.
Check that the computer's operating system is fully
compatible with this printer. See p.35 "Checking
the Computer and Installation Area".
When installing software, quit all other
applications. Installation may be disrupted if other
applications are open. Also, quit any anti-virus
applications that are running.
If the printer cannot be found and only "Printer Port"
appears in the printer selection dialog box, either
the printer's IP address has not been specified or
the computer and printer are not on the same
network segment. Before installing the software,
check the printer's IP address and the network
topology. Otherwise, select "Printer Port" in the
dialog box, and then install the printer driver. If you
do this, SmartDeviceMonitor for Client will not be
simultaneously installed, so install it afterwards,
and then configure the port.
If the version of SmartDeviceMonitor for Client
already installed in the computer is newer than that
on the CD-ROM, you cannot use "Quick Install" to
install the printer driver. Install the printer driver,
and then create the port.
Software Cannot Be Installed
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