Paper Misfeeding - Ricoh Pro C651EX Troubleshooting Manual

4.7 Paper Misfeeding

Have you ruffled the paper properly?
Not ruffling the paper properly may cause paper misfeeding.
Remove the paper, ruffle it, and reload it.
When you close the paper tray, the side fences may become misaligned due to
the weight of the paper. To prevent this, close the paper tray slowly.
For details about ruffling paper, see "Fanning the Paper", About This Machine.
The side fences in the paper tray are too close together.
If the distance between the side fences is less than the paper width, it may
interfere with paper transfer and so cause paper misfeeds.
Adjust the paper guides to match the paper width.
For details about loading paper, see "Loading Paper", About This Machine.
Special or coated paper is used.
• Is the airflow powerful enough?
The factory-set airflow of the wide LCT may not be strong enough to separate
the sheets. Increase the airflow.
<If custom paper is used>
1. In [Advanced Settings] for the custom paper in use, increase the value in
[02: Adjust Wide LCT Fan Level].
<If custom paper is not used>
1. In the [Adjustment Settings for Skilled Operators] menu, increase the
value in [0113: Adjust Wide LCT Fan Level].
• Is the tab sheet holder attached?
By attaching the tab sheet holder, you can prevent air from escaping at the
trailing edge of the paper and so improve separation.
For details about attaching the tab sheet holder, see p.111 "Attaching the Tab
Sheet Holder".
• Is the paper feed roller covered with paper dust?
Paper dust or the surface of coated paper may reduce the traction of the paper
feed roller and cause paper misfeeding due to paper slippage or insufficient
separation.
By cleaning the paper feed roller, the frictional force can be restored so that
double feeding will not occur.
For details about cleaning the paper feed roller of the wide LCT (Trays 3-5),
see p.114 "Cleaning the Paper Feed Path in the Wide LCT (Trays 3-5)".
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