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Cartridge Log Print
NOTE:
How to output a cartridge log print
• For users (simplified): Service mode > CRGMNG GR. > PRINT (USER)
• For service technicians (detailed): Service mode > CRGMNG GR. > PRINT (SERVICE)
Do not provide users with the cartridge log print for service technicians because it contains detailed information that are not
disclosed to end users.
- Replacement logs
The record of replacement and usage of cartridges will be printed. Just after the cartridge has been replaced with a genuine
cartridge or when a non-genuine cartridge is used, accurate information cannot be obtained and a random or approximate value
may be printed. The remaining lives of some of the parts are not supported depending on the model.
Item
(1) CRG S/N
(2) Type
(3) Capacity
(4) Date and time first used
(S1) Page count *1
(5) Level
(S2) Toner *1
(S3) Drum *1
(S4) Developing *1
(6) Date and time last used
(S5) Page count *1
(7) Level
(S6) Toner *1
(S7) Drum *1
(S8) Developing *1
*1: S1 to S8 are printed only on prints for service technicians.
- Number of detections of non-genuine cartridge / Page count of non-genuine cartridge
When a non-genuine cartridge is installed, it is classified as a cartridge type C2 to C8 according to the reason for judging it non-
genuine, and the number of detections of each type and the number of pages printed with the cartridge installed are recorded.
Reason for judg-
ing it non-genu-
Print for
ine
users *1
OEM
C3
Communication er-
C2
ror
Refill
C3
Copied memory
C3
Authentication failed C2
*1: Only C2 and C3 are displayed. The total count of the values of the reasons for judging the cartridge non-genuine is displayed.
Serial number of the cartridge
Cartridge type (C0: Unknown, C1: Genuine, C2 to C8: Non-genuine)
Cartridge capacity (Display according to the amount of toner filled)
Date and time first used
Cartridge page count at first usage
Cartridge remaining life at first usage (New: 100 %)
Toner level at first usage (New: 100%, Indefinite: -%)
Drum remaining life at first usage (New: 100%, Indefinite: -%)
Developing Assembly remaining life at first usage (New: 100%, Indefinite: -%)
Date and time last used
Cartridge page count at last usage
Cartridge remaining life at last usage (New: 100 %)
Toner level at last usage (New: 100%, Indefinite: -%)
Drum remaining life at last usage (New: 100%, Indefinite: -%)
Developing Assembly remaining life at last usage (New: 100%, Indefinite: -%)
Cartridge type
Print for
service
technicians
C5
The number of detections of an OEM cartridge, and the number of pages printed
C4
The number of detections of a cartridge without memory and the number of pages
printed
C6
The number of detections of a cartridge prepared by refilling toner into a genuine
cartridge, and the number of pages printed
C7
The number of detections of a cartridge prepared by refilling toner into a genuine
cartridge and copying the contents of a normal memory, and the number of pages
printed
C8
The number of detections of a cartridge that cannot be authenticated, and the
number of pages printed
Description
Description
186
7. Troubleshooting
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Table of Contents
Troubleshooting
