Canon imageCLASS LBP325dn Service Manual
Canon imageCLASS LBP325dn Service Manual

Canon imageCLASS LBP325dn Service Manual

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SERVICE
MANUAL
COPYRIGHT
2021 CANON INC.
©
imageCLASS
LBP325dn
Canon
February 23, 2021
Rev. 5
CANON imageCLASS LBP325dn Rev. 5 PRINTED IN U.S.A.

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Table of Contents

Troubleshooting

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Summary of Contents for Canon imageCLASS LBP325dn

  • Page 1 LBP325dn SERVICE MANUAL Canon February 23, 2021 Rev. 5 COPYRIGHT 2021 CANON INC. CANON imageCLASS LBP325dn Rev. 5 PRINTED IN U.S.A. ©...
  • Page 2 When changes occur in applicable products or in the contents of this manual, Canon will release technical information as the need arises. In the event of major changes in the contents of this manual over a long or short period, Canon will issue a new edition of this manual.
  • Page 3 Important Notices Copyright The copyright of this document belongs to Canon Inc. This document may not be copied, reproduced or translated into another language, in whole or in part, without the prior consent of Canon Inc. Copyright CANON INC. 2019 Caution Use of this manual should be strictly supervised to avoid disclosure of confidential information.
  • Page 4 Important Notices Symbols Explanation Symbols Explanation Cleaning is needed. Measurement is needed. The following rules apply throughout this Service Manual: 1. Each chapter contains sections explaining the purpose of specific functions and the relationship between electrical and mechanical systems with reference to the timing of operation. In the diagrams, represents the path of mechanical drive;...
  • Page 5: Table Of Contents

    Contents Contents Safety Precautions....................1 Laser..............................2 Laser Safety............................2 How to Handle the Laser Scanner Unit....................2 Power Supply / Lithium Battery......................3 Power Supply............................3 Notes When Handling a Lithium Battery....................3 Toner Safety............................3 About Toner............................3 Handling Adhered Toner........................3 Notes on works............................4 Points to Note Before Servicing......................4 Points to Note at Cleaning........................
  • Page 6 Contents Energy Saving Function........................24 Laser Exposure System........................25 Overview............................25 Failure Detection..........................25 Image Formation System........................27 Image Formation Process........................27 Cartridge............................30 Fixing System............................33 Overview/Configuration........................33 Fixing Temperature Control......................... 33 Protective Functions..........................34 Pickup Feed System......................... 36 Overview............................36 Parts Configuration..........................37 Drive Configuration..........................38 Layout of Sensors..........................
  • Page 7 Contents 4. Periodical Service..................117 Periodically Replaced Parts......................118 Consumable Parts...........................119 Periodical Service..........................120 5. Parts Replacement and Cleaning............... 121 Parts List............................122 Major Units............................122 Electrical Components List.........................122 Removing from the connection equipment..................125 Disengaging the Paper Feeder......................125 External Cover System........................127 Removing the Rear Cover Unit......................127 Removing the Cartridge........................
  • Page 8 Contents After Replacing the Main Controller PCB.....................178 7. Troubleshooting...................179 Test Print............................180 Overview............................180 How to view the Test Print D1......................184 Device Log List..........................185 Cartridge Log Print.......................... 186 Troubleshooting..........................188 Remedy for Image Failure........................188 Image Failures Occur at Regular Intervals...................188 Checking the Amount of Fixing Nip.....................188 Obtaining Debug Log........................
  • Page 9 Contents E246-0005--: System error.........................199 E247-0001--: System error.........................199 E247-0002--: System error.........................199 E247-0003--: System error.........................200 E247-0004--: System error.........................200 E350-1001--: System error.........................200 E350-1002--: System error.........................200 E350-1003--: System error.........................200 E350-3000--: System error.........................200 E354-0001--: System error.........................200 E354-0002--: System error.........................200 E355-0001--: System error.........................200 E355-0003--: System error.........................200 E602-0001--: Insufficient SD Card capacity..................
  • Page 10 Contents E805-0001--: Main Fan failure......................204 E805-0002--: Sub Fan failure......................204 E808-0001--: Low-voltage power supply failure................... 204 E840-0000--: Fixing disengagement error................... 204 Jam code............................205 Jam Occurring Area and Detection Sensor for Jam Message on the Control Panel When Jam Code Cannot be Confirmed........................
  • Page 11: Safety Precautions

    Safety Precautions Laser............. 2 Power Supply / Lithium Battery..... 3 Toner Safety..........3 Notes on works........4...
  • Page 12: Laser

    Safety Precautions Laser Laser Safety Since radiation emitted inside this machine is completely confined with protective housings and external covers, the laser beam cannot escape from the machine during any phase of normal use by users. Therefore, this machine is classified as a Class 1 laser product under the international standard IEC60825-1 that is regarded as safe during normal use.
  • Page 13: Power Supply / Lithium Battery

    Safety Precautions Power Supply / Lithium Battery Power Supply • As a general rule, do not use extension cords. If an extension cord must be used, however, use one for local rated voltage and over, untie the cord binding, and insert the power plug completely into the extension cord outlet to ensure a firm connection between the power cord and the extension cord.
  • Page 14: Notes On Works

    Safety Precautions Notes on works Points to Note Before Servicing • At servicing, be sure to turn OFF the power source according to the specified steps and disconnect the power plug. • Be sure to disconnect the power plug on a regular basis and remove dust and dirt accumulated around the outlet with dry cloth.
  • Page 15: Product Overview

    Product Overview Product Lineup........6 Features..........7 Specifications........8 Parts Name......... 11...
  • Page 16: Product Lineup

    1. Product Overview Product Lineup Host machine Function LBP325dn LBP325x LBP324x LBP323x Copy Copy Remote UI 2-Sided Print- Control Panel 5-line LCD UI 5-line LCD UI 5-line LCD UI 5-line LCD UI MEAP Wired LAN Wireless LAN Function LBP325dn LBP325x LBP324x LBP323x UFR II...
  • Page 17: Features

    1. Product Overview Features This product is a compact A4/LTR B&W laser beam printer supporting multi decks, high capacity pickup, and large capacity cartridge. • High-speed printer This machine is a printer in the high-speed range that realizes a print speed of 43 ppm (A4)/45 ppm (LTR) in 1-sided printing. •...
  • Page 18: Specifications

    1. Product Overview Specifications Product Specifications Item Specification/Function Host machine installation Desktop Photosensitive medium OPC Drum (24mm dia.) Exposure method Laser beam Charging method Roller charging Developing method Toner projection development Transfer system Roller transfer Separation method Curvature separation Pickup method Cassette: Separation Roller Multi-purpose Tray: Pad separation method Fixing method...
  • Page 19: Paper Type

    1. Product Overview Item Specification/Function Power consumption Maximum: 120 V: 1370 W or less 230 V: 1380 W or less At operation: 120 V: Approx. 630 W 230 V: Approx. 600 W At standby: 120 V: Approx. 9.7 W 230 V: Approx. 10.1 W During sleep mode: Approx.1.9 W (USB connection) Approx.
  • Page 20 1. Product Overview Paper size: Cassette Multi-Purpose Tray 210.0 mm x 297.0 mm 182.0 mm x 257.0 mm 148.0 mm x 210.0 mm 105.0 mm x 148.0 mm 215.9 mm x 355.6 mm 215.9 mm x 279.4 mm STMT 139.7 mm x 215.9 mm EXEC 184.2 mm x 266.7 mm FLSC...
  • Page 21: Parts Name

    1. Product Overview Parts Name Front side of the machine [11] [12] [10] Name Name Output Tray Power Switch Front Cover Open Button Paper Stopper Ventilation opening Front Cover Handle for carrying Pickup Cassette Multi-purpose Tray USB Port (for USB flash drive) Control Panel Right Cover...
  • Page 22: Rear Side Of The Host Machine

    1. Product Overview Rear Side of the Host Machine [10] Name Name Rear Cover USB Port (for USB appliances) Rating name plate label USB Port (for PC connection) Ventilation opening ACT Lamp Power Socket LNK Lamp SD Card Slot Cover LAN Port...
  • Page 23: Inside Of The Host Machine

    1. Product Overview Inside of the Host Machine Name Name Transport Guide (Rear) Duplex Transport Guide Transport Guide (Front) Cross Section View [2] [3] [4] [5] [10] [11] [12] [21] [20] [19] [18] [17] [16] [15] [14] [13]...
  • Page 24: Control Panel

    1. Product Overview Name Name Fixing Delivery Roller [12] Vertical Path Roller Duplex Flapper [13] Cassette Feed Roller Delivery Roller [14] Cassette Separation Roller Fixing Film [15] Cassette Pickup Roller Fixing Assembly [16] Duplex Re-pickup Roller Photosensitive Drum [17] Registration Roller Laser Scanner Assembly [18] Cassette...
  • Page 25: Technical Explanation (Device)

    Technical Explanation (Device) Basic Configuration......16 Controller System........17 Laser Exposure System...... 25 Image Formation System....27 Fixing System........33 Pickup Feed System......36...
  • Page 26: Basic Configuration

    2. Technical Explanation (Device) Basic Configuration Functional Configuration Description This machine is roughly composed of the following five blocks. • Laser Exposure System • Controller System • Image Formation System • Pickup / Feed System • Fixing System Delivery assembly Main controller Manual feed...
  • Page 27: Controller System

    2. Technical Explanation (Device) Controller System Configuration/Function This product is mainly controlled by the main and DC controllers. Parts name Function Main Controller PCB Provides controls on the system, image processing and network and maintain various setting values. DC Controller PCB Provides controls on printer, laser, high-voltage , I/O, etc.
  • Page 28: Main Controller Pcb

    2. Technical Explanation (Device) Main Controller PCB J1120 J1016 J1128 J1004 J110 J807 J808 J200 J201 J106 J2802 J1400 Roles and Specifications J1120 Control Panel PCB J1016 SOFT-ID PCB J1128 Memory PCB J1004 USB (Front) J110 SD Card Slot J200 USB TypeA USB TypeA J106...
  • Page 29: Dc Controller Pcb

    2. Technical Explanation (Device) DC Controller PCB J159 J161 J162 J133 J146 J152 J141 J163 J171 J143 J151 J111 J153 J131 J154 J132 J157 J158 J135 J147 J156 J144 Roles and Specifications J111 Not used J131 Low Voltage Power Supply PCB, Main Controller PCB J132 Fixing Power Supply PCB J133...
  • Page 30: Fan Control

    2. Technical Explanation (Device) Name Drive parts Main Motor Photosensitive Drum, Primary Charging Roller, Transfer Roller, Pressure Roller, Fixing Delivery Roller, Delivery Roller, Duplex Feed Roller, Rollers in the Paper Feeder Pickup Motor Multi-purpose Tray Pickup Roller, Cassette Pickup Roller, Cassette Feed Roller, Registration Roller, Vertical Path Roller Scanner Motor Scanner Mirror...
  • Page 31: Door Open Detection

    2. Technical Explanation (Device) Door Open Detection Overview This machine uses the 24V Interlock Switch (SW2) and Rear Cover Switch (SW5) to detect whether the door is opened or closed. When door open is detected by these switches, the DC Controller stops drive of the motors and the solenoids. Symbol Name Role...
  • Page 32: Protection Function

    2. Technical Explanation (Device) AC input Fixing Power Supply Fuse FU101 Fuser Control Fixing Circuit Assembly DC Controller Fuse FU102 FREQSNS Frequency Detection Circuit Power Switch PWRSW +5VC +3.3VB +3.3VH Rectifying Circuit +3.3VA +5VA +5VA +3.3V Generation Generation Circuit Circuit +24VA +24VD +24V...
  • Page 33: Quick Startup

    2. Technical Explanation (Device) Quick Startup Setting quick startup reduces the time from when the Power Switch is pressed until screen operation becomes possible. When the quick startup is set, pressing the Power Switch to turn off the power enables quick startup the next time the power is turned on (quick off).
  • Page 34: Energy Saving Function

    2. Technical Explanation (Device) Energy Saving Function ■ Overview This machine is equipped with a power-saving function. The following shows energy saving status and condition of transition. Status Description Condition of Transition Panel sleep Panel Off When [Energy Saver] key is pressed Engine sleep The panel and engine are turned OFF.
  • Page 35: Laser Exposure System

    2. Technical Explanation (Device) Laser Exposure System Overview The Laser Scanner system forms a latent image on the Photosensitive Drum according to the video signal sent from the Main Controller. The Laser Scanner Unit consists of the Laser Unit and the Scanner Motor Unit, and is controlled by the signal input from the DC Controller.
  • Page 36 2. Technical Explanation (Device) • E110-0000 : Error in the initial operation of the Scanner Motor • E110-0001 : Error in rotation of the Scanner Motor...
  • Page 37: Image Formation System

    2. Technical Explanation (Device) Image Formation System Image Formation Process ■ Outline The image formation process consists of the following seven steps divided among five functional blocks: Latent image formation block • Step 1: Primary charging • Step 2: Laser-beam exposure Developing block •...
  • Page 38 2. Technical Explanation (Device) Step 2: Laser-beam exposure The laser beam scans the photosensitive drum to neutralize the negative charge on portions of the drum surface. An electrostatic latent image forms where the negative charge was neutralized. Laser beam Unexposed area Exposed area ●...
  • Page 39 2. Technical Explanation (Device) ■ Transfer block During the two steps that comprise this block, a toner image on the photosensitive drum is transferred to the print media. Step 4: Transfer The transfer bias is applied to the transfer roller to charge the print media positive. The positively charged media attracts the negatively charged toner from the photosensitive drum surface.
  • Page 40: Cartridge

    2. Technical Explanation (Device) Fixing film Fixing heater Toner Media Pressure roller Fixing bias ■ Drum cleaning block The residual toner is cleared from the photosensitive drum surface. Step 7: Drum cleaning The cleaning blade scrapes the residual toner off the surface of the photosensitive drum. The residual toner is deposited in the toner collection box.
  • Page 41 This machine can detect and store the cartridge usage conditions and other information when the DC Controller PCB reads and writes the data stored in the cartridge memory. If the cartridge memory cannot be detected, "Cannot print Cart. may be non-canon/counterfeit." is displayed. ■ Cartridge Detection The DC Controller detects whether a cartridge is installed according to the presence/absence of cartridge memory and the detected toner level.
  • Page 42 2. Technical Explanation (Device) Warning display End of life display Toner level*1 Differs depending on the setting *2 Detected to (location) Cartridge memory Cartridge memory Message (machine operation) 16 Tnr cart. will soon reach end of lifetime.*3 1G Change toner cartridge recommended. *4, *5 *1: Can be checked in [Utility Menu >...
  • Page 43: Fixing System

    2. Technical Explanation (Device) Fixing System Overview/Configuration ■ Overview Fixing Delivery Assembly consists of the Fixing Assembly for fixing toner on the print paper and the Delivery Assembly for delivering print paper on which toner is fixed to the Delivery Outlet (Face-down Tray). ■...
  • Page 44: Protective Functions

    2. Technical Explanation (Device) Low-voltage power supply Fixing control circuit DC controller Frequency FREQSNS detection circuit Fixing heater FSRD +24V control circuit Relay RLYD control circuit RL101 Fixing heater FSRTH safety circuit Fixing film unit H1: Fixing heater Pressure roller TP1: Thermoswitch TH1: Thermistor Fixing unit...
  • Page 45 2. Technical Explanation (Device) ■ Fixing Assembly failure detection Overview When the machine is under the following conditions, the DC Controller shuts down the power supply to the Fixing Assembly and notifies an error. • Fixing temperature rising error • Abnormally high fixing temperature detection •...
  • Page 46: Pickup Feed System

    2. Technical Explanation (Device) Pickup Feed System Overview The pickup, feed, and delivery systems are controlled by the DC Controller. The DC Controller controls the blocks in the pickup, feed, and delivery systems to pickup, feed, and deliver paper inside the machine.
  • Page 47: Parts Configuration

    2. Technical Explanation (Device) Parts Configuration [14] [13] [12] [11] [10] Symbol Name Fixing Delivery Roller Delivery Roller Fixing Film Photosensitive Drum MP tray Pickup roller Vertical Path Roller Cassette Feed Roller Cassette Separation Roller Cassette Pickup Roller [10] Duplex Re-pickup Roller [11] Registration Roller [12]...
  • Page 48: Drive Configuration

    2. Technical Explanation (Device) Drive Configuration Symbol Name Main Motor Pickup Motor Lifter Motor Duplex Re-pickup Clutch Cassette Pickup Solenoid Duplex Reverse Solenoid Multi-purpose Tray Pickup Solenoid...
  • Page 49: Layout Of Sensors

    2. Technical Explanation (Device) Layout of Sensors PS13 PS11 PS21 PS22 PS12 Symbol Name Cassette Paper Sensor TOP Sensor Multi-purpose Tray Paper Sensor Delivery Tray Full Sensor PS11 Pre-registration Sensor PS12 Cassette Paper Surface Sensor PS13 Fixing Delivery Sensor PS21 Paper Width Sensor PS22 Duplex Feed Sensor...
  • Page 50: Cassette Detection

    2. Technical Explanation (Device) DC controller Pickup arm PS12 Cassette paper sensor lever Lifter motor Paper Level Sensor lever Lifter Lifting plate <Before lift-up operation> <After lift-up operation> This operation is divided into two operations: the initial lift-up operation and the lift-up operation during printing. 1.
  • Page 51: Cassette Pickup Control

    2. Technical Explanation (Device) Cassette Pickup Control The DC Controller rotates the Pickup Roller by rotating the Pickup Motor (M2). The Pickup Arm is lifted and lowered to feed the paper by rotating the Pickup Cam with the Pickup Solenoid (SL1). Cassette Double Feed Prevention Mechanism ■...
  • Page 52: Skew Correction

    2. Technical Explanation (Device) 3. After double feed paper is removed by the Multi-purpose Tray Separation Pad, paper is fed into the machine. Note that the presence of paper on the Multi-purpose Tray is detected by the Multi-purpose Tray Media Presence Sensor (PS3), and printing is not performed if there is no paper.
  • Page 53: Paper Width Detection

    2. Technical Explanation (Device) Registration shutter Registration driven roller Registration roller Paper Width Detection Detection of paper width is performed to prevent temperature increase at the edge of the Fixing Heater. The width of paper being fed is detected by the Paper Width Sensor (PS21). When the Paper Width Sensor Flags of the right and left are turned ON, it is detected that the paper width is 210 mm or wider.
  • Page 54: Paper Length Detection

    2. Technical Explanation (Device) Media width sensor flag(Left) Media width sensor flag(Right) Registration driven roller Media Paper Width Sensor (PS21) Detection result Paper size Paper width: 210 mm or wider A4, LTR, LGL, Indian LGL Paper width: shorter than 210 mm EXEC, B5, A6, A5 Paper Length Detection The TOP Sensor (PS2) measures the paper length to prevent soiling of the Transfer Roller.
  • Page 55: Delivery Tray Full Detection

    2. Technical Explanation (Device) Delivery Tray Full Detection Description The DC Controller detects paper full in the Delivery Tray using the Delivery Tray Sensor (PS4). The DC Controller judges that the Delivery Tray is full and notifies the Main Controller when the Delivery Tray Sensor detects paper for a specified period of time during printing.
  • Page 56 2. Technical Explanation (Device) PS13 PS21 PS11 PS22 PS432 PS432 PS432 Occurrence of a jam is judged by whether paper is in the sensor area at the timings stored in the DC Controller. When the DC Controller judges that a jam has occurred, the printing operation is stopped and the jam is notified to the Main Controller at the same time.
  • Page 57 2. Technical Explanation (Device) Jam name Details Internal residual jam 1 During warm-up rotation, residual paper was detected by at least one of the following sensors. • TOP Sensor (PS2) • Paper Width Sensor (PS21) • Duplex Feed Sensor (PS22) •...
  • Page 58: Technical Explanation (System)

    Technical Explanation (System) Version Upgrade......... 49 Backup/Restoration......79 Monitoring Function (e-Maintenance/ imageWARE Remote)..... 95 MEAP Application Management..101...
  • Page 59: Version Upgrade

    3. Technical Explanation (System) Version Upgrade Overview The following methods exist for version upgrade the system of the device. Device Device Setup menu Setup menu PC for service SST menu SST menu Network connection System Network connection System System USB connection USB connection System System...
  • Page 60: Version Upgrade Using Ust

    3. Technical Explanation (System) Version Upgrade Using UST UST is included in the firmware for the machine that can be downloaded from the website of CINC. Firmware is downloaded as a zip file and a folder containing UST is extracted by decompressing the file. When executing UST on the PC connected to the machine with a USB Cable, the firmware can be upgraded by downloading it from the PC to the machine.
  • Page 61 / Partner 2) Notify distribution UGW Operator information to CDS. e-RDS 4) Download firmware Canon Inc. Firmware Upload Firmware Firmware Updater 5) Writing process is automatically started upon download completed. b. CDS Remote Download (download in conjunction with UGW) Firmware distribution can be performed before a service technician visits the customer by registering the distribution schedule in the device using UGW from UGW in advance.
  • Page 62 / Partner UGW Operator 3) Notify distribution e-RDS information to CDS. 5) Periodical firmware download Canon Inc. 1) Firmware Upload Updater 6) Writing process is automatically started upon download completed. ■ List of Functions The matrix below shows the list of functions provided by Updater.
  • Page 63 3. Technical Explanation (System) Coexistence of Remote UI and other tools Users logged in SMS (Service Management Service) are unable to use Update functions from Remote UI. Using Updater function from Remote UI Upon the following operations done, Updater functions are suspended from Remote UI for certain duration. •...
  • Page 64 3. Technical Explanation (System) NOTE: • In order to use linkage with UGW or functions of [Settings/Registration], the preparation for it shown below needs to be performed. • Enabling linkage with UGW • Enabling the display of [Delivered Installation] in [Install Applications/Options] in [Settings/Registration] menu •...
  • Page 65 (Unless asked to do so by the Support Dept. of the sales company or the Canon R&D.) Especially when the level 4 is set, the performance will be significantly lower and it will take time to collect logs.
  • Page 66 3. Technical Explanation (System) 3. Click [Yes] when a dialog box confirming whether you want to execute the test is display. The Communication Test is carried out. 4. Upon the communication test completed, the communication test result screen is shown. Press [Back] button to exit this operation.
  • Page 67 3. Technical Explanation (System) ● Remote UI Display Settings To display (hide) the menu for upgrading the version of firmware using Updater on the following Remote UI screen: [Settings/ Registration] > [Management Settings] > [License/Others] > [Register/Update Software] (hereinafter referred to as [Register/ Update Software] screen).
  • Page 68 3. Technical Explanation (System) Specify this setting to allow users for the scheduled firmware update using the Updater function. This operation is not necessary if you do not want to allow users to do so. 1. Enter service mode. 2. Set "On" for the following service mode: •...
  • Page 69 3. Technical Explanation (System) 2. When using the Control Panel, execute the following service mode to update the firmware downloaded to the device using the Updater function. • SERVICE MODE > F/W UPDATE GR. > CDS F/W UPDATE GR. Execute? Executing...
  • Page 70 3. Technical Explanation (System) ■ Updater Function Maintenance ● Checking Logs If an error occurs when upgrading the firmware using the Updater, a log can be checked on the [Register/Update Software] screen of the Remote UI. There are two types of logs; update logs and system logs. Update log A log regarding installation of system options/MEAP applications and firmware updates.
  • Page 71 3. Technical Explanation (System) ● Management of [Register/Update Software] The [Register/Update Software] menu enables you to apply and delete firmware downloaded to this machine. When distribution is scheduled by linking with UGW, those schedules can also be deleted. Applying Downloaded Firmware This section describes the procedure for applying firmware downloaded to this machine.
  • Page 72 3. Technical Explanation (System) ● Updater Error Messages Error messages displayed in Remote UI are shown below. As to error codes, see the next list. Messages Timing of dis- Cause Remedy play An error occurred In communicating System error occurred in Obtain the log etc.
  • Page 73 3. Technical Explanation (System) Messages Timing of dis- Cause Remedy play Delivery Server : Communication In the communication test, Check the network environment of the device, and re-exe- Connect Failed test, etc. (commu- failed to connect to the de- cute the job. File Server : Re- nication test result livery server.
  • Page 74 3. Technical Explanation (System) Messages Timing of dis- Cause Remedy play An error occurred. Notice of version Failed to acquire version in- Re-execute the job. Error Code: [xxx] information (main formation of device due to If it recurs, obtain the log etc. (Refer to "System Manage- screen) no CDS registration of firm- ment Operations"...
  • Page 75 3. Technical Explanation (System) Messages Timing of dis- Cause Remedy play An error occurred. Immediate down- During the download, all After adding vacant space of the storage disk, re-execute Error Code: [xxx] load (error dia- space in the storage disk the job.
  • Page 76 3. Technical Explanation (System) Messages Timing of dis- Cause Remedy play An error occurred. Manual update After the update, failed to Check the network environment and re-execute the job. Check the Update (main screen) Au- connect to the delivery If it recurs, obtain the log etc. (Refer to "System Manage- Firmware screen.
  • Page 77 3. Technical Explanation (System) Messages Timing of dis- Cause Remedy play Restart failed. Manual update An error occurred at the After turning OFF and then ON the main power of the device, Turn the main pow- (error dialogue) time of the device restart. re-execute the job.
  • Page 78 3. Technical Explanation (System) Remedy by Error Code Remedy to Be Taken When an Error Code Starting with [81------] Is Displayed The remedy for an error code whose first two digits are "81" is shown below. 1. Refer to “List of Error Codes Starting with 81” on page 68 “List of Error Codes Related to Local CDS”...
  • Page 79 • The number of digits of E-mail Address (mailAd- number of the device.) dress) is larger than 128. (Canon Inc. Only) In the case of • Characters other than single-byte alphanumeric an error in Firm Type, Firmware characters and symbols are used for E-mail Address Version, or Firmware Group (mailAddress).
  • Page 80 Company. (Attach information on the time of occurrence and the serial number of the device.) (Canon Inc. Only) Check regis- tration of LMS. 81xx1009 The retrieval type in the data entry items is special and Enter correct ID and the pass- there are no basic-set applicable to the registration ID and word.
  • Page 81 3. Technical Explanation (System) Error Code Description Remedy Cause of error CDS server UPDATER Search the applicable firmware 81xx1015 When firmware distribution time-out occurs. again, and perform distribution A reception completion notification was not sent to CDS of the firmware. within 24 hours after the start of the distribution.
  • Page 82 3. Technical Explanation (System) List of Error Codes Starting with a Number Other than 81 The list of error codes starting with a number other than 81 is shown below. If such an error has occurred, search the remedy using the last four digits of the error code. Report the error to the support department of the sales company with the Debug log and update log of the device.
  • Page 83 3. Technical Explanation (System) Error Code Description Remedy Cause of error CDS server UPDATER Network 8xxx 36xx Contact the support department of the An internal error related to sales company. APL_CDS partition (Attach the Debug log and update log of the 37xx DCM-related service error device.)
  • Page 84 3. Technical Explanation (System) Error Code Description Remedy Cause of error CDS server UPDATER Network 8xxx 4302 <In the case of scheduled up- <In the case of scheduled update> date> Specify the distribution settings again, In response to a download start making sure that the distribution server notification sent from the de- maintenance time and the scheduled up-...
  • Page 85 3. Technical Explanation (System) Error Code Description Remedy Cause of error CDS server UPDATER Network 8xxx 5206 An HTTP status code other Check the network environment of the de- than 206 or 200 was returned vice (such as the examples shown below). from HTTP.
  • Page 86 3. Technical Explanation (System) Error Code Description Remedy Cause of error CDS server UPDATER Network 8xxx 530C Check the network environment of the de- The data of an HTTP response vice and start the operation again. from an invalid input stream was read.
  • Page 87 3. Technical Explanation (System) Error Code Description Remedy Cause of error CDS server UPDATER Network 8xxx Axxx Communication error in the in- Contact the support department of the ternal module sales company. Bxxx (Attach the Debug log and update log of the device.) List of Error Codes Related to Local CDS A list of error codes related to Local CDS is shown below.
  • Page 88: Version Upgrade Using A Usb Flash Drive

    3. Technical Explanation (System) Error Codes Not Included in the Error Code List and Remedy for Them Scenes Where an Error Occurs When an error code not included in the error code list is displayed, one of the errors shown in the following scenes may have occurred.
  • Page 89: Backup/Restoration

    3. Technical Explanation (System) Backup/Restoration Depending on the works to be done such as replacing parts, this data needs to be backed up and restored. There are some ways to back up and restore data, and the appropriate one should be used depending on the purpose and storage destination.
  • Page 90 3. Technical Explanation (System) Backup/Restoration Using Service Mode Some of the functions in service mode can be used to backup and restore data. The setting value information and service counter values of each controller can be backed up and restored. ●...
  • Page 91 3. Technical Explanation (System) ■ Import/Export Procedure from [Settings/Registration] of Remote UI This section describes the procedure for backing up and restoring service mode setting information by using the [Import/Export] function in the [Settings/Registration] menu of Remote UI. CAUTION: • The service mode setting information can be backed up and restored only from the [Settings/Registration] menu on Remote UI, and the operation cannot be performed from the [Settings/Registration] menu on the Control Panel.
  • Page 92 3. Technical Explanation (System) 2. Exit service mode, start remote UI, log in as a system administrator, and then select the following item: • [Settings/Registration] > [Import/Export] > [Import] 3. After confirming that [Service Mode] is displayed/selected in [Select Item to Export], enter the password and click [Start Exporting].
  • Page 93 3. Technical Explanation (System) 5. Enter service mode, and set the following item to "0". • SERVICE MODE > FUNCTION GR. > SMD-EXPT CAUTION: Since the screen of export function can also be accessed by the user, be sure to disable the [SMD-EXPT] setting (setting value: 0).
  • Page 94 3. Technical Explanation (System) 3. Configure the import setting, and click [Start Importing]. Entering the encryption password and clicking [Start Importing] imports the menu option data. [Browse..]button Click to select the file to import. Decryption Password Enter up to 32 alphanumeric characters for the password that was set when the file was exported. 4.
  • Page 95 3. Technical Explanation (System) The following USB flash drives can be used for export/import. • USB flash drive in FAT 16 format (storage capacity: 2 GB) • USB flash drive in FAT 32 format (storage capacity: 32 GB) Note that the descriptions in parenthesis in the procedure are the descriptions in the case of remote UI. 1.
  • Page 96 3. Technical Explanation (System) 2. Connect a USB flash drive to the USB port. *1: USB port of the front side can also be used. 3. Access the following service mode from the Control Panel, specify the file to import, enter the encryption password, and press the [OK] key.
  • Page 97 3. Technical Explanation (System) 2. A dialog box for saving the file is displayed after the completion of the export processing. Select the location to save the file. This completes the procedure for importing a setting information file. ● Procedure for Importing from a PC 1.
  • Page 98: Backup/Restoration Using A Function Other Than The Dcm Function

    3. Technical Explanation (System) Backup/Restoration Using a Function Other Than the DCM Function This machine is equipped with functions other than the DCM function for migrating data to an unused Main Controller PCB when the Main Controller PCB has failed. Backup Method This machine is equipped with the following backup methods other than the DCM function.
  • Page 99 3. Technical Explanation (System) ● Restoration from a USB Flash Drive You can import (restore) a setting information file exported (backed up) to a USB flash drive to the host machine. 1. Connect the USB flash drive to the Memory Port. 2.
  • Page 100 3. Technical Explanation (System) ● Backup and Restoration (Export and Import) Procedure Flow Chart The flow of backup/restoration using the Expansion ROM for servicing and the Sublog Board is described below. START After turning OFF the power, install the Sublog Board attached with the Expansion ROM to the Main Controller PCB.
  • Page 101 3. Technical Explanation (System) 1. Disassemble the Sublog Board [1], and replace the spacer (short) [1] and the spacer (long) [3] with each other. • 1 screw [4] CAUTION: Because the screw [4] is a molded part, do not tighten it too much. Otherwise, it may be damaged. Installing the Expansion ROM for servicing and Sublog Board 1.
  • Page 102 3. Technical Explanation (System) 3. Install the above Sublog Board to the machine. Expansion ROM Sublog Board Main Controller PCB CAUTION: Connect a PCB (Expansion ROM for servicing and Sublog Board) which has the setting information backed up, to an unused Main Controller PCB.
  • Page 103 3. Technical Explanation (System) 4. Turn OFF the power, and remove the faulty Main Controller PCB and the Sublog Board to which data was exported. CAUTION: Since data cannot be migrated to a Main Controller PCB that has been used before, connect an unused Main Controller PCB to the Sublog Board and Expansion ROM PCB where the data has been backed up (exported to) before installing it to the machine.
  • Page 104 3. Technical Explanation (System) Deletion (Erase) When the data is not imported although it was exported, it needs to be deleted to prevent leakage of information. 1. Install the Sublog Board (containing data to be deleted) attached with the Expansion ROM to the Main Controller PCB.
  • Page 105: Monitoring Function (E-Maintenance/Imageware Remote)

    3. Technical Explanation (System) Monitoring Function (e-Maintenance/imageWARE Remote) Overview of System ■ Function Overview Embedded RDS (hereinafter referred to as E-RDS) is a monitoring program that runs on the host machine. When the monitoring option is enabled by making the setting on this machine, information such as the status change of the machine, counter information, and failure information are collected.
  • Page 106: Cautions When Using E-Rds

    3. Technical Explanation (System) Functional cat- Sub category Description egory Data transmis- Debug log Send data such as device Debug logs and DCON logs to the server. sion: Operation in- Operation check Contact the server to check if there is processing to be executed, and receive struction following instructions if any.
  • Page 107 3. Technical Explanation (System) ■ Setting Items Configure E-RDS in service mode. The setting items are described below. Example of the Remote UI Screen SERVICE MODE SERVICE MODE NETWRK GR. PANEL LOCK GR. PANEL LOCK GR. BUFFER LIMIT F/W UPDATE GR. Check Counter E-RDS NETWORK GR.
  • Page 108: Maintenance

    3. Technical Explanation (System) 1. Open the following service mode, and confirm that the URL for accessing UGW is set correctly. If the correct URL is not set, set it. • SERVICE MODE > NETWORK GR.> E-RDS > RGW-ADDRESS E-RDS RGW-ADDRESS E-RDS SWITCH https://b01.ugwdevice.net/u...
  • Page 109: Error Message List

    3. Technical Explanation (System) Error Message List Error information displayed on the communication error log detail screen is shown below. (The "server" described here means UGW.) Code Character strings Cause Remedy 0000 SUSPEND: mode changed. Operation mode mismatch Execute initialization of the E-RDS settings 0000 (CLEAR).
  • Page 110 3. Technical Explanation (System) Code Character strings Cause Remedy 8xxx 0709 Tracking ID is not match When the firmware is updated, the tracking Collect Debug log and send it to the Support ID in the reply of Updater differs from that Dept.
  • Page 111: Meap Application Management

    3. Technical Explanation (System) MEAP Application Management About MEAP MEAP (Multifunctional Embedded Application Platform) is an application platform (execution platform) that allows the user to execute an application written in the Java language on a Java virtual machine installed on the device. In this chapter, a device with MEAP is called a device supporting MEAP, and an application which runs on MEAP is called a MEAP application.
  • Page 112 3. Technical Explanation (System) Example of the SMS screen ■ Preparation of PC for Accessing SMS ● Checking of operation environment The PC and browser used to access SMS require the following system environment. Combination of the Browser and the OS Supported browser Windows XP Professional SP3 Internet Explorer 7...
  • Page 113 3. Technical Explanation (System) ■ Device compatibility with the MEAP application To find out whether the device is compatible with the MEAP application, check the devices supported by the MEAP application. Depending on the application, the device's firmware may require version upgrade. ■...
  • Page 114 Application System Information Application Name: C-Cabinet Gateway for MEAP Application ID/System Application Name: 03a46668-63e4-4636-9cbb-492b6cef05d5 Application Version: 1.0.0 Status: Resolved Installed: Tue Oct 21 14:00:11 GMT+09:00 2003 Vendor : Canon Inc. License Status : Installed Maximum Memory Usage : 1024 Registered Service :...
  • Page 115 3. Technical Explanation (System) Content of MEAP system information Item content Application Name It is the name (bundle-name) declared in a statement within the application program. It may not necessarily be identical to the name of the program. Application ID/System Application Application ID (application-id) items which are declared on the declaration statement in the ap- Name plication program are printed.
  • Page 116: Setting Procedure

    3. Technical Explanation (System) Ver 58 of MEAP Specifications supports this service. The collected logs can be downloaded or deleted in user mode. The settings such as the log level to be saved cannot be made from SMS. These settings depend on the MEAP application. For detailed information, refer to the manual for the application. ●...
  • Page 117 3. Technical Explanation (System) Network Settings (Remote UI) Select [Setup] > [Network] > [Remote UI Settings] from the setup menu to activate the Remote UI function. ([ON] is specified at the time of shipment.) For details on the work procedure, refer to e-Manual [ Top page ] > [ Setting Menu List ] > [ Setup Menu ] >...
  • Page 118 3. Technical Explanation (System) Specify an application file (.jar) and license file (.lic) on the [Install MEAP Application] page of SMS. For details on the procedure, see [Top Page] > [MEAP Application Settings] > [Installing MEAP Applications] in "Function Guide for MEAP Application Management".
  • Page 119 3. Technical Explanation (System) For details on the procedure, see [Top Page] > [MEAP Application Settings] > [Starting/Stopping MEAP Applications] in "Function Guide for MEAP Application Management". MEAP Application Authentication Information Settings When executing jobs from an application that does not require a printer operation, it is necessary to set authentication information in advance.
  • Page 120 3. Technical Explanation (System) ● Procedure for Downloading a License for Forwarding 1. Log in to SMS, stop the application to be forwarded. 2. Move to the download page of license forwarded for the device as sender (https:// <IP address of device>:8443/sms/ ForwardLicense).
  • Page 121 3. Technical Explanation (System) 5. The window to confirm whether to create a transfer license will be displayed. Click [Yes]. 6. When [Download] on the [Download / Delete Transfer License File] becomes effective, click [Download]. 7. Specify the preservation place of the file according to the instruction of the screen. 8.
  • Page 122 3. Technical Explanation (System) Change Login Application Procedure If multiple login applications are installed , you can activate the login application that you wish to use by accessing the [Enhanced System Application Management] screen of SMS, clicking the [SWITCH] button of the login application, and restarting this machine.
  • Page 123 3. Technical Explanation (System) Login Service Uninstallation Procedure To uninstall a login application, access the [Enhanced System Application Management] screen of SMS, stop the corresponding login application (change its status to "Installed"), and click the [Uninstall] button. For details on the procedure, see [Top Page] >...
  • Page 124: Maintenance

    3. Technical Explanation (System) Maintenance ■ When Replacing the PCB ● Special license for reinstallation When replacing the PCB, a special license file is required to reinstall the application with the expiration date of the current counter value migrated as it is. This special license file is handled as a service tool and cannot be obtained by end users. In order to obtain a special license file, the service technician needs to contact the person in charge of support at the sales company.
  • Page 125 3. Technical Explanation (System) Since the system is automatically formatted when E616 is displayed, the installed MEAP applications will disappear and the device's MEAP function itself will also be disabled. For this reason, it is necessary to enable the MEAP function and then reinstall the MEAP applications. ●...
  • Page 126 3. Technical Explanation (System) CAUTION: If the device has been started in the MEAP SAFE mode, all MEAP applications stop and the status becomes "Installed". This status remains unchanged even if the MEAP SAFE mode is cancelled and the device is started again in normal mode. It is therefore necessary to access SMS after normal startup, and start the MEAP application.
  • Page 127: Periodical Service

    Periodical Service Periodically Replaced Parts....118 Consumable Parts......119 Periodical Service......120...
  • Page 128: Periodically Replaced Parts

    4. Periodical Service Periodically Replaced Parts Periodically Replaced Parts • Periodic replacement parts are not required in this machine.
  • Page 129: Consumable Parts

    4. Periodical Service Consumable Parts Durables Replaced by the Service Person • Consumable parts are not required in this machine.
  • Page 130: Periodical Service

    4. Periodical Service Periodical Service Periodical Service • No periodic services are required to this machine.
  • Page 131: Parts Replacement And Cleaning

    Parts Replacement and Cleaning Parts List........... 122 Removing from the connection equipment........125 External Cover System..... 127 Controller System......140 Laser Exposure System....155 Image Formation System....157 Pickup Feed Delivery System... 159 Fixing System........172...
  • Page 132: Parts List

    5. Parts Replacement and Cleaning Parts List Major Units Name Fixing Assembly Registration Unit Main Drive Unit Laser Scanner Unit Electrical Components List ■ Motor/Fan Electric code Name Main Motor Main Fan...
  • Page 133 5. Parts Replacement and Cleaning Electric code Name Sub Fan ■ Heater Electric code Name Fixing Heater Thermistor Thermoswitch ■ Switch Electric code Name Power Switch 24V Interlock Switch Rear Door Detection Switch...
  • Page 134 5. Parts Replacement and Cleaning ■ PCB UN11 UN20 UN13 UN14 Name High Voltage Power Supply PCB DC Controller PCB UN11 Main Controller PCB UN13 Low Voltage Power Supply PCB UN14 Fixing Power Supply PCB UN20 Control Panel Key Switch PCB...
  • Page 135: Removing From The Connection Equipment

    5. Parts Replacement and Cleaning Removing from the connection equipment Disengaging the Paper Feeder ■ Preparation 1. Remove the cassette. ■ Procedure NOTE: Disengage the Paper Feeder from the host machine as needed when disassembling/assembling this equipment. 1. Release the 2 locks engaging the host machine and the Paper Feeder.
  • Page 136 5. Parts Replacement and Cleaning 2. Insert your hands into the 2 handles, lift the host machine, and move it to the destination.
  • Page 137: External Cover System

    5. Parts Replacement and Cleaning External Cover System Removing the Rear Cover Unit ■ Procedure 1. Remove the Rear Cover Unit. NOTE: Procedure for Installing the Rear Cover Unit 1. Put the 2 hooks of the Rear Cover inside the Upper Cover. 2.
  • Page 138 5. Parts Replacement and Cleaning 1. Place paper on the work space. 2. Open the Front Cover Unit. 3. Remove the cartridge.
  • Page 139: Removing The Right Cover Unit

    5. Parts Replacement and Cleaning 4. Put the cartridge on the sheet of paper placed on the work space. 5. Cover the Photosensitive Drum of the cartridge with 5 or more sheets of paper. Removing the Right Cover Unit ■ Preparation “Removing the Rear Cover Unit”...
  • Page 140 5. Parts Replacement and Cleaning 2. Remove the Cartridge Cover Fixation Member. 3. Place the host machine so that its right edge [A] is parallel with the edge [B] of the table, and then shift the host machine so that it protrudes off the edge [B] of the table by 90 mm. 90mm 4.
  • Page 141 5. Parts Replacement and Cleaning 5. Remove the Right Cover Unit.
  • Page 142 5. Parts Replacement and Cleaning <To Remove with the Host Machine Placed on Its Side> CAUTION: When placing the host machine on its side, check that the Left Cover is installed. 1. Place the host machine on its side. 2. Release the 3 hooks of the Right Cover Unit.
  • Page 143: Removing The Left Cover

    5. Parts Replacement and Cleaning 3. Remove the Right Cover Unit. Removing the Left Cover ■ Preparation “Removing the Rear Cover Unit” on page 127 2. Remove the cassette. “Removing the Cartridge” on page 127 ■ Procedure 1. Remove the screw.
  • Page 144 5. Parts Replacement and Cleaning 2. Place the host machine so that its left edge [A] is parallel with the edge [B] of the table, and then shift the host machine so that it protrudes off the edge [B] of the table by 30 mm. 30mm 3.
  • Page 145 5. Parts Replacement and Cleaning 4. Free the 3 hooks from the frame. 5. Release the claw on the lower side. 6. Remove the Left Cover.
  • Page 146: Removing The Upper Cover Unit

    5. Parts Replacement and Cleaning NOTE: Procedure for Installing the Left Cover 1. Insert the 5 hooks of the Left Cover into the 5 slots on the host machine side. 2. Attach the Left Cover by pushing the 2 points on the right edge shown in the figure with your thumb. 3.
  • Page 147: Removing The Cartridge Cover

    5. Parts Replacement and Cleaning ■ Procedure 1. Remove the Upper Cover Unit. NOTE: Points to Note at Installation/Removal Be sure not to let it come in contact with the Full Detection Flag. Removing the Cartridge Cover ■ Preparation 1. Remove the cassette. “Removing the Cartridge”...
  • Page 148 5. Parts Replacement and Cleaning ■ Procedure 1. Remove the guide. 2. Free the Link Arm. 3. Remove the shaft.
  • Page 149 5. Parts Replacement and Cleaning 4. Open the Front Cover, adjust the direction of the cut-off of the boss hole, and release the hinge. 5. Remove the Cartridge Cover.
  • Page 150: Controller System

    5. Parts Replacement and Cleaning Controller System Removing the Controller Cover ■ Preparation “Removing the Rear Cover Unit” on page 127 2. Remove the cassette. “Removing the Cartridge” on page 127 “Removing the Right Cover Unit” on page 129 ■ Procedure 1.
  • Page 151 5. Parts Replacement and Cleaning ■ Procedure 1. Remove the SD Card Slot Cover. 2. Remove the SD Card. (If the SD Card had been used)
  • Page 152 5. Parts Replacement and Cleaning 3. Remove the cables of the Main Controller PCB. CAUTION: Be careful not to let the terminal of the USB Cable come in contact with the elements on the Main Controller PCB. It may trigger a BT Clock error after the power is turned ON. If the error is triggered, the date and time will be cleared. Specify the date and time setting (Setup >...
  • Page 153 5. Parts Replacement and Cleaning 5. Remove the Harness Guide. 6. Remove the Main Controller PCB. NOTE: The completed assembly of the Main Controller PCB is shown below. CAUTION: “After Replacing the Main Controller PCB” on page 178...
  • Page 154: Removing The Controller Box

    5. Parts Replacement and Cleaning Removing the Controller Box ■ Preparation “Removing the Rear Cover Unit” on page 127 2. Remove the cassette. “Removing the Cartridge” on page 127 “Removing the Right Cover Unit” on page 129 “Removing the Left Cover” on page 133 “Removing the Controller Cover”...
  • Page 155 5. Parts Replacement and Cleaning 2. Free the cable from the guides [A] and [B]. 3. Free the cables from the hole [A] on the Controller Box and the guide [B]. 4. Remove the Controller Box.
  • Page 156: Removing The Dc Controller Pcb

    5. Parts Replacement and Cleaning Removing the DC Controller PCB ■ Preparation “Removing the Rear Cover Unit” on page 127 2. Remove the cassette. “Removing the Cartridge” on page 127 “Removing the Right Cover Unit” on page 129 “Removing the Left Cover” on page 133 “Removing the Controller Cover”...
  • Page 157 5. Parts Replacement and Cleaning 2. Remove the cassette. “Removing the Cartridge” on page 127 “Removing the Right Cover Unit” on page 129 “Removing the Left Cover” on page 133 “Removing the Controller Cover” on page 140 “Removing the Control Panel Unit” on page 150 “Removing the Upper Cover Unit”...
  • Page 158 5. Parts Replacement and Cleaning 2. Remove the Fixing Power Supply Unit Holder. CAUTION: Points to Note at Installation Be sure to check that the hook on the side and the hook shown in the figure are fitted properly. 3. Remove the Fixing Power Supply PCB from the Fixing Power Supply Unit Holder.
  • Page 159: Removing The Low Voltage Power Supply Unit

    5. Parts Replacement and Cleaning Removing the Low Voltage Power Supply Unit ■ Preparation “Removing the Rear Cover Unit” on page 127 2. Remove the cassette. “Removing the Cartridge” on page 127 “Removing the Right Cover Unit” on page 129 “Removing the Left Cover”...
  • Page 160: Removing The Control Panel Unit

    5. Parts Replacement and Cleaning ■ Procedure 1. Disconnect the Flat Cable, 4 connectors, and 2 terminals. 2. Remove the High Voltage Power Supply PCB. CAUTION: When installing the PCB, check that the Contact Springs are fitted in the 3 grooves [A] of the High Voltage Power Supply PCB and the Contact Spring is visible through the hole [B].
  • Page 161: Removing The Control Panel Unit Key Pcb

    5. Parts Replacement and Cleaning “Removing the Right Cover Unit” on page 129 “Removing the Controller Cover” on page 140 ■ Procedure 1. Free the harness. 2. Remove the Operation Panel Unit. Removing the Control Panel Unit Key PCB ■ Preparation “Removing the Rear Cover Unit”...
  • Page 162: Removing The Main Fan

    5. Parts Replacement and Cleaning ■ Procedure 1. Place the Control Panel Unit on a base of approx. 5 cm in height, and tilt the indicator. 2. Remove the Control Panel Unit Key PCB. 3. Remove the Wire Saddle from the Control Panel Unit Key PCB. Removing the Main Fan ■...
  • Page 163: Removing The Sub Fan

    5. Parts Replacement and Cleaning “Removing the Controller Cover” on page 140 “Removing the Control Panel Unit” on page 150 “Removing the Upper Cover Unit” on page 136 “Removing the Controller Box” on page 144 ■ Procedure 1. Remove the Main Fan Unit. Removing the Sub Fan ■...
  • Page 164 5. Parts Replacement and Cleaning NOTE: When installing the Bias Unit, be sure to insert the 3 hooks and install the screw while pressing the boss. 2. Remove the Duct. 3. Remove the Sub Fan.
  • Page 165: Laser Exposure System

    5. Parts Replacement and Cleaning Laser Exposure System Removing the Laser Scanner Unit ■ Preparation “Removing the Rear Cover Unit” on page 127 2. Remove the cassette. “Removing the Cartridge” on page 127 “Removing the Right Cover Unit” on page 129 “Removing the Left Cover”...
  • Page 166 5. Parts Replacement and Cleaning 3. Free the harness. 4. Remove the Laser Scanner Unit.
  • Page 167: Image Formation System

    5. Parts Replacement and Cleaning Image Formation System Removing the Transfer Roller Unit ■ Preparation “Removing the Cartridge” on page 127 ■ Procedure 1. Pull the bushing of the Transfer Roller upward.
  • Page 168 5. Parts Replacement and Cleaning 2. Holding the bushing on the right side and the shaft, remove the shaft from the bushing on the left side, and remove the Transfer Roller. NOTE: Procedure for Installing the Transfer Roller Be sure to fit the boss of the bushing to the spring.
  • Page 169: Pickup Feed Delivery System

    5. Parts Replacement and Cleaning Pickup Feed Delivery System Removing the Registration Unit ■ Preparation “Removing the Rear Cover Unit” on page 127 2. Remove the cassette. “Removing the Cartridge” on page 127 “Removing the Upper Cover Unit” on page 136 ■...
  • Page 170 5. Parts Replacement and Cleaning 2. Remove the Cross-feed Roller Guide. CAUTION: After removing the Cross-feed Roller Guide, caution is required because the Link Arm becomes free and the link with the Fixing Assembly tends to come off easily. 3. Turn the host machine back to the original direction.
  • Page 171 5. Parts Replacement and Cleaning 4. Lift the Link Arm. 5. Remove the 2 screws. 6. Free the bosses on the right and left, and raise the Registration Unit. 7. Remove the Registration Unit.
  • Page 172: Removing The Main Drive Unit

    5. Parts Replacement and Cleaning CAUTION: Points to Note when Installing the Link Arm Be sure to check that the Link Arm is installed properly, otherwise the Cartridge Cover cannot be closed. Removing the Main Drive Unit ■ Preparation “Removing the Rear Cover Unit” on page 127 2.
  • Page 173 5. Parts Replacement and Cleaning ■ Procedure 1. Free the harness from the guides [A] and [B], and remove the guide [B]. NOTE: When inserting the 2 claws, be sure to press the boss until you hear a click sound. 2.
  • Page 174 5. Parts Replacement and Cleaning 3. Remove the plate. 4. Remove the harness from the hole on the guide, and remove the guide. CAUTION: Caution is required because the 3 gears tend to drop easily.
  • Page 175: Removing The Cassette Pickup Unit

    5. Parts Replacement and Cleaning 5. Remove the Main Drive Unit. CAUTION: Points to Note at Assembly When installing the Main Drive Unit, be sure that the shafts of the 3 gears are fitted in the holes [A] on the Main Drive Unit. Removing the Cassette Pickup Unit ■...
  • Page 176 5. Parts Replacement and Cleaning ■ Procedure CAUTION: Do not touch the surface of the 2 rollers of the Cassette Pickup Unit. 1. While pressing the lever, push the Cassette Pickup Unit to the left until it stops, and remove the Cassette Pickup Unit from the shaft on the left side.
  • Page 177: Removing The Cassette Separation Roller Unit

    5. Parts Replacement and Cleaning NOTE: Procedure for Installing the Cassette Pickup Unit 1. While pressing the lever, fit the boss into the groove on the lever. 2. Fit the hole of the Cassette Pickup Unit onto the shaft on the left side, and push it until it stops. 3.
  • Page 178: Removing The Multi-Purpose Tray Pickup Roller

    5. Parts Replacement and Cleaning ■ Procedure CAUTION: Do not touch the surface of the Cassette Separation Roller. 1. Remove the Cassette Separation Roller Unit. Removing the Multi-purpose Tray Pickup Roller ■ Preparation “Removing the Cartridge” on page 127...
  • Page 179: Removing The Multi-Purpose Tray Separation Pad

    5. Parts Replacement and Cleaning ■ Procedure CAUTION: Be sure not to touch the surface of the Multi-purpose Tray Pickup Roller. 1. Remove the Multi-purpose Tray Pickup Roller. Removing the Multi-purpose Tray Separation Pad ■ Preparation “Removing the Cartridge” on page 127 “Removing the Multi-purpose Tray Pickup Roller”...
  • Page 180 5. Parts Replacement and Cleaning ■ Procedure CAUTION: Be sure not to touch the surface of the Multi-purpose Tray Separation Pad. 1. Lift up the Jam Removal Lever. 2. While holding the Separation Pad, slide the Multi-purpose Tray Roller Holder to the right.
  • Page 181 5. Parts Replacement and Cleaning 3. Remove the Multi-purpose Tray Separation Pad. CAUTION: Points to Note at Installation • When installing it, be sure that the grooves on the left and right and the spring are fitted correctly. • Be sure to slide the Multi-purpose Tray Roller Holder until it clicks.
  • Page 182: Fixing System

    5. Parts Replacement and Cleaning Fixing System Removing the Fixing Assembly ■ Preparation “Removing the Rear Cover Unit” on page 127 2. Remove the cassette. “Removing the Cartridge” on page 127 ■ Procedure CAUTION: • Since the Fixing Assembly is hot immediately after the power is turned OFF, give it time to cool down before removing it.
  • Page 183: Removing The Main Motor

    5. Parts Replacement and Cleaning 2. Free the Link Arm from the boss of the Fixing Assembly, and remove the Fixing Assembly. CAUTION: Points to Note when Installing the Link Arm Be sure to check that the Link Arm is installed properly, otherwise the Cartridge Cover cannot be closed. Removing the Main Motor ■...
  • Page 184 5. Parts Replacement and Cleaning “Removing the Controller Cover” on page 140 “Removing the Control Panel Unit” on page 150 “Removing the Upper Cover Unit” on page 136 “Removing the Controller Box” on page 144 “Removing the Cartridge Cover” on page 137 “Removing the DC Controller PCB”...
  • Page 185 5. Parts Replacement and Cleaning 2. Slide the guide to the left, and lift it. 3. Remove the plate. 4. Remove the harness from the hole on the guide, and remove the guide. 5. Remove the Main Motor.
  • Page 186 5. Parts Replacement and Cleaning CAUTION: Points to Note at Installation When installing the Main Motor, be sure to tighten the screws in the order shown below.
  • Page 187: Adjustment

    Adjustment Actions at Parts Replacement...178...
  • Page 188: Actions At Parts Replacement

    6. Adjustment Actions at Parts Replacement NOTE: After replacing the Main Controller PCB or DC Controller PCB, upgrade the firmware as necessary. When upgrading the firmware, it has to be executed before restoring the data or entering the value of the service mode. Before Replacing the Main Controller PCB The following setting values are recorded in the Main Controller PCB.
  • Page 189: Troubleshooting

    Troubleshooting Test Print...........180 Cartridge Log Print......186 Troubleshooting........ 188 Obtaining Debug Log......190...
  • Page 190: Test Print

    7. Troubleshooting Test Print Overview Printing test pages helps determine if the printer is functioning. CAUTION: There are two types of test pages: engine-test page and Main Controller-test page. Print a test page to make sure the printer engine and the Main Controller are functioning. ■...
  • Page 191 7. Troubleshooting Test Print Pattern Purpose of use Image Grid*1 To check the right angle accuracy and straight line ac- curacy. Print letters To check for any distorted letters "E" all over the page*1 To check the counter values and information on devices for service.
  • Page 192 7. Troubleshooting Test Print Pattern Purpose of use Image Solid black To check transfer failure, white line, scratches and mar- gin. Halftone To check the symptom of various image failures such as (dark) transfer failure, lines, uneven density, scratches and margin.
  • Page 193 7. Troubleshooting Test Print Pattern Purpose of use Image Halftone / To check the transfer failure, lines, right angle accuracy Grid and straight line accuracy. Blank (not- To check fogging printed) Image fail- For checking smeared image ure diagno- sis chart Software For checking the supported software counter counter list...
  • Page 194: How To View The Test Print D1

    7. Troubleshooting Test Print Pattern Purpose of use Image Device con- For checking the device configuration figuration *1: Since this is a continuous test print with no designated number of pages, the following operation needs to be done to stop the printing.
  • Page 195: Device Log List

    7. Troubleshooting Display Description Remarks Total 1 (2-sided) Printer counter for when 2-sided printing • 2-sided print paper (small/large size): 1 count * Blank pages (single side (blank paper side) of last paper when 2-sided printing odd number pages) are excluded. Device Log List Print jam, error and alarm logs.
  • Page 196: Cartridge Log Print

    7. Troubleshooting Cartridge Log Print NOTE: How to output a cartridge log print • For users (simplified): Service mode > CRGMNG GR. > PRINT (USER) • For service technicians (detailed): Service mode > CRGMNG GR. > PRINT (SERVICE) Do not provide users with the cartridge log print for service technicians because it contains detailed information that are not disclosed to end users.
  • Page 197 7. Troubleshooting NOTE: The number of detections of non-genuine cartridge and the page count of non-genuine cartridge can be reset. • Service mode > CRGMNG GR. > CRGLOG COUNTER RESET...
  • Page 198: Troubleshooting

    When an image failure occurs, perform the remedy by referring to the following material. • User's Guide > Top > Troubleshooting > When You Cannot Print Properly NOTE: URL of User's Guide -> http://canon.com/oip-manual Image Failures Occur at Regular Intervals Overview Foreign matters or scratches on rollers may cause image failures of the regular interevals in the vertical scanning direction of the image.
  • Page 199 7. Troubleshooting 2. Load the solid black printed paper with its printing side facing up in a cassette of the machine. 3. Output Test Print Z to feed paper in the cassette. 4. When the leading edge of the paper comes out to the Delivery Outlet, open the Front Cover unit to cause a jam. 5.
  • Page 200: Obtaining Debug Log

    7. Troubleshooting Obtaining Debug Log Function Overview Debug logs are logs that record the internal operations of the Main Controller, and are used to analyze program operations and used by developers to identify problems. When a problem that is difficult to reproduce occurs, collecting a debug log immediately after the problem has occurred on site can increase the efficiency of analyzing the problem and reduce the time it takes to deal with the problem.
  • Page 201: Debug Log Collection Procedure

    7. Troubleshooting Debug Log Collection Procedure 1. Push SW1 on the board and confirm that LED1 turns on. If LED1 does not turn on, You need change the battery on Sublog board is located at BATS1 (CR2032) . CAUTION: There is danger of explosion if the battery is replaced with an incorrect type. Replace it only with the same type of battery. Dispose of used batteries according to the manufacturer’s instructions.
  • Page 202 7. Troubleshooting 7. Insert the USB flash drive to USB port of the host machine's rear side. 8. Turn ON the power while pressing down the "<- " , "OK" and "Online" simultaneously. 9. Press the left arrow key or the right arrow key on the Control Panel until the "LOG TO USBMEM" menu is displayed. UPDATE:LANC →/↓...
  • Page 203 7. Troubleshooting 10. Press the down arrow key on the Control Panel, and check that "DL-T DATA WRITE Do not turn the main power OFF." is displayed. CAUTION: The log is written when the machine is restarted the next time after the Sublog Board is attached. Therefore, make sure to quickly turn OFF the power after the problem has occurred and write to the USB flash drive to collect the log for the problem.
  • Page 204: Error/Jam/Alarm

    Error/Jam/Alarm Overview........... 195 Error Code.........197 Jam code...........205 Alarm Code........208...
  • Page 205: Overview

    8. Error/Jam/Alarm Overview This chapter describes the error codes that are displayed when a failure has occurred on the product. These codes are classified in 3 categories. Each code can be checked by printing the device log list. Code type Description Error Code This code is displayed when a failure occurs which affects printing (causing the host machine to stop...
  • Page 206 8. Error/Jam/Alarm Item Description Remarks Number Reference number Date Date occurred YYYY MM/DD Time Time occurred / recovered HH:MM (24-hour notation) Code Respective code information Total Printed Pages Total Printed Pages when failure occurred Size Paper size jammed 02: A4, A4R 03: A5, A5R 04: A6 07: B5, B5R...
  • Page 207: Error Code

    8. Error/Jam/Alarm Error Code E000-0000-- Fixing temperature rising error Detection Description Temperature of the Main Thermistor did not become the specified temperature although the specified time had passed. Remedy 1. Check the connector between the Fixing Assembly and the Fixing Power Supply Unit. 2.
  • Page 208: E015-0003-- Cassette 3 (Option Cassette 2) Lift-Up Error

    8. Error/Jam/Alarm E015-0003-- Cassette 3 (Option Cassette 2) lift-up error Detection Description Cassette 3 (Option Cassette 2) Lifter Motor error Remedy 1. Check the Cassette 3 Lifter Motor (dropout, gear tooth jump, etc.). 2. Check the connector between the Cassette 3 Lifter Motor and the Cassette 3 Driver PCB. 3.
  • Page 209: E245-1012-- Host Machine Fram Write Error

    8. Error/Jam/Alarm E245-1012-- Host machine FRAM write error Detection Description Host machine FRAM write error was detected. Remedy Replace the Main Controller PCB. E245-1013-- Host machine FRAM write error Detection Description Host machine FRAM write error was detected. Remedy Replace the Main Controller PCB. E245-1021-- Host machine FRAM write error Detection Description...
  • Page 210: E247-0003-- System Error

    8. Error/Jam/Alarm E247-0003-- System error Detection Description System error Remedy Contact the sales company. E247-0004-- System error Detection Description System error Remedy Contact the sales company. E350-1001-- System error Detection Description System error Remedy Contact the sales company. E350-1002-- System error Detection Description System error Remedy...
  • Page 211: E602-0006-- Firmware Error

    8. Error/Jam/Alarm E602-0006-- Firmware error Detection Description Loading of Subbootable ends in failure. Remedy 1. Turn OFF and then ON the power. 2. Replace the Main Controller PCB. E602-0007-- Firmware error Detection Description Damage on the internal file Remedy 1. Turn OFF and then ON the power. 2.
  • Page 212: E602-1602-- File System Could Not Be Initialized Normally. (Cds-Related)

    8. Error/Jam/Alarm E602-1602-- File system could not be initialized normally. (CDS-related) Detection Description File system could not be initialized normally Remedy 1. Turning OFF and then ON the main power executes auto recovery. * When this error occurs, the firmware downloaded by the CDS Updater will be lost. E602-1612-- Device access error (CDS-related) Detection Description...
  • Page 213: E733-0001-- Printer Communication Error

    8. Error/Jam/Alarm E733-0001-- Printer communication error Detection Description Communication error occurred after normal startup. Remedy 1. Turn OFF and then ON the power. 2. Replace the Main Controller PCB. E733-0004-- Printer communication error Detection Description Command error Remedy 1. Turn OFF and then ON the power. 2.
  • Page 214: E760-0000-- Firmware Error

    8. Error/Jam/Alarm E760-0000-- Firmware error Detection Description The forced termination of firmware was detected. (unexplained error) Remedy 1. Turn OFF and then ON the power. 2. Replace the Main Controller PCB. E805-0001-- Main Fan failure Detection Description Main Fan failure Remedy 1.
  • Page 215: Jam Code

    8. Error/Jam/Alarm Jam code Jam code Jam Type Name of Jam De- Sensor No. Residual Paper tection Sensor Area High Low Or- order Pickup delay jam 1 TOP Sensor Pickup delay jam 2 PF Media Path Sen- PS432 Pickup delay jam 3 PF Media Path Sen- PS432 Pickup stationary jam 1...
  • Page 216 8. Error/Jam/Alarm Jam code Jam Type Name of Jam De- Sensor No. Residual Paper tection Sensor Area High Low Or- order Duplex Re-pickup area *1: It is a jam that appears when door open is detected during printing. When the power is turned OFF and then ON while the door open jam is detected, it is displayed as an internal residual jam instead of a door open jam.
  • Page 217: Jam Occurring Area And Detection Sensor For Jam Message On The Control Panel When Jam Code Cannot Be Confirmed

    8. Error/Jam/Alarm Jam Occurring Area and Detection Sensor for Jam Message on the Control Panel When Jam Code Cannot be Confirmed If the jam message on the Control Panel does not disappear after removing the jammed paper, refer to the following table to check for residues around the corresponding sensor and whether the sensor has failed.
  • Page 218: Alarm Code

    8. Error/Jam/Alarm Alarm Code 10-0100 Cartridge replacement completion alarm A. Operation / B. Cause / When Cartridge replacement is detected C. Remedy Cartridge replacement completion alarm - SubCode: 0071: Genuine product - SubCode: 0181: Non-genuine Product 10-0404 Cartridge empty alarm A.
  • Page 219: Service Mode

    Service Mode Overview........... 210 Service Mode........214...
  • Page 220: Overview

    9. Service Mode Overview Entering Service Mode For information on how to enter service mode, contact the Support Dept. of the sales company. Remote UI Service Mode ■ Function Overview It is possible to display, configure, and execute various service mode modes as well as restart the host machine by using remote ■...
  • Page 221: Service Report

    9. Service Mode 2. Enter the password, and click [LOGIN]. Password required for authentication differs depending on the following service mode setting: SERVICE MODE > OPTION GR. > PSWD-SW Combinations of service mode settings and required passwords PSWD-SW Password required for authentica- Authentication screen setting tion...
  • Page 222 9. Service Mode CAUTION: When P-PRINT is printed and output, items set to a value other than the default value are marked. Configuration Page LBPxxx RAM Size : xxxxMB Main Controller Version : Rx.xx/PH Bxx.xx DCON Version : x.xx.xx Model : xxxx Option Drawer Version : OPT:xx.xx Font Version : 00000000 ●...
  • Page 223 9. Service Mode ● Output Procedure (from the Remote UI Service Mode to a PC) 1. Select the following service mode from the Remote UI service mode, enter the password, and click [Start Exporting]. • SERVICE MODE > FUNCTION GR. > MISC-P > RPT2DL 2.
  • Page 224: Service Mode

    9. Service Mode Service Mode ADJUST GR. Service Mode > ADJUST GR. CHARGE BIAS K Adjustment of Bk-color primary charging bias Detail To change the primary charging bias value for black. Use Case When an image failure occurs Adj/Set/Operate Method Enter setting value, and then press OK key.
  • Page 225: Option Gr

    9. Service Mode Service Mode > ADJUST GR. SUBTLE DENSITY Correction of fine density CORR. Detail Increase the setting value to darken the fine line density. Display/Adj/Set Range -1 to +1 Default Value Special Grad.Process Special gradation processing Detail To set whether to make the gradation processing the same as that of the current products. Display/Adj/Set Range Off/On Default Value...
  • Page 226 9. Service Mode Service Mode > OPTION GR. CHANGE CRG WARN LV ON/OFF of [Toner Check Timing] display Detail To display/hide the “User Maintenance > Toner Check Timing” menu in Setup Menu (to enable/ disable the change of low threshold value). Applicable to LUI/RUI/Status Print.
  • Page 227: Crgmng Gr

    9. Service Mode Service Mode > OPTION GR. TB DEL FIRST TIME Setting of periodical deletion timing for jobs stored for deletion (time from power ON to initial deletion) Detail To specify the command timing for periodical deletion of jobs stored for deletion (length of time between power ON and initial deletion).
  • Page 228 Service Mode > CRGMNG GR. THRDCRG ACPT MENU ON/OFF of [Canon Genuine Mode] display Detail To set whether to display the Canon Genuine Mode menu under Setup Menu. Use Case When withholding the Canon Genuine Mode functions Adj/Set/Operate Method Select the item, and then press OK key.
  • Page 229: Function Gr

    9. Service Mode FUNCTION GR. Service Mode > FUNCTION GR. DDNSINTV Setting of DDNS periodical update interval Detail To change the interval of DDNS periodical updates. Adj/Set/Operate Method 1) Enter setting value, and then press OK key. 2) Turn OFF/ON the main power switch. Display/Adj/Set Range 0 to 48 0: No periodical updates...
  • Page 230 9. Service Mode Service Mode > FUNCTION GR. PCL PaperSource Switching of paper source selection method for PCL use Detail To switch between the paper source selection methods for PCL use. Adj/Set/Operate Method Select the item, and then press OK key. Display/Adj/Set Range MODE0 to MODE2 MODE0: HP-compatible operation...
  • Page 231 9. Service Mode Service Mode > FUNCTION GR. Service Mode > FUNCTION GR. > ECONF IMPORT Reading of user setting data from USB flash drive Detail To import device setting data. Adj/Set/Operate Method Select the item, and then press OK key. Caution Setting data is imported from USB flash drive.
  • Page 232 9. Service Mode Service Mode > FUNCTION GR. Service Mode > FUNCTION GR. > ARRIVALl TIME LOG OUTPUT TO USB USB flash drive output of on-arrival logs Detail To output on-arrival logs to a USB flash drive. Use Case Debug function used in case of malfunction on arrival Adj/Set/Operate Method Select the item, and then press OK key.
  • Page 233 9. Service Mode Service Mode > FUNCTION GR. Service Mode > FUNCTION GR. > MEAP CLEAR CDS Deletion of all including APL_CDS Detail To delete all data including APL_CDS at the next startup. Adj/Set/Operate Method Select the item, and then press OK key. Supplement/Memo MEAP installed model only CLEAR MEAP...
  • Page 234: Log Gr

    9. Service Mode Service Mode > FUNCTION GR. Service Mode > FUNCTION GR. > MEAP MEAP-SSL Specification of MEAP HTTPS port number Detail To specify the port number of MEAP HTTPS. Adj/Set/Operate Method Select the item, and then press OK key. Display/Adj/Set Range 0 to 65535 Default Value...
  • Page 235: Panel Lock Gr

    9. Service Mode Service Mode > LOG GR. DEBUGLOG-SW ON/OFF of debug log auto output Detail To set whether to perform sublog auto output when error code/service call has occurred. Adj/Set/Operate Method Select the item, and then press OK key. Display/Adj/Set Range Off/On Off: Not output automatically...
  • Page 236: Network Gr

    9. Service Mode Service Mode > F/W UPDATE GR. ON/OFF of firmware update by Updater Detail To set whether to enable the firmware auto/manual update function by the MEAP application (Updater). Adj/Set/Operate Method Select the item, and then press OK key. Display/Adj/Set Range No/Yes No: Not update automatically/manually...
  • Page 237 9. Service Mode Service Mode > NETWORK GR. BUFFER LIMIT Setting of PSS buffer acquisition limit Detail To limit/clear the limit on the acquisition of PSS buffer. Adj/Set/Operate Method 1) Select the item, and then press OK key. 2) Turn OFF/ON the main power switch. Caution The buffer acquisition limit is a setting to assign certain limit on the acquisition of buffer space for non-active jobs.
  • Page 238 9. Service Mode Service Mode > NETWORK GR. EAPOL_WT Wait time setting for response to EAPOL packet Detail To set the wait time for response (or the next request) to EAPOL packet sent by the device. Adj/Set/Operate Method 1) Enter setting value, and then press OK key. 2) Turn OFF/ON the main power switch.
  • Page 239 9. Service Mode Service Mode > NETWORK GR. Service Mode > NETWORK GR. > E-RDS RGW-ADDRESS URL setting of UGW server Detail To check and set up the URL for UGW server. Adj/Set/Operate Method 1) Enter the URL and press OK key. 2) Turn OFF/ON the main power switch.
  • Page 240 9. Service Mode Service Mode > NETWORK GR. ■ CA-KEY Service Mode > NETWORK GR. > CA-KEY CLEAR Deletion of “key and certificate” and “CA certificate” Detail To return “the key and certificate setting” and “the CA certificate setting” to their defaults. Adj/Set/Operate Method 1) Select the item, and then press OK key.
  • Page 241 9. Service Mode Service Mode > NETWORK GR. Service Mode > NETWORK GR. > IPSEC SETTING IKEINTVL Setting of IKE retry interval Detail To set the IKE retry interval (sec.). Adj/Set/Operate Method 1) Enter setting value, and then press OK key. 2) Turn OFF/ON the main power switch.
  • Page 242: Sp.admin.mode

    9. Service Mode Service Mode > NETWORK GR. ■ PFW SETTING Service Mode > NETWORK GR. > PFW SETTING IPTBROAD Setting to allow transmission of multicasts Detail To set the behavior concerning multicast address transmissions. Adj/Set/Operate Method 1) Select the item, and then press OK key. 2) Turn OFF/ON the main power switch.
  • Page 243: Installation

    Installation Installation of the host machine ..234...
  • Page 244: Installation Of The Host Machine

    10. Installation Installation of the host machine Host machine can be installed by the user. See "Getting Started" for details of the installation procedures. Operation when using uniFLOW Online When using uniFLOW Online*, follow the setup procedures on the uniFLOW* Online First Steps Guide (http://www.nt- ware.com/uFO_FS).
  • Page 245: Appendices

    APPENDICES Service Tools........236 General Circuit Diagram....237 List of Items Which Can Be Imported ............239 Backup Data List....... 241 Soft counter specifications ....242...
  • Page 246: Service Tools

    Service Tools Service Tools Special Tools Tool name Tool No. Remark Sublog Board FM0-1774 Debug Log Collection Expansion ROM for servicing FM0-2725 Used togeher with a Sublog Board for backup/restoration of data Solvents and Oil List Type Purpose Remark Ethyl alcohol •...
  • Page 247: General Circuit Diagram

    General Circuit Diagram General Circuit Diagram General Circuit Diagram (1/2) Laser Scanner Unit +24VD /SCNACC DC Controller PCB Laser Scanner /SCNDEC J163 Motor PGND J159 J157 J156 J151 J158 J144 1 2 3 1 2 3 1 2 3 4 5 1 2 3 4 /LDPWM /BDI...
  • Page 248: General Circuit Diagram (2/2)

    General Circuit Diagram General Circuit Diagram (2/2) UN21 Control Panel Relay PCB UN20 Control Panel PCB FRONT_USB 2 3 4 12 11 10 9 8 UN24 UN25 Memory PCB SOFT-ID PCB J817 2 3 4 5 6 1 2 3 4 5 6 1 2 3 4 5 6 7 J1004 2 3 4 5...
  • Page 249: List Of Items Which Can Be Imported

    List of Items Which Can Be Imported List of Items Which Can Be Imported The following shows the items to be imported for this model. Note that the setting values are not imported in cases such as below: • Items which are originally not included in a DCM file (e.g.:"Settings/Registration Basic Information" of a DCM file exported using service mode) •...
  • Page 250 List of Items Which Can Be Imported Initial screen Large Small Case A Case B Case C BUFFER LIMIT E-RDS E-RDS SWITCH RGW-ADDRESS RGW-PORT WOLtrans PROXYRES IPSEC SETTING IKERETRY IKEINTVL SPDALDEL IPSDEBLY PFW SETTING IPTBROAD EAPOL_WT GCP-URLC...
  • Page 251: Backup Data List

    Backup Data List Backup Data List Backup Data Data Location Replacement Delete Method Backup by User Backup by Service Setup Service Function DC Control- Main Control- Initialize Menu Network > Init. User Mainte- Service Mode Yes/No Method Location Yes/No Method Location ler PCB ler PCB...
  • Page 252: Soft Counter Specifications

    Soft counter specifications Soft counter specifications Soft counter specifications The numbers entered for software counters are classified as follows: Counter Details 100 to 119 Total 300 to 399 Print 700 to 799 Reception print Counter No. Counter Description Counter Type Total Total 1 Total 2...

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