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10. Press the down arrow key on the Control Panel, and check that "DL-T DATA WRITE Do not turn the main power
OFF." is displayed.
CAUTION:
The log is written when the machine is restarted the next time after the Sublog Board is attached. Therefore, make sure to
quickly turn OFF the power after the problem has occurred and write to the USB flash drive to collect the log for the problem.
If you do not perform this operation quickly, the target operation log may be overwritten by the logs that are written
periodically, etc.
The message "UPDATE:LANC→/↓" is displayed when the log has been written.
11. Turn OFF the power of the machine, and remove the USB flash drive.
12. Connect the USB flash drive to the PC, and check that the log has been saved to the following path:
• /LOG_TMP/SUBLOG.bin
13. Send the file saved to the USB flash drive to the Support Dept. of the sales company.
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7. Troubleshooting
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Table of Contents
Troubleshooting
