Table of Contents
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After Replacing the Main Controller PCB.............................................................................................178
7. Troubleshooting...........................................................................................179
Test Print......................................................................................................................................... 180
Overview.......................................................................................................................................... 180
How to view the Test Print D1............................................................................................................ 184
Device Log List................................................................................................................................. 185
Cartridge Log Print.......................................................................................................................... 186
Troubleshooting...............................................................................................................................188
Remedy for Image Failure..................................................................................................................188
Image Failures Occur at Regular Intervals...........................................................................................188
Checking the Amount of Fixing Nip.....................................................................................................188
Obtaining Debug Log...................................................................................................................... 190
Function Overview.............................................................................................................................190
Debug Log........................................................................................................................................190
Conditions for collecting logs..............................................................................................................190
Debug Log Collection Procedure........................................................................................................ 191
8. Error/Jam/Alarm........................................................................................... 194
Overview......................................................................................................................................... 195
Error Code.......................................................................................................................................197
E000-0000--: Fixing temperature rising error....................................................................................... 197
E001-0000--: Abnormally high fixing temperature 1..............................................................................197
E004-0000--: Fixing Drive Assembly circuit error................................................................................. 197
E004-0005--: Fixing Area Error...........................................................................................................197
E014-0000--: Main Motor error........................................................................................................... 197
E014-0001--: Main Motor error........................................................................................................... 197
E015-0001--: Cassette 1 lift-up error...................................................................................................197
E015-0002--: Cassette 2 (Option Cassette 1) lift-up error..................................................................... 197
E015-0003--: Cassette 3 (Option Cassette 2) lift-up error..................................................................... 198
E015-0004--: Cassette 4 (Option Cassette 3) lift-up error..................................................................... 198
E066-0000--: Environment Sensor error..............................................................................................198
E06F-0068--: EEPROM access error.................................................................................................. 198
E100-0000--: Laser Scanner error...................................................................................................... 198
E110-0000--: Scanner Motor error...................................................................................................... 198
E110-0001--: Scanner Motor error...................................................................................................... 198
E196-0000--: Firmware error (The host machine or the option cassette)................................................198
E196-0002--: DC Controller internal error............................................................................................198
E245-1011--: Host machine FRAM write error..................................................................................... 198
E245-1012--: Host machine FRAM write error..................................................................................... 199
E245-1013--: Host machine FRAM write error..................................................................................... 199
E245-1021--: Host machine FRAM write error..................................................................................... 199
E245-1022--: Host machine FRAM write error..................................................................................... 199
E245-1023--: Host machine FRAM write error..................................................................................... 199
E245-2012--: FLASH write error......................................................................................................... 199
E245-2022--: FLASH write error......................................................................................................... 199
E246-0001--: System error.................................................................................................................199
E246-0002--: System error.................................................................................................................199
E246-0003--: System error.................................................................................................................199
E246-0004--: System error.................................................................................................................199
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Contents
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Table of Contents
Troubleshooting
