Nortel Viewer User Manual page 48

Queries
Not equal to
Use to exclude specific field values.
Data Type: string, numeric, boolean
Example
All calls except those made by agent Peter Smith:
Field
Agent
In range
Specifies a range of values for a field. This is suitable for numeric and date
fields. When specifying a range, you separate the high and low values using
a comma. This operator is inclusive.
Data Type: numeric, dateTime
Example
You want to search for calls in a particular date range:
Field
Start Date
This search will return calls where the Start Date is between October 1 2007
and October 31 2007, inclusive.
Containing
Use to search for a value within a field. Suitable for string fields.
Data Type: string
48
Operator
Not Equal to
Operator
In Range
Value
Peter Smith
Value
2007-10-01,2007-10-31
Standard 2.0
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