Searching For Calls - Nortel Viewer User Manual

Searching for calls

Searching for calls

Before you can replay calls, you must search the calls database for the calls
that you want to replay. You can search for calls using either of the
following methods:
Run a query — The queries available to you will appear in the queries
panel.
Execute a shortcut — If there is a shortcut for the query you want to
run, click the shortcut icon in the shortcuts panel.
18
Standard 2.0
Nortel Viewer