Finding Your Way Around - Nortel Viewer User Manual

Introduction

Finding your way around

The application window consists of the following elements:
Shortcuts
Queries
Results
Call Viewer
Shortcuts
The Shortcuts pane contains icons, which are shortcuts to a pre-defined
query.
These are useful for quickly running queries. You will not necessarily have
a shortcut icon for every query, perhaps just for those queries you use most
frequently.
To execute a query that has a shortcut, simply click the shortcut icon once,
and all calls matching the search criteria will be returned.
Queries
The Queries pane lists all the pre-defined queries that are available to you.
To execute a query click its description once. All calls matching the defined
criteria will be returned.
When you run a query, you may be prompted to enter further information,
for example a date range.
Results
Whenever you search for calls, the results are displayed in the Results pane.
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Standard 2.0
Nortel Viewer