Configuring Cdns On The Contact Center Manager Administration Server - Nortel CallPilot Supplementary Manual

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Configuring CDNs on the Contact Center Manager Administration
Server
Perform the following procedures to configure the Contact Center Manager
Administration (CCMA) Server.
Configuring CDNs on the Contact Center Manager Administration Server
Step
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Solution Integration Guide for Communication Server 1000/CallPilot/Contact Center/Telephony Manager
Copyright © 2006, Nortel Networks
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Configuring CDNs on the Contact Center Manager Administration Server
The site name must be unique and can consist of any combination
of a minimum of 6 and up to 15 characters.
You must use the same site name you used on the original server.
If you are configuring a CCT server, select the CCT Server tab.
Enter the CCT server Host Name and Port Numbers.
Select the Utilities tab and create the Platform Recovery Disk.
Review the tabs and make any other necessary changes, and then
click OK.
The Complete Server Configuration window appears.
Click Yes.
Wait for the CCMS installation success window to appear.
Click OK.
Click Finish.
Click Yes to reboot the server.
Action
In a web browser, enter the CCMA URL.
Log in to the Web Manager using the system's defined user ID and
password.
Select Configuration.
The CCMS Properties page appears.
In the system tree pane, select the server to which you wish to add
the CDNs.
Select the CDN (Route Points) folder.
The CDN Route Point page appears.
For Name, type the name of the CDN to appear in reports.
Enterprise: Common
NN49000-300 01.01 Standard
CS 1000 Release 4.5 20 December 2006
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