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Solving Printer
Problems
This section helps you identify printer conditions and problems you can often
correct yourself. When you first recognize a problem, determine whether it is
located within the printer, the software program, or an option. After you've
determined where the problem is located, then follow the steps in this chapter
to solve the problem.
For additional assistance and answers to your questions, contact your point of
purchase, or see the printer registration card for the number appropriate for
your country. Technical support is also available at the Lexmark site on the
World Wide Web (http://www.lexmark.com).
Notes:
1
If you continuously use the printer for a long period of time, the
printhead becomes hot and will automatically stop at a specified
threshold temperature. When the temperature falls below a certain
value, the printer will restart normal printing operations.
2
If the print pattern is dense, the printer slows down its print speed.
Testing the Printer
Each time you turn the printer on, it performs an internal check, or Power-On
Self Test, of its settings.
The printer can also perform a printer test. You can run this test even if your
printer is not connected to your computer.
Before you test the printer, make sure paper and ribbon are installed.
Chapter
Chapter 6: Solving Printer Problems
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