Lexmark Forms Printer 4227 Plus User Manual
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Lexmark Forms Printer 4227 Plus User Manual

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  • Page 1 4227 plus User’s Guide...
  • Page 2 First Edition (November 1998) The following paragraph does not apply to any country where such provisions are inconsistent with local law: LEXMARK INTERNATIONAL, INC., PROVIDES THIS PUBLICATION “AS IS” WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.

  • Page 3: Table Of Contents

    Front View of Printer ........
  • Page 4 One Second Tear-off ........43 Manual Tear-off (Auto Tear-off Set to Off) .
  • Page 5 Cleaning the Printer ........
  • Page 6 Index ........129 Contents...

  • Page 7: Chapter 1 - Getting Started

    User’s Guide Reference Card Printer Registration Card If any items are missing or damaged, contact your point of purchase. If you need to purchase a parallel printer cable, we recommend Chapter Power Cord Ribbon Cartridge Chapter 1: Getting Started Acoustic Cover...
  • Page 8 Lexmark part number 1329605 (3.05 m or 10 ft.) or 1427498 (6.1 m or 20 ft.). If you need to purchase an RS-232 serial cable, we recommend Lexmark part number 1038693 (15.3 m or 50 ft.). Place the printer so the front of the printer aligns with the edge of the desk or table.

  • Page 9: Installing The Ribbon Cartridge

    Remove the protective cardboard. Installing the Ribbon Cartridge Make sure the printer is Off. Make sure the top cover is removed. If you need help, see step 4 on page 2. Chapter 1: Getting Started...
  • Page 10 Manually move the printhead to the side of the printer as shown. Rotate the ribbon advance knob counterclockwise to ensure the ribbon feeds smoothly. If necessary, untwist the ribbon. Chapter 1: Getting Started...
  • Page 11 Manually move the ribbon guide to the side of the cartridge, as shown, then rotate the ribbon advance knob to take up any slack in the ribbon. Ribbon Guide Insert the ribbon guide over the metal pins on each side of the printhead.
  • Page 12 Press down firmly on the ribbon cartridge to snap it into place. Make sure the ribbon feeds smoothly by rotating the ribbon advance knob counterclockwise. Chapter 1: Getting Started...
  • Page 13 Replace the top cover. Attach the acoustic cover. Align the notches on the acoustic cover with the slots on the top cover. Chapter 1: Getting Started...

  • Page 14: Connecting The Parallel Cable

    Close the acoustic cover. Connecting the Parallel Cable You will need to connect either a parallel cable or a serial cable to the printer. If you are installing a serial cable, see “Connecting the Serial Cable” on page 10 for help.
  • Page 15 Connect the parallel cable. This cable is not supplied with your printer. An IEEE 1284-compliant parallel cable such as Lexmark part number 1329605 (3.05 m or 10 ft.) or 1427498 (6.1 m or 20 ft.) is recommended. Note: You do not need to attach a grounding wire to the computer.

  • Page 16: Connecting The Serial Cable

    Connect the serial cable. The cable is not supplied with your printer. We recommend Lexmark’s null modem RS-232 (DB 25 Female to DB 25 Male) serial cable, part number 1038693 (50 ft.). Note: You do not need to attach a grounding wire to the computer.

  • Page 17: Connecting The Power Cord

    Connecting the Power Cord Make sure the printer is Off. Connect the smaller end of the power cord to the printer. Connect the other end of the power cord to a properly grounded electrical outlet. Changing the Serial Settings Turn the printer On.
  • Page 18 Press Menu to enter the function menu. Press Item until Interface Opt. appears on the display. Press Next and the default interface setting appears. To change the default, press Next interface option you want appears. Press Store. Note: You must select Auto or Serial to access serial settings. Press Prev.

  • Page 19: Verifying Serial Interface Settings

    On the operator panel, press Menu. Press Item or Item Press Start to print the current printer-function settings. Note: If the settings are not what you expected, see “Using the Function Menus” on page 31 to change them. Press Quit to exit the function menu.
  • Page 20 Pull the paper supports up. Paper Select Lever Open the manual feed door. Chapter 1: Getting Started Paper Supports...
  • Page 21 Place a single sheet against the left paper guide. Move the right paper guide so that the guide aligns with the right edge of the paper. Push the sheet in until the feed rollers draw the sheet into the printer. Left Paper Guide Right Paper Guide The Paper Empty/Add Paper message disappears.

  • Page 22: Setting The Language Of The Operator Panel Messages

    Press Quit to exit the function menu. Setting the Language of the Operator Panel Messages To set up your printer in a language other than English: Turn the printer On. Press Menu to enter the function menu. Chapter 1: Getting Started...
  • Page 23 Press Item or Item until Control Options appears on the display. Control Options Item  Menu/ Tear Off Menu/ Item  Item  Quit Store Quit Font Pitch Item  Item  Item  Item  Start/ Load Stop Unload Press Next Press Item or Item...

  • Page 24: Installing Your Application Software

    Now that you have set up your printer, make sure it works with the application software (program) you want to use. Most application software programs let you specify the type of printer you are using so the program can take full advantage of the printer’s features.

  • Page 25: Epson Emulation Mode

    IBM Proprinter III XL The printer driver you select in your software application must match the emulation mode you select for your printer. If your software does not allow you to select the Forms Printer 4227 Printer driver, you may need to customize your printer for the Epson emulation mode.
  • Page 26 Chapter 1: Getting Started...

  • Page 27: Chapter 2 - Features And Functions

    Features and Functions Your printer has many features to help you perform your work efficiently. The printer combines excellent print quality along with the ability to print several print styles and graphics. The following table describes the features and functions of your printer.
  • Page 28 AutoGap When AutoGap is set to On (default), the printer automatically adjusts to the thickness of the paper you are using. When the interface option is set to “Auto,” the printer knows Automatic Interface which interface is active, parallel or serial. You do not need to...

  • Page 29: Front View Of Printer

    Covers the continuous forms tractor. Manual feed door Enables manual feed of cut forms. Operator panel Indicates printer status and makes control of printer functions simple and convenient. Paper guides Aligns the margins of a cut form sheet. Paper Supports...
  • Page 30 Selects the paper type: • Cut form sheets ( • Continuous forms ( Paper supports Supports cut forms when they are ejected from the printer. Power switch Switches power On or Off. Top cover Covers the ribbon cartridge and internal components.

  • Page 31: Rear View Of Printer

    Connects the serial cable. Tear-Off bar Allows you to tear off continuous forms. Tractor connector Supplies power to the optional Tractor 2 Feeder. Power connector Connects power from the power cord to the printer. Parallel Connector Chapter 2: Features and Functions...

  • Page 32: Supplies

    A parallel or serial cable, ribbon cartridges, and paper are the only supplies you need for your printer. You can order a parallel cable from Lexmark. Order part number 1329605 (3.05 m or 10 ft.) or part number 1427498 (6.1 m or 20 ft.).

  • Page 33: Chapter 3 - Using The Operator Panel

    Start/ Stop Your application software may allow you to operate your printer from your computer. You may not need to use the operator panel very often, although you will need to check the operator panel for messages if you have printer problems.

  • Page 34: Buttons

    • Select a font. See “Character Options” on page 36 for a list of Font fonts available for your printer. When you press Font, the printer goes offline and displays the current pitch and font. • Scroll down to display the next menu item.
  • Page 35 • Go back in a menu or return to the Main Menu. Prev. • Make sure the printer is online (ready state). The printer must be Start/Stop online to accept data. This is the only active button when the printer is printing. Press this button to stop a print job.

  • Page 36: Lights

    Lights Light When you see this light... Power (Green) The printer power is on. Ready (Green) The printer is online and ready to print. The following conditions cause the Ready light to turn off: • • • • • •...

  • Page 37: Using The Function Menus

    Press Quit to exit the function menus. Note: If you have changed any settings, the printer performs a Power-On Self Test. If you did not change any settings, the printer enters the not- ready state. to exit each level of the menu.

  • Page 38: Overview Of Function Menus

    Primary Options Note: Menu items marked with an asterisk ( ) may not appear on the operator panel, depending on the printer settings or what printer options are installed. See “Menu Options” on page 34 for further information. Default Font/Pitch...
  • Page 39 Auto Tear-off Auto Sheet Feed Tractor Auto Cut Sh. Ld. Form Length Press Left Margin Next Paper Hand. Opt. Right Margin Bottom Margin Lines Per Inch Eject by FF Press Next AutoGap Single Uni-Dir Print Auto Rdy Cut Sht Press Next Paper Out Alarm TOF Read...

  • Page 40: Menu Options

    Menu Options The following table provides information on where to find specific functions on the printer operator panel. Those selections in italics may or may not appear on the panel, depending on the printer settings or what printer options are installed.
  • Page 41 For example, if you are going to print many documents using Gothic 12pt with a one- inch margin, you can use this function to configure your printer to use those settings upon command. Does not appear if “Disable” is selected in “Default Macro”.
  • Page 42 Chapter 3: Using the Operator Panel Primary Options Default Font Changes the default font the printer uses. (Used if no font is designated in the application software). Default Pitch Changes the default pitch the printer uses.
  • Page 43 Auto Cut Sheet Load menu. If on, automatically loads cut sheets into the printer. Auto Sheet Feed Automatically feeds cut sheets if using Auto Sheet Feeder. Does not appear when the Tractor 2 Option is installed.
  • Page 44 Single – Adjusts the printhead to the paper thickness: • when you turn the printer on, • when you change the paper select lever. – Select this option when you want to print several cut sheets with the same paper thickness when using the Auto Sheet Feeder.
  • Page 45 Tells the printer to print uni- directionally or bidirectionally. Auto Rdy Cut Sht (Auto Ready Cut Sheet) – When set to On, the printer automatically sets the printer online when a cut form is loaded. – When set to Off, you must press Start/Stop to set the printer online after the cut form is loaded.
  • Page 46 Main Menu Emulation Options Interface Options Chapter 3: Using the Operator Panel Primary Options TOF Read Tells the printer to check the TOF when a print job is received. Menu Language Changes the language used on the operator panel. Emulation...

  • Page 47: Setting The Printer Online Or Offline

    Trace Mode —If you enter trace mode in error, you must turn off the printer to clear the Prints the hexadecimal values for all data sent to the printer. Setting the Printer Online or Offline The printer must be online to accept data.

  • Page 48: Stopping The Printer

    To resume printing, press Start/Stop until the Ready light is on. Advancing the Paper You can use the operator panel to advance the paper when the printer is not printing. To advance the paper: •...

  • Page 49: Auto Tear-Off Set To On

    • no data, printer control codes, or escape codes have been sent to the printer after advancing to the TOF position The continuous form remains at the tear-off position until the printer receives the next print request.

  • Page 50: Setting Autogap

    You can select On, Off, or Single AutoGap from the function menu. AutoGap Set to On When AutoGap is set to On, the printer automatically sets itself to the thickness of the paper you are using. To set AutoGap On, press: Menu.
  • Page 51 Item or Item until Off appears. Store. Next Item or Item to select the manual position you want. Store to save the setting. Quit to exit the function menu. The following table gives the manual setting choices and the information needed to make the appropriate choice for your paper type.

  • Page 52: Autogap Set To Single

    AutoGap Set to Single When AutoGap is set to Single, the printer sets the gap between the printhead and the paper only once. This should only be used when printing on several cut sheets of the same thickness while using the Auto Sheet Feeder. The printer adjusts the printhead to the paper’s thickness when you turn the printer on or when the paper select lever is...

  • Page 53: Setting And Using A Macro

    If you want to change the default font or pitch, you must go through the function menus. The default font and pitch are indicated with asterisks (*). For a brief explanation of the operator panel buttons, see “Menu Options” on page 34. Note: Not all pitches are available for all fonts.

  • Page 54: Disabling/Enabling The Operator Panel

    Press and hold Micro Note: When any button except Start/Stop, FormFeed, or Load/Unload is pressed while the printer is disabled, the Operator Panel Disabled message appears on the display for approximately 2 seconds. To enable the operator panel, repeat the above procedure.

  • Page 55: Chapter 4 - Selecting And Loading Paper

    Selecting and Loading Paper Chapter Paper Types and Sizes Below is an illustration of the types of paper you can use with your printer. Continuous Forms Single Sheets Envelope Labels Chapter 4: Selecting and Loading Paper...

  • Page 56: Single Sheets

    Single Sheets Maximum Minimum Multiple Part Single Sheets Maximum Minimum Single Continuous Forms Maximum Minimum Maximum Hole to Hole Minimum Hole to Hole Chapter 4: Selecting and Loading Paper Page Width Page Length Weight 420 mm 558.8 mm 90 g/m (16.5 in.) (22.0 in.) (24 lb.)

  • Page 57: Multiple Part Continuous Forms

    Multiple Part Continuous Forms Page Width Maximum 406 mm (16.0 in.) Minimum 76 mm (3.0 in.) Maximum 393 mm (15.5 in.) Hole to Hole Minimum 63 mm Hole to Hole (2.5 in.) Envelopes Maximum 420 mm (16.5 in.) Minimum 76 mm (3.0 in.) Multiple Part Forms (45 g/m...

  • Page 58: Loading A Single Sheet Or Envelope

    85 for paper loading instructions. Loading a Single Sheet or Envelope into the Manual Feed Turn the printer On. Make sure the paper path is clear. If continuous forms are currently loaded, see “Loading a Single Sheet or Envelope With Continuous Forms Already Loaded” on page 57.
  • Page 59 Pull the paper supports up. Paper Select Lever Open the manual feed door. Paper Supports Chapter 4: Selecting and Loading Paper...
  • Page 60 For example, if you set the left margin at 2.54 cm (1 in.) on the printer, and also have the left margin set at 2.54 cm (1 in.) in your application software, the printer begins printing 5.08 cm (2 in.) from the left edge of the page.
  • Page 61 When you load preprinted forms, put the top of the form in first, printed side up. Left Paper Guide Right Paper Guide The Paper Empty/Add Paper message disappears. • If Auto Cut Sheet Load is On (factory default), the paper feeds automatically to the TOF.

  • Page 62: Setting Auto Cut Sheet Load

    Sheets and Envelopes” on page 70. • If Auto Cut Sheet Load is Off, press FormFeed. Make sure the printer is online (Ready light is on solid). If it is not, press Start/Stop until the Ready light is on solid. You are now ready to print.

  • Page 63: Loading A Single Sheet Or Envelope With Continuous Forms

    Quit to exit the function menu. Loading a Single Sheet or Envelope With Continuous Forms Already Loaded Move the paper select lever down to the continuous forms Turn the printer On. Paper Select Lever position. Chapter 4: Selecting and Loading Paper...
  • Page 64 To clear the paper path, tear off the leading edge of the continuous form, as shown. Park the continuous forms by pressing Load/Unload. Make sure AutoGap is set to On or Single AutoGap. For help, see “Setting AutoGap” on page 44. Open the manual feed door.
  • Page 65 Move the paper select lever up to the single sheets Manual Feed Door Paper Select Lever Set the left margin. Before inserting paper, move the left paper guide so that the print start position you want aligns with the [A symbol printed on the margin position.
  • Page 66 For example, if you set the left margin at 2.54 cm (1 in.) on the printer, and also have the left margin set at 2.54 cm (1 in.) in your application software, the printer begins printing 5.08 cm (2 in.) from the left edge of the page.
  • Page 67 printed side up. The Paper Empty/Add Paper message disappears. • If Auto Cut Sheet Load is On (factory default), the paper feeds automatically to the TOF position. For help, see “Setting Auto Cut Sheet Load” on page 56. • If Auto Cut Sheet Load is Off, press FormFeed. To load an envelope: Place a single envelope against the left paper guide, with the top edge first, print side up.

  • Page 68: Loading Continuous Forms

    Cut Sheet Load” on page 56. • If Auto Cut Sheet Load is Off, press FormFeed. Make sure the printer is online (Ready light is on solid). If it is not, press Start/Stop until the Ready light is on solid. You are now ready to print.
  • Page 69 To load continuous forms: Turn the printer On, making sure the paper path is clear. If a single sheet or envelope is loaded in the printer, press FormFeed to remove Make sure AutoGap is On (factory default). For help, see “AutoGap Set to On”...
  • Page 70 Pull up the left and right tractor locking levers to unlock the tractors. Locking Lever Open the left and right tractor doors as shown. Place the paper pinfeed holes over the second or third pins of the tractor unit. If necessary, move the left or right tractor to adjust the tractor to the paper width.
  • Page 71 For example, if you set the left margin at 2.54 cm (1 in.) on the printer, and also have the left margin set at 2.54 cm (1 in.) in your application software, the printer begins printing 5.08 cm (2 in.) from the left edge of the page.

  • Page 72: Aligning The Left Margin

    Press Start/Stop. The paper loads to the first print position, or tearoff position if Auto Tear-off is On. Make sure the printer is online (Ready light is on solid). If not, press Start/Stop until the Ready light is on solid. You are now ready to print.
  • Page 73 For example, if you set the left margin at 1 inch (2.54 cm) on the printer, and also have the left margin set at 1 inch (2.54 cm) in your application software, the printer begins printing 2 inches (5.08 cm) from the left edge of the page.

  • Page 74: Continuous Forms

    Continuous Forms To set the left margin for continuous forms, first locate the [A symbol on the printer (see figure below). [A Symbol Pull up the left and right tractor locking levers to unlock the tractors. Locking Lever Move the left tractor to the left or right of the [A symbol. Push down the left tractor locking lever to lock it in place.

  • Page 75: Top-Of-Form (Tof)

    Press any paper movement key (Micro , Micro , or LineFeed) to move the paper to the position you want. The following illustration shows the printer without the ribbon cartridge installed. When the cartridge is not installed, you can easily see the position of the two horizontal white lines on either end of the metal platen bar.

  • Page 76: Setting Tof For Single Sheets And Envelopes

    Whenever you change the TOF setting, tear off excess continuous forms, then unload and reload the paper by pressing Load/Unload. This ensures the printer goes to the current tearoff setting. Note: When Auto Tear-off is set to On, the paper advances to the current tearoff position.

  • Page 77: Setting Tof In A Macro

    • the paper has advanced to the TOF on the next page; • no data, printer control codes, or escape codes have been sent to the printer after advancing to the TOF; • continuous paper is loaded by pressing Start/Stop.

  • Page 78: Changing Tearoff Position

    Press Micro or Micro position on the tear bar. The printer beeps if you go out of range. Press Start/Stop to set and save the tearoff position. SAVED appears on the display for one second. The printer beeps twice. The paper rolls backward, then goes to the new tearoff position.
  • Page 79 Prev. to adjust the alignment. Lines 2 and 4 move to align with lines 1 and 3. The printer is aligned correctly when lines 2 and 4 are vertically aligned with lines 1 and 3. Press Item lines 2 and 4 to the right. Press Item...
  • Page 80 Chapter 4: Selecting and Loading Paper...

  • Page 81: Chapter 5 - Printer Options

    Printer Options The following options are available for your printer: Available Options Auto Sheet Feeder Extended Cut Sheet Paper Guides Parallel Cable Printer Stand Serial Cable Tractor 2 Feeder This chapter also describes how to install the Auto Sheet Feeder and Tractor 2 Feeder.

  • Page 82: Auto Sheet Feeder

    Auto Sheet Feeder Read this section to install the Auto Sheet Feeder, change the Auto Sheet Feeder setting on the printer, and load paper in the Auto Sheet Feeder. The Auto Sheet Feeder attaches to the front of your printer and automatically feeds single sheets of paper into the printer.

  • Page 83: Installing The Auto Sheet Feeder

    The Auto Sheet Feeder is easy to install and remove. You will not need to make electrical connections or require special training or tools. Make sure the printer is Off. 139.7 mm (5.5 in.) minimum 355.6 mm (14.0 in.) maximum 558.8 mm (22 in.)
  • Page 84 Open, pull up, and remove the front cover. Paper Select Lever Push up the paper select lever. Insert the tabs on both sides of the Auto Sheet Feeder into the grooves on the printer. Chapter 5: Printer Options Front Cover Groove Power Switch Groove...
  • Page 85 Attach the front paper supports to the Auto Sheet Feeder. Pull the paper supports to the upright position and attach the wire paper supports to them. Wire Paper Supports Paper Supports Chapter 5: Printer Options...

  • Page 86: Loading Paper In The Auto Sheet Feeder

    Paper Hand Opt. appears. Next Item until Auto Sheet Feed appears. Next to see the printer’s setting. until On appears. Item Store to save the setting. Quit to exit the function menus. Loading Paper in the Auto Sheet Feeder The Auto Sheet Feeder lets you print from single sheets of paper stacked in the feeder.
  • Page 87 Locking Lever Place single sheets into the Auto Sheet Feeder. Note: • Place letterhead paper with the letterhead facing up and toward the printer. • The paper level should not exceed the markings on the position. Chapter 5: Printer Options...
  • Page 88 The distance from the [A symbol to the left paper guide determines the left margin. Move the right paper guide to match the paper width you are using. Chapter 5: Printer Options Printing begins at the [A symbol. Margin Guide...
  • Page 89 Loading Paper for Auto Sheet Feeder Manual Feed If continuous forms are currently loaded on the printer, park the continuous forms before performing these steps. For help parking continuous forms, see steps 1 and 2 of “Parking Continuous Forms and Changing Tractor Feeders”...
  • Page 90 For example, if you set the left margin at 1 inch (2.54 cm) on the printer, and also have the left margin set at 1 inch (2.54 cm) in your application software, the printer begins printing 2 inches (5.08 cm) from the left edge of the page.

  • Page 91: Tractor 2 Feeder

    Tractor 2 Feeder The Tractor 2 Feeder attaches to the front of your printer and provides dual tractor capability with a second tractor feed for continuous forms. This option lets you have two different types of continuous forms loaded on your printer at the same time.

  • Page 92: Installing The Tractor 2 Feeder

    Note: Before installing the Tractor 2 Feeder, make sure continuous forms are loaded on the other tractor feeder. (When Tractor 2 is installed, you must remove it from the printer to load continuous forms on the other tractor feeder.) For help loading continuous forms on the other tractor feeder, see “To load continuous forms:”...
  • Page 93 Insert the tabs on both sides of the Tractor 2 Feeder into the grooves on the printer. Left Side Panel Attach the front cover that came with the Tractor 2 Feeder. Remove any cables attached to the back of the printer. Groove Right Side Panel Front Cover Chapter 5: Printer Options...
  • Page 94 Remove the system board cover from the back of the printer. Lift the cover while prying at the bottom center. On the system board cover, twist the knockout plug to remove it. Replace the system board cover. Plug the Tractor 2 Feeder cable into the tractor connector on the back of the printer.
  • Page 95 Tractor 2 Feeder Cable Tractor Connector Position the cable clamp flush with the bottom edge of the printer and against the embossed edge, with the open section facing upward. Embossed edge Cable clamp...

  • Page 96: Loading Paper In The Tractor 2 Feeder

    Attach cables removed in previous step. Turn the PC and the printer On after plugging both back in. See “Loading Paper in the Tractor 2 Feeder” on page 90 for infor- mation on how to load the Tractor 2 Feeder.
  • Page 97 Turn the printer On. Make sure the paper path is clear. If a single sheet or envelope is loaded in the printer, remove it. Make sure AutoGap is set to On or Single AutoGap. For help, see “Set- ting AutoGap” on page 44.
  • Page 98 Place the paper holes over the second or third pins on the tractors. If necessary, move the left or right tractor to adjust the tractor to the paper width. Left Tractor Door Close the left and right tractor doors. Chapter 5: Printer Options Right Tractor Door...
  • Page 99 For example, if you set the left margin at 1 inch (2.54 cm) on the printer, and also have the left margin set at 1 inch (2.54 cm) in your application software, the printer begins printing 2 inches (5.08 cm) from the left edge of the page.
  • Page 100 Press Start/Stop. The paper loads to the print position or the tear-off position if Auto Tear-Off is On. Make sure the printer is online (Ready light is on solid). If it is not, press Start/Stop until the Ready light is on solid. You are now ready to print.
  • Page 101 Push the paper select lever up to the single sheet Pull the paper supports to the upright position. Set the left margin. Move the paper guides so that the print start position you want position. Paper Supports Paper Select Lever Chapter 5: Printer Options...
  • Page 102 For example, if you set the left margin at 1 inch (2.54 cm) on the printer, and also have the left margin set at 1 inch (2.54 cm) in your application software, the printer begins printing 2 inches (5.08 cm) from the left edge of the page.

  • Page 103: Parking Continuous Forms And Changing Tractor Feeders

    Cut Sheet Load” on page 56. If Auto Cut Sheet Load is Off, press FormFeed. Make sure the printer is online (Ready light is on solid). If it is not, press Start/Stop until the Ready light is on solid. You are now ready to print.
  • Page 104 Item until Select Tractor appears. Next until Tractor 2 appears. Item Store to save the setting. Quit to exit the functions menu. To change the default tractor, press: Menu. Item until Paper Hand Opt. appears. Next Chapter 5: Printer Options...

  • Page 105: Removing The Tractor 2 Feeder

    Removing the Tractor 2 Feeder To remove the Tractor 2 Feeder and load continuous forms on the normal tractor feeder: Turn the PC and the printer Off and unplug both. If continuous forms are loaded on the Tractor 2 Feeder, remove the continuous forms.
  • Page 106 Reload forms on the Tractor 2 Feeder. For help, see “Loading Paper in the Tractor 2 Feeder” on page 90. Turn the PC and the printer On after plugging both back in. Choose the tractor feeder you want to use as the paper source. For help, see “Parking Continuous Forms and Changing Tractor Feeders”...

  • Page 107: Chapter 6 - Solving Printer Problems

    For additional assistance and answers to your questions, contact your point of purchase, or see the printer registration card for the number appropriate for your country. Technical support is also available at the Lexmark site on the World Wide Web (http://www.lexmark.com).

  • Page 108: Clearing Paper Jams

    6. Remove the remaining forms by pulling them slowly toward the back of the printer. If the forms are blocked by the ribbon, remove the ribbon cartridge before attempting to remove the forms. For instructions on removing and loading the ribbon cartridge, see “Removing the Ribbon Cartridge”...

  • Page 109: Problem Conditions

    Symptom Probable Causes and Actions 001 Paper Out • End-of-form (EOF) condition. Action: Load forms or paper in the printer and press Start/ Stop. • Forms are loaded incorrectly. Action: Check that the forms are loaded correctly. For help, see “Loading Continuous Forms” on page 62.
  • Page 110 005 Cover Open • Top cover is open or not properly closed. 007 Data Error • Data is not transmitted correctly and the printer prints ¿, • Printer cable is disconnected or is not connected 6xx Machine Chk • Paper jam condition.
  • Page 111 • The paper select lever is not in the correct position. Action: Move the paper select lever to the other position. Paper Load Error • An error occurred while loading paper. Action: Remove any paper in the feeder and reload it. Chapter 6: Solving Printer Problems...

  • Page 112: Paper Feed Problems

    • Pinfeed holes of multi-part forms do not align with each Chapter 6: Solving Printer Problems Tip: Even if the printer does not detect a paper jam, a piece of paper may remain in the printer, or adhesive tape or glue stuck to the platen may prevent the paper from feeding properly.

  • Page 113: Printing And Print Quality Problems

    Action: Press Start/Stop. (Ready light comes on.) • Printer cable is disconnected or not connected correctly. Action: Turn off the computer and the printer. Check that the printer cable is connected correctly at both ends. Turn the computer and printer on.
  • Page 114 Nothing is printed • Auto Sheet Feeder is installed and AutoGap is set on page. Chapter 6: Solving Printer Problems Action: Replace the ribbon cartridge. For help, see “Installing the Ribbon Cartridge” on page 3. Action: Adjust AutoGap (see page 35).

  • Page 115: Alarm And Abnormal Noise

    Printer makes • Printer is not placed on a sturdy level surface. abnormal noise. Action: Place the printer on a desk or table. Check that no objects are touching the printer. • Ribbon cartridge is not snapped in place correctly. For help, see “Installing the Ribbon Cartridge”...

  • Page 116: Power Problems

    Display Messages Message Description Ready (IBM) The printer is online and ready to accept data, and IBM PPDS mode is selected. Ready (EPSON) The printer is online and ready to accept data, and Epson emulation mode is selected. 001 Paper Empty/...
  • Page 117 6XX Machine Chk A hardware error occurred. If this happens, turn off the printer, fix the paper jam or other problem, then turn the printer back on. If the error occurs again, contact your point of purchase, or see the printer registration card for the number appropriate for your country.
  • Page 118 Chapter 6: Solving Printer Problems...

  • Page 119: Chapter 7 - Maintaining Your Printer

    Unplug the power cord. Wait until the printhead is cool. Cleaning the inside of the printer: Every few months, use a soft brush and a vacuum to remove dust, ribbon lint, and pieces of paper. Remove the ribbon cartridge to prevent the ribbon from going into the vacuum. Vacuum any dust from around the printhead and in the printer cavity.

  • Page 120: Removing The Ribbon Cartridge

    Auto Sheet Feeder using isopropyl alcohol and a clean cloth. You can rotate one roller while applying the cleaning cloth to the other roller. Removing the Ribbon Cartridge Turn the printer Off. Remove the top cover. Chapter 7: Maintaining Your Printer...
  • Page 121 Carefully pull up on the ribbon guide while also pulling up on the rib- bon cartridge. The cartridge unlatches from the printer. Ribbon Guide For help installing a ribbon cartridge, see “Installing the Ribbon Cartridge” on page 3. Ribbon Cartridge...
  • Page 122 Chapter 7: Maintaining Your Printer...

  • Page 123: Appendix A - Notices

    This feature will cut the energy used by up to 50 percent. Lexmark is proud to be a participant in this program. Appendix As an Energy Star Partner, Lexmark International, Inc.

  • Page 124: Safety Information

    • Refer service or repairs, other than those described in the operating instructions, to a professional service person. • This product is designed, tested and approved to meet strict global safety stan- dards with the use of specific Lexmark com-...
  • Page 125 The safety features of some parts may not always be obvious. Lexmark is not responsible for the use of other replacement parts. Sicherheitshinweise • Falls der Drucker nicht mit diesem Symbol markiert ist, muß er an eine ordnungs- gemäß geerdete Steckdose angeschlossen werden.
  • Page 126 Lexmark. As funções de seg- urança de alguns dos componentes podem não ser sempre óbvias. A Lexmark não é responsável pela utilização de outros compo- nentes de substituição. Informações de Segurança •...
  • Page 127 Dette produktet er utviklet, testet og godkjent i overensstemmelse med strenge verdensom- spennende sikkerhetsstandarder for bestemte Lexmark-deler. Delenes sikkerhetsfunksjoner kan være skjulte. Lexmark er ikke ansvarlig for bruk av uoriginale reservedeler. Informació de Seguretat • Si el vostre producte NO està marcat amb el símbol...
  • Page 128 Japanese Safety Information Chinese Safety Information Korean Safety Information Appendix A:...

  • Page 129: Appendix B - Statement Of Limited Warranty

    When warranty service involves the exchange of a machine or part, the item replaced becomes the property of the Remarketer or Lexmark. The replacement may be a new or repaired item. The replacement item assumes the remaining warranty period of the original machine.

  • Page 130: Limitation Of Liability

    Warranty, you may recover actual damages up to the limit set forth in the following paragraph. Lexmark's liability for actual damages from any cause whatsoever will be limited to the greater of 1) $5,000 or 2) the amount you paid for the machine which caused the damages. This limitation of liability will not apply to claims by you for bodily injury or damage to real property or tangible personal property for which Lexmark is legally liable.

  • Page 131: Glossary

    An alarm that is audible alarm. activated when an event occurs that may require operator attention or intervention for printer operation. For example, an out-of-paper condition. Also called a beeper. Printer automatic interface switching.
  • Page 132 Connected paper continuous forms. forms that feed continuously through the printer, and are perforated to allow tearing them apart. A control character used control code. for print operations, such as line spacing or carriage return. Information entered into or used data.
  • Page 133 A line printed over a overscore. character. A type of connection parallel interface. that links a printer to a computer, by which all 8 bits of a character are sent at the same time. A means to disable the park.
  • Page 134 A type of connection serial interface. that links a printer to a computer, by which the 8 bits of a character are sent one bit at a time. A short line stemming from, and serif.
  • Page 135 Top-Of-Form Control Options cut sheets.
  • Page 136 2 feeder with continuous forms locking font pitch Macro x Options macros, setting and using maintenance cleaning printer ribbon cartridge Manual AutoGap settings margins, aligning operator panel advancing paper buttons disabling/enabling function menus overview table 34–41...
  • Page 137 Top-Of-Form stopping the printer using Tear-Off 42–44 options auto sheet feeder 75, 76 extended paper guides parallel cable printer stand serial cable tractor 2 feeder 75, 85 paper advancing loading auto sheet feeder tractor 2 feeder 50–51...
  • Page 138 Set Top of Form Setting setting AutoGap operator panel language printer online or offline Top-Of-Form in a Macro setting macros single sheets, loading software, installing solving problems alarm and abnormal noise clearing paper jams display message list...

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