Clearing Paper Jams - Lexmark Forms Printer 4227 Plus User Manual

To run a printer test:
1
Turn the printer On.
2
Press Menu.
3
Press Item
4
Press Start. The menu settings print.
If the menu settings do not print, contact your point of purchase or see
the printer registration card for the number appropriate for your
country.

Clearing Paper Jams

Use the following procedures to remove paper jams from your printer.
When jams occur, the Check light is on and the 002 Paper Jam message
appears on the display. If this happens, follow these steps to clear the jam:
1
Open the top cover and tear off the forms at the tear bar and front
bottom openings of the printer.
2
Open the front cover and open the left and right forms tractor doors
and remove the forms from both tractors.
• If the jam occurred below the printhead, go to step 4.
• If the jam occurred above the printhead, go to step 5.
3
Remove the remaining forms by pulling them slowly toward you. Go
to step 6.
4
Remove the remaining forms by pulling them slowly toward the back
of the printer. If the forms are blocked by the ribbon, remove the
ribbon cartridge before attempting to remove the forms. For
instructions on removing and loading the ribbon cartridge, see
"Removing the Ribbon Cartridge" on page 114 or "Installing the
Ribbon Cartridge" on page 3.
5
Make sure all paper is removed from inside the printer, then close the
top cover.
102
Chapter 6: Solving Printer Problems
until Print Settings appears.