Lexmark 2480 User Manual
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Lexmark 2480 User Manual

Lexmark 2480 User Manual

2400 series forms printer
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Summary of Contents for Lexmark 2480

  • Page 1 User’s Guide...
  • Page 2 Eire, send to Lexmark International Ltd., Marketing and Services Department, Westhorpe House, Westhorpe, Marlow Bucks SL7 3RQ. Lexmark may use or distribute any of the information you supply in any way it believes appropriate without incurring any obligation to you. You can purchase additional copies of publications related to this product by calling 1-800-553-9727.

  • Page 3: Table Of Contents

    Features and functions ... 2 Printer description ... 7 Printing the demonstration sample ... 10 Connecting the printer to your computer ... 14 Setting up your Windows and DOS application software ... 17 Chapter 2: Using the operator panel ... 21 Operator panel layers ...
  • Page 4 Setting Top-Of-Form ... 81 Using the Tear Off bar ... 87 Chapter 5: Using Setup mode ... 89 Using Setup mode to change printer settings ... 89 Setup menu options ... 95 Forms Macro menu options ... 96 Data menu options ... 100 Control menu options ...

  • Page 5: Chapter 1: About Your Printer

    About your printer The Lexmark™ Forms Printer 2400 Series are available in 9- and 24-wire narrow-carriage (2480 and 2490) and 9- and 24-wire wide-carriage (2481 and 2491) models. Depending on the printer model you have chosen, your printer may look different than those illustrated in this manual.

  • Page 6: Features And Functions

    Courier and Gothic Prestige, Presentor, Orator, and Script Character spacing Note: supports only 10, 12, and 15 pitch. Resident fonts 2480/2481 • 438 characters per second (cps) 510 cps 309 cps 77 cps (Near-Letter-Quality mode) Not available on these models.
  • Page 7 Printer features by model (continued) Feature/function 2480/2481 Print styles Highlighting capability: Available through printer commands. • Double-high • Double-strike • Double-wide • Emphasized • Italics • Overscore • Subscript • Superscript • Underline Graphics printing Resolution of up to 144 x 240 dots per Supports existing square inch (dpi).
  • Page 8 • Font or Pitch lock is deactivated when you turn the printer Off unless you set them as the menu default. For more information, see “Selecting or locking a font”...
  • Page 9 • Pull tractor Limits the operator panel functions to the Start/Stop, FormFeed, Tear Off, and Load/Unload buttons only, restricting the use of all printer functions to designated persons only. Contains the printer ribbon. • Power-On Self Test • Test Print Test Print determines whether your machine has print problems.
  • Page 10 IBM emulation or Epson emulation. • Compatible with Okidata MICROLINE emulation (option must be installed). Available for 2480/2481 printers only. Lets the printer work with all computers with a compatible interface. Both parallel and USB interfaces are standard.

  • Page 11: Printer Description

    • Cut (form) sheet • Continuous forms Covers the continuous forms push tractors. Pull down to load individual cut forms and envelopes. Indicates printer status and makes control of printer functions simple and convenient. Align the margins of a cut sheet. Power switch...
  • Page 12 Acoustic flap Latch Power cord connector Tractor 2 connector connector Tear Off Latch Optional serial Parallel interface connector knockout...
  • Page 13 Printer parts and function Part name Latches Acoustic flap Tear Off bar Serial interface knockout Parallel connector USB connector Tractor 2 connector Power cord connector Function Fastens the ribbon access cover to the printer. Helps reduce noise during printing. Provides an edge for a continuous form when Tear Off is used.

  • Page 14: Printing The Demonstration Sample

    2 Turn the printer On. The Power light comes On solid, the Paper Out light is blinking, and the current default font light is On solid. For more information on printer status, see “Checking the printer status” on pag e118.
  • Page 15 5 Move the left paper guide to the right until it stops. 6 Insert a single sheet of paper into the front of the printer and adjust the right paper guide so the paper is aligned against both the left and right paper guides.
  • Page 16 7 Insert paper into the printer until the Paper Out light stops blinking. • If Auto Cut Sheet Load is set to On, the paper feeds automatically to the Top-Of- Form. • If Auto Cut Sheet Load is set to Off, press FormFeed.
  • Page 17 8 Turn the printer Off. 9 While pressing Font on the operator panel turn the printer On. Continue pressing Font until all the operator panel lights blink. 10 Release the Font button. The Power and Ready lights stay On and the demonstration page prints.

  • Page 18: Connecting The Printer To Your Computer

    This cable is not supplied with your printer. Use an IEEE-1284 compatible parallel cable such as Lexmark part number 1329605 (10 ft cable) or 1427498 (20 ft cable). Note: You do not need to attach a grounding If you are using a parallel cable, see “Connecting the parallel cable”...
  • Page 19 3 Fasten the clip wires to the parallel cable, as shown. 4 Connect the other end of the parallel cable to your computer. 5 Turn the printer and computer On. 6 Continue with “Setting up your Windows and DOS application software” on pag e17.

  • Page 20: Connecting The Usb Cable

    2 Connect the USB cable at the back of the printer. This cable is not supplied with your printer. Order the Lexmark USB cable using part number 12A2405. 3 Connect the other end of the USB cable to your computer.

  • Page 21: Setting Up Your Windows And Dos Application Software

    Windows-based applications If you are using a Windows program, use the Windows Forms Printer 2400 Series driver available from the Lexmark Web site at www.lexmark.com. Note: Instructions for installing drivers are in the readme.1st file included in the download package.

  • Page 22: Using Ibm Emulation Mode

    If your printer is using IBM mode (the factory default), select a printer from your application software, in the following preferred order. For Lexmark Forms Printer 2480/2481 users: 1 Forms Printer 2480/2481 2 Forms Printer 2380/2381 plus 3 2380 plus/2381 plus 4 2380/2381 IBM Personal Printer Series™...
  • Page 23 2 LQ1050 See “Emulation menu options” on page 103 for more information. Using Okidata MICROLINE emulation mode If your Forms Printer 2480/2481 has the Okidata MICROLINE emulation option installed, select a printer from your application software in the following preferred order:...

  • Page 25: Chapter 2: Using The Operator Panel

    Using the operator panel Use the operator panel to perform basic tasks like feeding forms, taking the printer offline, and setting defaults in Setup mode.

  • Page 26: Operator Panel Layers

    Operator panel layers The operator panel has two layers of functionality. • • 2480/2481 operator panel Power Ready Tractor2 Paper Start/Stop Tear Off Font Lock layer 1 Layer 1, with the operator panel cover closed, contains basic functions like LineFeed, FormFeed, Tear Off, and taking the printer online/offline.
  • Page 27 2490/2491 operator panel Power Ready Tractor2 Paper Start/Stop LineFeed FormFeed Tear Off Load/Unload Tractor Courier Orator Font Prestige Script Gothic Draft FastDft Presentor Lock layer 1 Power Macro Set TOF Set TOF LineFeed Micro Micro Pitch Lock layer 2 Macro Setup...
  • Page 28 Off and back Note: Some functions may not work when data is being processed and the printer is online (Ready light is On). When you want to … Alternate the printer between online (Ready light is On) and offline (Ready light is Off).
  • Page 29 Select between four document formats. For more information, see “Forms Macro menu options” on page 96. Feed the paper upward in: • 1/72-inch increments (2480/2481 models) • 1/90-inch increments (2490/2491 models) If you press and hold the Micro button, the paper advances in micro movements and then goes into continuous feed.
  • Page 30 Off and back On. Note: Some functions may not work when data is being pro- cessed and the printer is online (Ready light is On). When you want to… Feed the paper downward in: • 1/72-inch increments (2480/2481 models) •...

  • Page 31: Understanding The Operator Panel Lights

    Padlock Font Font Lock What it means The printer is On. The printer is online and ready to print. The printer is receiving data. The printer is offline. Tractor 2 is activated. (The optional Tractor 2 Feeder must be installed.) Paper is loaded in the printer.

  • Page 32: Setting The Printer Online Or Offline

    Layer 2 operator panel lights Light Macro Pitch Pitch Lock Setting the printer online or offline The printer must be online to accept data. To set the printer: • • Light status What it means The specified macro function is activated.

  • Page 33: Advancing The Paper

    Advancing the paper You can use the operator panel to advance the paper when the printer is not printing. • • If you are at the Tear Off bar: • • Using Tear Off Tear Off works only when the tractor unit is in the push position.

  • Page 34: Using The Load/Unload Feature

    33. Use the Load/Unload feature to unload continuous forms from the printer while you print on either a cut form or envelope. You can also use the feature to load continuous forms into the printer when the paper path is clear.

  • Page 35: Selecting Or Locking A Font

    Font until the Font Lock light comes On, and the font you want is selected. The font is locked until the printer is turned Off. 3 To disable Font Lock, repeatedly press Font until the Font Lock light turns Off and the font you want is selected.

  • Page 36: Selecting Or Locking A Pitch

    Pitch until the Pitch Lock light comes On and the pitch you want is selected. The pitch is locked until the printer is turned Off. 4 To disable Pitch Lock, repeatedly press Pitch until the Pitch Lock light turns Off and the pitch you want is selected.

  • Page 37: Chapter 3: Changing Tractor Positions

    Changing tractor positions This section describes how to change the tractor unit position.This a tractor unit. Left latching lever Left locking Left lever tractor door You can install the tractor unit in the push tractor position or the pull tractor position. To view an illustration of the tractor positions and paper paths available, see “Paper paths for the push tractor”...

  • Page 38: Push Tractor Position

    Push tractor position The printer is shipped with the tractor unit installed at the front of the printer, which is the push tractor position. This position lets you use the Tear Off feature of the printer. Front cover Push tractor...

  • Page 39: Pull Tractor Position

    Pull tractor position When the tractor unit is installed at the top of the printer, it functions as a pull tractor and supports front and bottom paper loading. Pull tractor position Front cover...

  • Page 40: Converting The Push Tractor To Pull Tractor Position

    Converting the push tractor to pull tractor position Removing the push tractor 1 Make sure paper is not loaded in the printer. 2 Pull out the front cover to release it and pivot the cover up out of the way.
  • Page 41 3 Hold down the latching levers while you pull and lift the tractor unit out of the printer. Tractor unit...

  • Page 42: Installing The Pull Tractor

    Installing the pull tractor 1 Remove the ribbon access cover. 2 Turn the tractor unit around so that the latching levers are upright, facing you. 3 Place the tractor against the back slant of your printer along the tractor guides.
  • Page 43 While still holding down the latching levers, tilt the tractor feeder toward the front of the printer until the hooks at the end of the latching levers fit around the posts on the printer frame. Latching...

  • Page 44: Converting The Pull Tractor To The Push Tractor Position

    Converting the pull tractor to the push tractor position 1 Make sure the printer is Off. 2 Make sure paper is not loaded in the printer. 3 Holding down the latching levers, lift the tractor unit out of the printer.
  • Page 45 5 Make sure the paper select lever is set for continuous forms. 6 Holding down the latching levers, fit the left and right locks onto the posts in the printer. 7 Release the latching levers. 8 Close the front cover.

  • Page 47: Chapter 4: Loading Paper

    Loading paper This section describes how to load a cut form, continuous forms, labels, and an envelope. Cut (form) sheet Continuous forms Envelope Labels...

  • Page 48: Setting The Forms Thickness Lever

    Setting the forms thickness lever Use the forms thickness lever to adjust printing on various forms, depending on the paper thickness. See the following table when setting this lever. Forms thickness for 2480/2481 Paper Paper type thickness Single forms (cut...
  • Page 49 Forms thickness for 2480/2481 (continued) Paper type Multiple-part forms Envelopes Notes: • Print quality depends on the multiple-paper quality and the operating environment. Printing at low temperature may cause poor print quality, depending on the paper used. • When the setting is 4 or higher, printing speed becomes slower.

  • Page 50: Loading Continuous Forms

    Loading continuous forms You can load continuous paper utilizing four different paper paths, depending on whether you have the push tractor installed or the pull tractor installed. Note: If you have installed the optional Auto Sheet Feeder or Tractor 2 Feeder, refer to the documentation shipped with your option for paper loading instructions.
  • Page 51 Paper paths for the push tractor In these examples, the tractor pushes the paper from the front or the rear of the printer. Push tractor Tractor Front loading paper Paper paths for the pull tractor In these examples, the tractor pulls the paper from the front or bottom of the printer.

  • Page 52: Loading Continuous Forms Using The Push Tractor

    Loading continuous forms using the push tractor The factory setting for your printer is the push tractor position. If the tractor unit is not in this position, see “Converting the pull tractor to the push tractor position” on pag e40.
  • Page 53 3 Set the forms thickness lever to a suitable setting. See “Setting the forms thickness lever” on page 44.
  • Page 54 4 Pull out the front cover to release it and pivot the cover up out of the way. Front cover 5 Move the paper select lever down to the continuous forms position. Front cover...
  • Page 55 6 Pull up the left and right tractor locking levers to unlock the tractors. Locking lever...
  • Page 56 7 Open the left and right tractor doors. 8 Place the paper pinfeed holes over the second or third pins of the tractor unit. If necessary, move the left or right tractor to adjust the tractors to the paper width. Keeping the left tractor positioned to the left of the rubber tractor stop keeps your paper within the paper sensor area.
  • Page 57 10 Set the left margin. Move the tractor to align the left margin on your paper with the [A symbol printed on the rear plate. For help, see “Aligning the left margin” on pag e77. Margin guide - printing starts at the [A symbol.
  • Page 58 11 Push down the left tractor locking lever to lock the tractor in place. 12 Remove slack from the paper and lock the right locking lever.
  • Page 59 15 Press Start/Stop to put the printer online. If Auto Tear Off is set to On or One Second, the printer moves the paper to the Tear Off bar. Note: When you use the push tractor to print continuous forms, line spacing within the first 1½...

  • Page 60: Front Loading Continuous Forms Using The Pull Tractor

    “Converting the push tractor to pull tractor position” on pag e36. 1 Turn the printer On. 2 Make sure the paper path is clear. If a cut form or envelope is loaded in the printer, remove it by pressing FormFeed.
  • Page 61 3 Set the forms thickness lever to position 7 while loading the paper.
  • Page 62 4 Move the paper select lever down to the continuous forms 5 Remove the ribbon access cover. 6 Pull up the left and right tractor locking levers to unlock the tractors. position. Ribbon access cover Paper select lever Locking lever...
  • Page 63 7 Open the left and right tractor doors.
  • Page 64 8 Pull out the front cover to release it and pivot the cover up out of the way. Front cover Front cover...
  • Page 65 9 Insert paper into the front of the printer between the metal and plastic plates. Push or pull the paper through the paper path until it passes the printhead.
  • Page 66 10 Close the front cover. 11 Fit the paper pinfeed holes over the tractor pins. If necessary, move the left or right tractor to adjust the tractor to the paper width. Note: If you have trouble moving the right tractor to the paper width, roll the rubber tractor stop out of its’...
  • Page 67 12 Close the left and right tractor doors. 13 Replace ribbon access cover. 14 Set the left margin. Move the tractor to align the left margin on your paper with the symbol [A printed on the ribbon access cover. For help, see “Aligning the left margin”...
  • Page 68 15 Push down the left tractor locking lever to lock the tractor in place. 16 Remove slack from the paper and lock the right lever. Note: If you have trouble moving the right tractor to the paper width, roll the rubber tractor stop out of its’...
  • Page 69 Top-Of-Form is not saved if the printer is turned Off or runs out of paper when using the pull tractor. 21 Make sure the printer is online (Ready light is On solid). If not, press Start/Stop until the Ready light is On solid.

  • Page 70: Bottom Loading Continuous Forms Using The Pull Tractor

    “Converting the push tractor to pull tractor position” on pag e36. 1 Turn the printer On. 2 Make sure the paper path is clear. If a cut form or envelope is loaded in the printer, press FormFeed to remove it.
  • Page 71 3 Set the forms thickness lever to position 7 while loading the paper.
  • Page 72 4 Move the paper select lever to the continuous forms position. 5 Remove the ribbon access cover. 6 Pull up the left and right tractor locking levers to unlock the tractors. Ribbon access cover Paper select lever Locking lever...
  • Page 73 7 Open the left and right tractor doors. 8 Insert the paper through the bottom slot of the printer. Push or pull the paper through the paper path until it passes the printhead. 9 Fit the paper pinfeed holes over the tractor pins.
  • Page 74 the paper, and lock the right tractor. To view the rubber tractor stop location, see “Changing tractor positions” on pag e33. 10 Close the left and right tractor doors. 11 Replace the ribbon access cover. 12 Set the left margin. Move the tractor to align the left margin on your paper with the symbol [A printed on the ribbon access cover.
  • Page 75 13 Push down the left tractor locking lever to lock the tractor in place. 14 Remove slack from the paper and lock the right lever. 15 Move the forms thickness lever back to a suitable setting for the type of paper you are using.

  • Page 76: Loading A Cut Form Or Envelope

    Top-Of-Form is not saved if the printer is turned Off or runs out of paper when using the pull tractor. 19 Make sure the printer is online (Ready light is On solid). If not, press Start/Stop until the Ready light is On solid.
  • Page 77 Loading a cut form or envelope manually 1 Turn the printer On. 2 Make sure the paper path is clear. 3 If continuous forms are currently loaded, tear off the leading edge of the continuous form and then press Load/Unload to park the continuous forms.
  • Page 78 5 Move the paper select lever up to the cut forms position. 6 Open the manual feed door. Paper select lever...
  • Page 79 7 Set the left margin. Move the left paper guide so that the print start position you want aligns with the [A symbol printed on the margin guide. For help, see “Aligning the left margin” on pag e77. Left paper guide The distance from the left paper guide to the [A symbol determines...
  • Page 80 8 Place a cut form or envelope against the left paper guide. If you are loading a preprinted form or envelope, put the top edge in first, printed side 9 Move the right paper guide so the guide aligns with the right edge of the paper. Left paper guide Left paper...

  • Page 81: Aligning The Left Margin

    10 Insert paper into the printer until the Paper Out light stops blinking. • • 11 Make sure the printer is online (Ready light is On solid). If it is not, press Start/Stop until the Ready light is On solid.
  • Page 82 Aligning the left margin for continuous forms To set the left margin for continuous forms, first locate the [A symbol on the printer. The location of this symbol depends on the position of the tractor unit. Push tractor position Push tractor...
  • Page 83 Pull tractor position Pull tractor position 1 Pull up the left and right tractor locking levers to unlock the tractors. 2 Move the left tractor to the left or right of the [A symbol. 3 Push down the left tractor locking lever to lock it in place.
  • Page 84 Aligning the left margin for a manually loaded cut form or envelope To set the left margin for a cut form or envelope, move the left paper guide to the left of the [A symbol, located above the left paper guide. Left paper guide You may then need to adjust the right paper guide to...

  • Page 85: Setting Top-Of-Form

    Setting Top-Of-Form Top-Of-Form sets the first line of print. Use the operator panel to save your Top-of-Form settings for continuous forms, a cut form, and for each macro enabled. Setting Top-Of-Form for continuous form paper in push mode Top-Of-Form can range from minus 1 inch to plus 14 inches from the top of continuous form paper.
  • Page 86 6 Open the operator panel cover to access layer 2. 7 Press any paper movement button (LineFeed, Micro , Micro ) to align with the horizontal lines (located on the platen) with the Top-Of- Form you want. See the illustration, on ” on pag e83. Note: If you press and hold a paper movement button, the paper advances in micro movements and then goes into...
  • Page 87 The continuous forms load to the current Top-Of-Form setting. 11 Press Start/Stop to set the printer online. Note: If Auto Tear Off is set to On or One Second the paper advances to the Tear Off position. A print job or pressing Tear Off returns the paper to the current Top-Of-Form.
  • Page 88 Top-Of-Form. 6 Press Set TOF to set and save Top-Of-Form. 7 Close the operator panel cover. Note: Top-Of-Form is not saved if the printer is turned Off or runs out of paper when the printer is in pull tractor mode.
  • Page 89 For help loading paper, see “Loading a cut form or envelope manually” on pag e73. • If Auto Cut Sheet is set to On, the printer moves the paper or envelope to the current Top-Of-Form •...
  • Page 90 6 Press Set TOF to set and save your Top-Of-Form. 7 Close the operator panel cover. 8 Press Start/Stop to put the printer online. Setting Top-Of-Form in a macro Each macro has a separate Top-Of-Form setting. To set Top-Of-Form in a macro, you must first select that macro: 1 Open the operator panel cover to access layer 2.

  • Page 91: Using The Tear Off Bar

    Tear Off bar position, follow these steps: 1 Press Start/Stop to take the printer offline. 2 Press and hold Tear Off until the printer beeps. 3 Open the operator panel cover to access layer 2. 4 Press Micro the correct position on the Tear Off bar.

  • Page 93: Chapter 5: Using Setup Mode

    Using Setup mode Your printer is preset at the factory for font, pitch, form length, and other settings (also called default settings). This section describes how to change these default settings, how to set up macros, and how to set form length.

  • Page 94: Entering Setup Mode

    1 Open the operator panel cover to access layer 2. 2480/2481 Power Macro Set TOF LineFeed Macro Micro Micro Setup Pitch Lock 2 Pressing Setup puts the printer in Setup mode and prints the Main Menu. 2490/2491 Power Macro Set TOF LineFeed Micro Micro Pitch Lock Macro...
  • Page 95 A new menu prints each time you press a button, displaying new selections. 5 After you make all your selections the printer prints a page with your changes reflected. The following example illustrates how to change the Menu Language setting.
  • Page 96 Example: Changing the menu language setting 1 With the printer in Setup mode, press Micro to print the Control Options menu. 2 Press Pitch to print more control options. Control Options ------------------------ Return to Main Menu Uni-Dir Printing Auto Ready Cut Sheet...
  • Page 97 To Select -------------- No Change English French German Italian (More) Return to Main Menu Printer menus now print in French. Manu contrôle ------------------------ Retour menu principal Revenir à la page précédente Menu langue Lecture haut de page Silence 6 Press Pitch to return to the Main Menu or press Set TOF (No Change) to go back one menu and change another setting.

  • Page 98: Exiting Setup Mode

    Exiting Setup mode 1 Press Set TOF until the printer returns to the Main Menu or press Pitch from any menu containing a Return to Main Menu selection. 2 Press Set TOF again to exit Setup mode. New settings are saved only when the printer exits Setup mode.

  • Page 99: Setup Menu Options

    Setup menu options Use Setup mode to configure your printer according to your business needs. Note: To print a list of all default settings, select This table describes the different options and controls you can select for your printer. Menu options...

  • Page 100: Forms Macro Menu Options

    When you want to customize… Set Default Macro Select the macro you want to be the default when the printer is powered On or select disable if you do not want to use a macro as the default. Character options Default font Select the font you want from the available fonts listed.
  • Page 101 Note: Available for • When set to Enable, switching from 12 cpi to condensed the 2480/2481 printers (Dec 15, Hex 0F) changes the pitch from 12 cpi to 20 cpi. only. • When set to Disable, switching from 12 cpi to condensed (Dec 15, Hex 0F) does not change the pitch.
  • Page 102 Macro options (continued) Use these menu options When you want to customize… Paper handling Left Margin using the printer margin scale. options Select from the following: (continued) • 0” • 1” • 2” • 3” Right Margin Select from the following: •...
  • Page 103 Macro options (continued) Use these menu options When you want to customize… Macro x Character options Defines the character settings for a macro. See “Character options” on page 96 for more information. Paper Handling options Defines the paper handling settings for a macro. See “Paper handling options”...

  • Page 104: Data Menu Options

    When you want to … • Select minimum to set the receive buffer size to zero. • Select maximum for 2480/2481 printers to set the buffer size to 64KB or 96KB, depending on whether NLQ II (Near Letter Quality) Download is enabled.
  • Page 105 Use these menu options FF Enable Note: Available for the 2480/2481 printers only. Code Page Sub When you want to … Control form feed commands. • Select On to execute any form feed codes (X'0C'). • Select Off to ignore any form feed codes when paper is positioned at the current Top-Of-Form.

  • Page 106: Control Menu Options

    • Set to Off, the two passes are printed bidirectionally except • The factory setting is Off. Auto Ready Cut Sheet Customize how the printer goes to Ready after a cut sheet is loaded. • When set to On, the printer automatically goes to the •...

  • Page 107: Emulation Menu Options

    Select between IBM mode and Epson mode. If you installed an OKI option, OKI is also listed. Use Pro-III mode Proprinter III, available only on 2480/2481 printers, enables compatibility with the Proprinter III. • When set to On, the printer emulates a Proprinter III.
  • Page 108 The following character sets are also supported, but only through host commands used by Epson FX850/FX1050: • Japan • Norway • Denmark II • Korea (2480/2481 printers only) • Spain II • Latin America • Legal Use 7 or 8 Bit Graphics...

  • Page 109: Interface Menu Options

    Interface menu options Your computer and printer settings must match. Interface options Use these menu options Interface Honor Init Data speed* Data Bits* Parity* Stop Bits* Protocol* * Only appears if serial interface option is installed. When you want to …...

  • Page 111: Chapter 6: Supplies

    Ordering supplies If you need more information about the supplies available to you from Lexmark, you can visit Lexmark on the World Wide Web at www.lexmark.com. At the same Web site you can also get the latest information on the location and telephone numbers for Authorized Supplies Dealers in your area.

  • Page 112: Parallel Cable

    Order a 10 ft or 20 ft parallel cable using part number: • 1329605 (10 ft cable) • 1427498 (20 ft cable) USB cable Order the Lexmark USB cable using part number 12A2405. Serial adapter and cable Order a Serial Interface option using part number 12T0154.

  • Page 113: Paper Specifications

    Paper specifications The following table shows paper specifications without an optional feeder installed. If you installed the optional Auto Sheet Feeder, or the Tractor 2 Feeder, see the manual included with that option. Paper specifications for cut or continuous forms Cut forms Paper dimensions...
  • Page 114 (0.0023 in.) Maximum 0.114 mm (0.0045 in.) Note: Thickness up to 0.512 mm (0.0202 in.) for 2480/2481 printers; up to 0.36 mm (0.015 in.) for 2490/2491 printers. Printable area (cut forms) 6.4 mm min. (0.25 in min.) 140 – 558.8 mm (5.5 –...

  • Page 115: Chapter 7: Troubleshooting And Maintenance

    Troubleshooting and maintenance This section helps you identify printer conditions and problems that you can often correct. When you first recognize a problem, determine whether it is located within the printer, the software application, or an option. For additional assistance and answers to your questions, contact your service representative.

  • Page 116: Checklist For Typical Problems

    Checklist for typical problems To solve most basic problems, begin by following these steps: 1 Is power getting to the printer? Make sure: • • • The power cord is both plugged into a properly grounded outlet and into the printer.
  • Page 117 1 to 2 to increase darkness of print. Ribbon density control knob 3 Is paper jamming the printer? See “Clearing paper jams” on pag e126 for information on clearing paper jams. 4 Are forms catching on items such as a forms...
  • Page 118 6 Are options causing the problem? a Run the Printer Test. For more information, see “Testing the printer” on pag e116. b If the Printer Test fails with no options installed, call service. If the Printer Test fails with an option installed, try removing the option.
  • Page 119 10 Are you experiencing unexpected printing results? Make sure: • You selected the appropriate printer driver for your software application. For more information, see “Setting up your Windows and DOS application software” on pag e17. • You selected the appropriate emulation mode for your printer.

  • Page 120: Testing The Printer

    Running the Printer Test produces a test printout that gives a visual indication of any problem the printer may be experiencing. You can run the Printer Test with or without the printer being connected to your computer. Running the printer test 1 Make sure paper and the ribbon cartridge are installed.
  • Page 121 Interrupting or stopping the printer test To interrupt the Printer Test: 1 Press Start/Stop. The test stops after a complete line of characters has printed. 2 Press Start/Stop to continue the test sample. To stop the Printer Test, turn the printer Off.

  • Page 122: Checking The Printer Status

    The printer has data in the buffer to be printed. 1 Check for a paper or ribbon jam. 2 Turn the printer Off.
  • Page 123 2 If you are attempting to perform a button power On sequence, verify you are holding the correct button. 3 Power printer Off and back On with no buttons held down. 4 If error continues, call for service. Insure Tractor 2 option is install correctly. For instructions, see the Tractor 2 manual that came with your option.
  • Page 124 Action required 1 Turn the printer Off. 2 Turn the printer back On. If the same symptom occurs, contact your service representative. Note: If you need help in locating the nearest ser- vice representative, visit the Lexmark Web site at www.lexmark.com.

  • Page 125: Setting Printer To Default Settings

    Setting printer to default settings To reset the printer to the factory defaults: Initialize printer to US defaults The standard defaults for the United States are: • • • To change the defaults: 1 Make sure paper and the ribbon cartridge are installed.
  • Page 126 2 Turn the printer Off. 3 Open the ribbon access cover. 4 Move the printhead toward the operator panel side of the printer until it stops. 5 Close the ribbon access cover. 6 Press and hold Tear Off + Tractor while you turn the printer On.

  • Page 127: Adjusting Bidirectional Alignment

    Adjusting bidirectional alignment Occasionally, you may want to adjust the character alignment (also called bidirectional alignment) on your printer. The following steps illustrate how to adjust the alignment of the print wires. Note: Make sure continuous forms are loaded in 1 Make sure the default macro is set to disabled.
  • Page 128 Press Micro or Micro alignment by number or keep the current value. b Press Set TOF to save your selection. After making your selection, the printer prints a single row showing the current alignment setting. to select the best...
  • Page 129 The printer automatically starts printing the alignment bars for NLQ (Near-Letter- Quality). alignment bars Current value The current value is the number printed below the bars.

  • Page 130: Clearing Paper Jams

    6 Set the paper select lever to the cut forms position. Press Micro or Micro alignment by number or keep the current value. After making your selection, the printer prints a single row showing the current alignment setting. position. to select the best...

  • Page 131: Continuous Forms Jams

    See “Setting the forms thickness lever” on page 44. Continuous forms jams 1 Turn the printer Off. 2 Detach any continuous forms already printed. 3 Set the forms thickness lever to position 7. 4 Tear the continuous forms off at the perforation line before the forms enter the printer.

  • Page 132: Problem Conditions

    1 Check the setting of the forms thickness lever. See “Setting the forms thickness lever” on page 44 for more information. 2 Run the Printer Test. See “Testing the printer” on page 116. 3 Have printer repaired.
  • Page 133 • Make sure the ribbon is • Adjust the density control • Ribbon is worn; replace the Printhead is not working. • Run the Printer Test. See • Contact your service Forms thickness lever is Check the setting of the forms incorrect for the type of thickness lever.
  • Page 134 (such as cables). Top-Of-Form is set too low. Readjust Top-Of-Form. For help, see “Setting Top-Of-Form” on page 81. Printer page length is set Adjust page length in Setup incorrectly. menu. For help, see “Using Setup mode to change printer settings”...
  • Page 135 Use Font Lock and Pitch Lock. overriding your See “Selecting or locking a operator panel font” on page 31. selection. • Your software is using bitmapped (graphic) fonts. If possible, select resident fonts. application manual. printer driver is selected. application manual. printer driver is selected.
  • Page 136 A printhead jam caused by • Make sure the ribbon the ribbon or a paper jam. • Clear the paper jam. See • Turn the printer Off and • Computer program set Change the software the assigned paper size application so that the assigned...
  • Page 137 • Ribbon is out of ink. • Adjust the ribbon density • Printer ribbon is out of ink. • If you are using a • Make sure the printer cable grounded or shielded printer cable, it may not be attached correctly.
  • Page 138 Printer problems Problem Printer does not feed paper. Cannot adjust right tractor past rubber tractor stop in pull tractor position. Probable cause Action Paper is jamming. • Remove all forms and • The right tractor position • Before you load new The forms thickness lever See “Setting the forms...
  • Page 139 Printer problems (continued) Problem Paper does not feed from the Auto Sheet Feeder. Probable cause Action The Auto Sheet Feeder Set the Auto Sheet Feeder locking lever is in the locking lever to the back front position. position. The paper select lever is...
  • Page 140 Auto Sheet Feeder paper Feeder. Remove the foreign path. objects. Reinstall the Auto Sheet Feeder. The printer paper feed Remove the Auto Sheet path is dirty or the Feeder. Remove pieces of ribbon is jammed. paper from the paper feed path.
  • Page 141 Printer problems (continued) Problem Paper fed from the Auto Sheet Feeder is skewed in the printer. The Auto Sheet Feeder feeds multiple sheets. Probable cause Action The left and right paper Adjust the left and right guides are not correctly paper guides so they are tight adjusted.
  • Page 142 Paper is jammed in the See “Paper fed from Auto Auto Sheet Feeder. Sheet Feeder jams at entrance to printer.” on pag e136. The forms thickness lever Adjust the forms thickness is set incorrectly for the lever. See “Setting the forms type of paper you are thickness lever”...
  • Page 143 Printer problems (continued) Problem The printer does not feed from the Tractor 2 Feeder. Paper jam in the Tractor 2 Feeder. The Tractor 2 Feeder places paper at the wrong Top-Of-Form position. Probable cause Action You are trying to print...
  • Page 144 On the printer. When the padlock light goes Off, the operator panel is unlocked. Close the operator panel. • Move any objects touching the printer. • Make sure the printer is on a level, sturdy surface. Close the cover.
  • Page 145 Problem Probable cause Printer power switch is Printer is not getting On, but Power light is power. Off. Printer alarm sounds. This might indicate an error or normal operation. The optional Auto Sheet The option is incorrectly Feeder or Tractor 2 installed.

  • Page 146: Maintenance

    Cleaning the cover: Clean the outside of the printer with a damp cloth and mild soap. Do not use any spray-type or chemical cleaners anywhere on your printer. Do not put any liquids or spray near the air vents.
  • Page 147 Cleaning the Auto Sheet Feeder rollers 1 Remove all paper from the printer. 2 Turn the Auto Sheet Feeder upside down and place it on a flat surface. 3 Clean the two paper-guide wheels located inside the bottom of the Auto Sheet Feeder using isopropyl alcohol and a clean cloth.

  • Page 149: Appendix: Notices

    Electronic emission notices Federal Communications Commission (FCC) statement The Lexmark Forms Printer 2480, 2481, 2490, and 2491 have been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules.
  • Page 150 A declaration of conformity with the requirements of the Directive has been signed by the Director of Manufacturing and Technical Support, Lexmark International, S.A., Boigny, France. This product satisfies the Class B limits of EN 55022 and safety requirements of EN...

  • Page 151: Japanese Vcci Notice

    Companies participating in this program introduce personal computers, printers, monitors, or fax machines that power down when they are not being used. This feature will cut the energy used by up to 50 percent. Lexmark is proud to be a participant in this program.
  • Page 152 This product is designed, tested and approved to meet strict global safety standards with the use of specific Lexmark components. The safety features of some parts may not always be obvious. Lexmark is not responsible for the use of other replacement parts. Consignes de sécurité...
  • Page 153 Einsatz die weltweit gültigen Sicherheitsanforderungen zu erfüllen. Die sicherheitsrelevanten Funktionen der Bauteile und Optionen sind nicht immer offensichtlich. Sofern Teile eingesetzt werden, die nicht von Lexmark sind, wird von Lexmark keinerlei Verantwortung oder Haftung für dieses Produkt übernommen. markiert ist,...
  • Page 154 Lexmark. Puede que las características de seguridad de algunas piezas no sean siempre evidentes. Lexmark no se hace responsable del uso de otras piezas de recambio. Veiligheidsvoorschriften •...
  • Page 155 • Dette produkt er udviklet, testet og godkendt i overensstemmelse med Lexmarks verdensomspændende standarder for sikkerhed. Delenes sikkerhedsfunktioner kan være skjulte. Lexmark påtager sig intet ansvar for brugen af uoriginale reservedele. Sikkerhetsinformasjon • Hvis produktet ditt ikke er merket med dette symbolet, må...
  • Page 156 Denna produkt är utformad, testad och godkänd för att uppfylla internationella säkerhetsbestämmelser när den används tillsammans med andra Lexmark-produkter. Säkerhetsegenskaperna för vissa delar är inte helt uppenbara. Lexmark frånsäger sig ansvaret om delar av ett annat fabrikat används. Informació de Seguretat •...
  • Page 157 Tämä tuote on testattu ja hyväksytty. Se täyttää korkeat maailmanlaajuiset turvallisuusvaatimukset, kun siinä käytetään tiettyjä Lexmarkin valmistusosia. Joidenkin osien turvallisuusominaisuudet eivät aina ole itsestään selviä. Lexmark ei vastaa muiden kuin alkuperäisten osien käytöstä. Informações de Segurança • Se o produto NÃO estiver marcado com este símbolo, é...
  • Page 158 Este produto está projetado, testado e aprovado para satisfazer os padrões globais de segurança para uso de componentes específicos da Lexmark. Os recursos de segurança de alguns componentes podem não ser sempre óbvios. A Lexmark não é responsável pelo uso de outros componentes de substituição.

  • Page 162: Statement Of Limited Warranty

    Lexmark Forms Printers 2480/2481 and 2490/2491 This statement of limited warranty applies to this product if it was originally purchased for your use, and not for resale, from Lexmark or a Lexmark remarketer, referred to in this statement as “Remarketer.”...
  • Page 163 When warranty service involves the exchange of a product or part, the item replaced becomes the property of the Remarketer or Lexmark. The replacement may be a new or repaired item. The replacement item assumes the remaining warranty period of the original product.
  • Page 164 Lexmark is legally liable. In no event will Lexmark be liable for any lost profits, lost savings, incidental damage, or other economic consequential damages. This is true even if you advise Lexmark or a Remarketer of the possibility of such damages.

  • Page 165: Index

    92 checklist of problems 112 clearing paper jams 123 configuring the printer 18 continuous forms loading 46 description of printer parts 4 doors 33 drivers 19 electronic emissions notices 145 Energy Star 147 envelope orientation 77...
  • Page 166 46 locking levers 33 Macro function 4 maintenance cleaning 142 manual feed door 7 Micro up/down buttons 25 offline, setting the printer 28 online, setting the printer 28 operator panel 7 buttons 24 Font 24 Form Feed 24 lights 27...
  • Page 167 129 incorrect lines on page 130 line length is wrong 131 power switch on, power light is off printer does not feed paper 134 printer does not print 133 printer is noisy 135 printer sounds alarm 141...
  • Page 168 17 Start/Stop button 24 stopping the printer 29 Supplies ordering 107 tear bar 9 Tear Off, using 29 testing the printer 116 top cover 7 Top-Of-Form aligning 83 for a cut form or envelope 85 for continuous form paper in pull...

This manual is also suitable for:

2490Dot matrix10b2400Forms printer 240024812491

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