Problem Conditions; Problems Indicated By Error Codes Or Messages - Lexmark Forms Printer 4227 Plus User Manual

6
Reload the forms (see "Loading Continuous Forms" on page 62).

Problem Conditions

Perform the steps listed for each condition to correct the problem.

Problems Indicated by Error Codes or Messages

Symptom
001 Paper Out
002 Paper Jam
Probable Causes and Actions
• End-of-form (EOF) condition.
Action: Load forms or paper in the printer and press Start/
Stop.
• Forms are loaded incorrectly.
Action: Check that the forms are loaded correctly. For
help, see "Loading Continuous Forms" on page 62.
• Paper jam condition.
Action: Turn off the printer and remove the jammed paper
from the printer (see "Clearing Paper Jams" on page 102).
• Forms used do not meet specifications.
Action: Use forms that meet specifications. See "Paper
Types and Sizes" beginning on page 49.
• Ribbon guide is broken.
Action: Change the ribbon cartridge. For help, see
"Installing the Ribbon Cartridge" on page 3.
Chapter 6: Solving Printer Problems
103