How To Contact Service Personnel - Kodak Ektascan 2180 User Manual

How to Contact Service Personnel

Before placing a service call, you should know the K number for your system. The
K number displays on the Show Printer Info Screen as shown below. See Section 3,
"Basic Operations," for more information.
[1] Call the Kodak System Response Center for assistance. The Show Printer Info
Screen displays the correct number.
[2] Be prepared to leave a message and the K number for your system.
A Service Representative will contact you to get more information about the nature of
your system problems and take necessary actions to get your Printer working again.
5B9615
SHOW PRINTER INFO
Service: 1-800-3KODAK3
Serial no: 123456
K no: 123-4567
Actuations:
Total: 59917
1995: 33472 Aug-95:
1994: 26445 Jul-94:
F1 Show Error Log
F2 Show Versions
F3 Show Actuations by Source
F6 Return
Select the desired function.
Troubleshooting and Error Messages
Printing
4186
3901
H126_9046AC
8–19