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Kodak DUPLEX DL2100 User Manual

Duplex printer
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User's Guide
for the
KODAK DL2100 Duplex Printer
©Eastman Kodak Company, 2010

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Summary of Contents for Kodak DUPLEX DL2100

  • Page 1 User’s Guide for the KODAK DL2100 Duplex Printer ©Eastman Kodak Company, 2010...

  • Page 2: Table Of Contents

    Clearing Paper Jams... 17 Troubleshooting ... 22 Resolving Printer Error Messages... 22 Resolving Error Messages on the Kiosk ... 23 Resolving Error Messages on the KODAK Advanced Picture Exchange... 26 Correcting Print Skewing ... 29 Cleaning the Front Pick Rollers... 29 Cleaning the Duplex Rollers ...

  • Page 3: Safety Information

    Safety Information To avoid injury or damage, follow these instructions. Ensure this and all other documentation is read carefully and retained for future reference. Ensure all warning and instruction labels on the product are read, understood, and followed to prevent any risk of injury.
  • Page 4 Unplug the main power cord and contact your dealer of Kodak products. If the product has been knocked over or damaged, there is a risk of electric shock, fire and/or injury.

  • Page 5: Overview

    Overview The KODAK DL2100 Duplex Printer can be used with the KODAK Picture Kiosk or the KODAK Adaptive Picture Exchange to create photo books, calendars, and greeting cards that are printed on both sides! Front View 1. Exit tray 2. Operator panel 3.

  • Page 6: Rear View

    Rear View 1. Power switch 2. AC power socket 3. Duplex unit 4. USB port 5. Ethernet port...

  • Page 7: Using The Printer Menu

    3. Press [Enter] to select a Category, Item, or Value to change or to select the new setting for a Value. 4. Press [On Line] to exit the Menu. Printing the Configuration Report The Configuration report provides a list of the current printer menu settings. 1. Press: • [Enter] •...

  • Page 8: Loading Media

    Important: Use the upper tray for paper and the lower tray for greeting card paper. 1. Remove the appropriate tray from the printer. 2. Adjust the tray to hold the paper or greeting card paper. a. Rear stopper b. Paper guides 3.

  • Page 9: Changing Toner Cartridges

    Important: Do not leave the top cover open for more than 5 minutes when the image drums are in the printer. 2. Open the top cover. Caution! The fuser becomes extremely hot during normal operation. Do not touch it.
  • Page 10 5. Lift the toner release lever. 6. Hold the right end of the cartridge and carefully lift it out of the drum assembly. 7. Clean the top of the image drum unit with a clean, lint-free cloth. 8. Remove the new cartridge from the box.
  • Page 11 13. Hold the center of the toner cartridge/image drum and lower it into the printer. Align the pegs on the drum assembly with the slots on the printer. 11. Gently wipe the LED head with a lint-free cloth. 12. Close the top cover.

  • Page 12: Maintenance

    Maintenance Supplies Product KODAK DL2100 Duplex Printer Toner / Black KODAK DL2100 Duplex Printer Toner / Magenta KODAK DL2100 Duplex Printer Toner / Yellow KODAK DL2100 Duplex Printer Toner / Cyan KODAK DL2100 Duplex Printer Paper / Glossy / 8.5 x 11 in.

  • Page 13: Replacing The Image Drum

    5 minutes. If the drum needs to be out of the printer for more than 5 minutes, wrap the drum inside a black plastic bag to protect it from light.

  • Page 14: Replacing The Transfer Belt

    5 minutes. If the drum needs to be out of the printer for more than 5 minutes, wrap the drum inside a light-safe bag to protect it from light.
  • Page 15 Lower the belt unit into the printer. Make sure that the handle is at the front of the printer, and the drive gear is at the rear of the printer. b. Align the drive gear on the belt with the gear in the printer.

  • Page 16: Replacing The Fuser

    Move the two fuser release levers toward the front of the printer. b. Hold the handle of the fuser and lift it out of the printer. If the fuser is still warm, place it on a flat surface that will not be damaged by heat.

  • Page 17: Cleaning The Led Head

    We recommend cleaning the LED head if the image area: • is not clear • has white lines 1. Turn off the printer. Caution! Do not use methyl alcohol or other solvents on the LED head. Damage to the lens surface will occur.

  • Page 18: Clearing Paper Jams

    When “Paper Jam” appears on the display, one or more sheets of print media are jammed in the printer. If one sheet is removed and there are still more sheets in the printer, the initial message will go away temporarily, then “Paper Jam” will appear again.
  • Page 19 2. Open the top cover. 3. If a sheet is advanced out of the top of the printer, gently pull the paper out. Caution! The fuser becomes extremely hot during normal operation. Do not touch it.
  • Page 20 Move both fuser release levers toward the front of the printer to release the fuser. Hold the fuser by the handle and lift it out of the printer. b. Place the fuser on a flat surface. c. Move the paper release lever and pull the jammed paper from the fuser.
  • Page 21 9. Carefully replace the toner cartridge/image drums. Make sure that you install them in the proper sequence. Printer Front 1 = Cyan 2 = Magenta 3 = Yellow 4 = Black 10. Close the top cover. 11. Open the rear exit tray and pull out any paper.
  • Page 22 14. Open the front door to access the release lever for the front cover. 15. Lift the release lever and open the front cover. 16. Remove any jammed paper. 17. Close the front cover. 18. Remove the paper tray and any jammed paper.

  • Page 23: Troubleshooting

    Resolving Printer Error Messages The printer has a built-in help system. When an error message appears on the display, press [HELP] on the printer. The display shows information that will help you correct the error. Press the up and down arrow buttons to scroll through the Help information.

  • Page 24: Resolving Error Messages On The Kiosk

    • the USB cable is connected to the printer and the console. • there is no printer error. • the paper trays are set for the correct setting. 2. Restart the Kiosk. 3. If the problem persists, contact KODAK Service and Support.
  • Page 25 /renew. 3. Touch [Execute]. 4. Check the Network Settings with your system administrator. 5. If the problem persists, contact KODAK Service and Support. 1. Check that the network cable is connected at both ends. 2. Check that the network device that the Kiosk is connected to is powered on.
  • Page 26 6. If a connection is found, touch [Save]. 7. If the connection is still not found, have your system administrator check the Network Settings in the Pre-Installation Requirements for the KODAK DL2100 Duplex/Network Printer. 8. If the problem persists, contact KODAK Service and Support.

  • Page 27: Resolving Error Messages On The Kodak Advanced Picture Exchange

    Resolving Error Messages on the KODAK Advanced Picture Exchange Problem/Message Printer indicates NOT FOUND on the Device Health Check Screen (USB connection). You are having connectivity issues and your site uses DHCP. Possible Solution 1. Check that: • the power cord is connected.
  • Page 28 • [Save] The Kiosk restarts. 5. Touch: • [Setup] • [Configure System Settings] • [Kiosk Network] • [Join/Leave Kiosk Network] • next to “Join Kiosk Network” • [Save] The Kiosk restarts. 6. If the problem persists, contact KODAK Service and Support.
  • Page 29 6. If a connection is found, touch [Save]. 7. If the connection is still not found, have your system administrator check the Network Settings in the Pre-Installation Requirements for the KODAK DL2100 Duplex/Network Printer. 8. If the problem persists, contact KODAK Service and Support.

  • Page 30: Correcting Print Skewing

    Cleaning the Front Pick Rollers Important! Make sure that you wear lint-free gloves to perform this procedure. 1. Turn off the printer. 2. Unplug the power cord. 3. Pull out the paper trays. 4. Dampen a lint-free cloth with warm water. Clean the rollers in both paper trays.

  • Page 31: Cleaning The Duplex Rollers

    Cleaning the Duplex Rollers Important! Make sure that you wear lint-free gloves to perform this procedure. 1. Turn off the printer. 2. Unplug the power cord. 3. Open the cover for the duplex unit. 4. Dampen a lint-free cloth with warm water.

  • Page 32: Specifications

    Media size - 6.77 x 9.6 in. (17.2 x 24.4 cm) Greeting Card Paper Lower tray Media type KODAK DL2100 Duplex Printer Paper, KODAK DL2100 Duplex Printer Greeting Card Paper Replacement 1000 duplex sheets for cyan, magenta, and yellow Toner life...
  • Page 33 ITEM SPECIFICATION Power Operating: 1200 maximum; 530 W (25°C) consumption Stand-by: 100 maximum; 150 W (25°C) Power saving: 17 W maximum Temperature Operating: 50 to 90° F (10 to 32 °C) 20 to 80% Relative Humidity Storage: 32 to 109° F (0 to 43 °C) 10 to 90% Relative Humidity Print 59 to 80°...
  • Page 34 Eastman Kodak Company 343 State Street Rochester, NY 14650 ©Eastman Kodak Company, 2010 Kodak is a trademark. P/N 4J7470 04/10 Printed in U.S.A.

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