Warranty And Field Support; Warranties; Standard Return Service - Nortel Internet BWA System 3200 User Manual

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The descriptions of the alarm pins in

Warranty and field support

This section covers warranties and technical support information.

Warranties

Nortel Networks Public Networks Division warrants products to be free from
defects in material and workmanship for a period of:

Standard return service

A replacement unit is shipped prepaid to the customer. During normal business
hours, you can call the repairs and emergencies department and receive
authorization to return the defective item.
After marking the item with the assigned repair order number and a description
of the fault, ship the item prepaid to:
For customers in Canada:
Nortel Networks
9300 Trans Canada Highway
St. Laurent, QC
H4S 1K5
Att: Repairs and Emergencies, Dept. 4350
Tel: 1-888-594-8474 (English or French)
Select option 3 for Radio
summary alarm relay (pin 18):
— activates when any of the alarms in
— the relay contact is open in normal condition and closes in alarm
condition
programmable alarm relay (pin 12):
— activates when a programmed alarm is on. A programmed alarm can be
any of the alarms in
customer)
— The relay contact is closed in normal condition and open in alarm
condition
Alarm relay common (pin 23):
— common (ground) contact for both pins 12 and 18
twelve (12) months from the date of shipment on a "furnish only" basis
twelve (12) months from the date of acceptance or eighteen (18) months
from the date of shipment for material supplied on an engineer, furnish and
install (E, F, and I) basis, whichever is the shorter period
Trouble clearing procedures 4-5
Table 4-2 on page 4-4
Table 4-1 on page 4-2
Table 4-1 on page 4-2
User guide NTXXXXXX Rel 3.0 Draft October 2000
are:
are active
(as provisioned by the

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