HP Vectra VE4 User Manual page 76

The Printer Does Not Work
1. Check that the power cable is plugged into the power source and the printer.
2. Check that the printer's power switch is on, and the printer is on-line.
3. Examine the paper feed for a paper jam.
4. Check that you have the correct cable for the printer. Make sure that it is securely
connected to the correct connector (port) on the PC and printer.
5. Check that the printer is configured correctly for the PC and for the application:
a. Check that the PC's port has been correctly configured using the Setup program.
b. Check that the printer is correctly s et up in Windows.
NOTE If you are asked to insert a diskette when installing a printer, type
C:\WINDOWS\OPTIONS and press
located in this subdirectory.
c. Ensure the application program's "print" menu has been correctly set up. (Refer to
the application manuals.)
6. Check that the PC's port is working properly by running another peripheral connected to
the port.
7. If you receive an error message, refer to the printer's manual for help.
Vectra VE 4/xx User's Guide 4 Troubleshooting
. All of the Windows printer drivers are
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