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Printing Problems
CHECK LIST
Have functions been disabled by the administrator?
Some functions may have been disabled in the setting mode. When user authentication is enabled, the functions that
you can use may be restricted in your user settings. Check with your administrator.
Problem
?
PRINTING DOES NOT TAKE PLACE
I DON'T KNOW WHICH PRINTER
DRIVER TO INSTALL
I DON'T KNOW HOW TO CANCEL
PRINTING
2-SIDED PRINTING DOES NOT
TAKE PLACE
DIRECT PRINTING OF A FILE IN A
SHARED FOLDER ON A
COMPUTER IS NOT POSSIBLE
A TRAY, FINISHER, OR OTHER
PERIPHERAL DEVICE INSTALLED
ON THE MACHINE CANNOT BE
USED
THE IMAGE IS GRAINY
THE IMAGE IS TOO LIGHT OR TOO
DARK
TONES ARE OFF
TEXT AND LINES ARE FAINT AND
DIFFICULT TO SEE
PART OF THE IMAGE IS CUT OFF
THE IMAGE IS UPSIDE DOWN
MANY GARBLED CHARACTERS
ARE PRINTED
AFTER THE ROUTER WAS
REPLACED, I CAN NO LONGER
PRINT TO THE MACHINE
Check
Is your PC connected correctly to the machine?
Is the machine connected to the same network (LAN, etc.) as your PC?
Is the IP address selected correctly? (Windows)
Are you using a printer port created using Standard TCP/IP Port?
(Windows)
Is your computer in an unstable state?
Is the machine specified correctly in the application that you are using
for printing?
Are the network connection devices operating normally?
Is the I/O timeout setting too short?
Was a Notice Page printed?
Have functions been disabled by the administrator?
Check the features of each printer driver before installing.
Follow the steps below to cancel printing
Does the paper type setting of the selected tray specify a type of paper
that cannot be used for 2-sided printing?
Are you using a special size or type of paper?
Have functions been disabled by the administrator?
Is [IPsec Settings] enabled on the machine?
Have the peripheral devices that are installed on the machine been
configured with the printer driver?
Are the printer driver settings appropriate for the print job?
Is the overall print density too light?
Does the image (particularly a photo) need correction? (Windows)
Did you perform "Auto Gray Calibration (for Print)"?
Is the overall print density too light?
Are there fine lines in the original data?
Does the paper size specified by the job match the size of paper loaded
into the tray?
Is the print orientation setting (portrait or landscape) correct?
Are the margins set correctly in the layout settings of the application?
Are you using a type of paper (punch paper, etc.) that can only be
loaded in a fixed orientation?
Is the correct binding position selected for 2-sided printing?
Is your computer or the machine in an unstable state?
Does your computer connect to the machine?
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