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Copying Problems
CHECK LIST
Have functions been disabled by the administrator?
Some functions may have been disabled in the setting mode. When user authentication is enabled, the functions that
you can use may be restricted in your user settings. Check with your administrator.
Problem
?
2-SIDED COPYING DOES NOT
TAKE PLACE
ROTATE COPY DOES NOT WORK
ENLARGE/REDUCE DOES NOT
WORK
THE IMAGE IS TOO LIGHT OR TOO
DARK
TONES ARE OFF
PART OF THE IMAGE IS CUT OFF
COPIES COME OUT BLANK
I WANT TO COPY MULTIPLE A4
PAGES ONTO ONE A4 SHEET OF
PAPER
2-SIDED COPYING DOES NOT TAKE PLACE
?
Check
Does the paper type setting of the
selected tray specify a type of paper
that cannot be used for 2-sided
copying?
Are you using a special size or type of
paper?
Are you copying using settings that
do not allow 2-sided copying?
Check
Does the paper type setting of the selected tray specify a type of paper
that cannot be used for 2-sided copying?
Are you using a special size or type of paper?
Are you copying using settings that do not allow 2-sided copying?
Did you select the copy ratio manually?
Are you copying using settings that do not allow rotate copying?
Is "Rotation Copy Setting" disabled in the setting mode?
Are the original, paper, and ratio settings correct?
Is the image too light?
Is the image too dark?
Has an appropriate exposure mode for the original type been selected?
Is the overall copy density too light?
Did you perform "Auto Gray Calibration (for Copy)"?
Has an appropriate ratio been selected for the original size and paper
size?
Are you using an AB (inch) size original?
Is the original placed face up or face down correctly?
Use N-Up.
!
Solution
■ Check "Paper Tray Settings" in the setting mode.
⇒ "Settings" → [System Settings] → [Common Settings] → [Paper Settings] →
[Paper Tray Settings] → [Tray Registration] → [Feeding Approved Job]
Check the [Tray Settings] in the home screen.
Tap the selected tray, and in the screen that appears, tap the [Paper Property]
key.
If the [Disable Duplex] checkbox in the paper properties screen is
cannot be used for duplex printing. Change the paper type to a type that can be
used for duplex printing.
■ For the paper types and sizes that can be used for two-sided copying, read
"SPECIFICATIONS" in Start Guide.
■ 2-Sided Copy can generally be combined with other modes as required,
however, some combinations are not possible. If a prohibited combination is
selected, a message will appear in the touch panel.
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, the tray
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