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General Problems
PRINTING IS NOT POSSIBLE OR STOPS DURING
?
A JOB
Check
Is a tray out of paper?
Is the machine out of toner?
Has a paper misfeed occurred?
Is the output tray full?
Is the waste toner box full?
Are restrictions placed on the trays
that can be used in each mode (copy,
print, image send, and document
filing)?
THE ORIGINAL SIZE IS NOT AUTOMATICALLY
?
SELECTED OR THE WRONG SIZE IS SELECTED
Check
Is the original curled or folded?
Did you place an original smaller than
A5 (5-1/2" x 8-1/2") size?
Is an original of the 5-1/2" × 8-1/2"
(A5) size set to landscape (A5R size)?
!
Solution
■ Add paper as instructed by the message in the touch panel.
■ Replace the toner cartridge.
► Maintenance (page 8)
■ Remove the misfeed as instructed by the message in the touch panel.
■ Remove the output from the tray and resume printing.
When the output tray becomes full, a detector activates and stops printing.
■ Replace the waste toner box as instructed by the message in the touch panel.
■ Check the settings in [Paper Tray Settings] and see if checkmarks appear in the
checkboxes of each mode ([Feeding Approved Job]).
Functions without a checkmark cannot be used for printing using that tray.
⇒ "Settings" → [System Settings] → [Common Settings] → [Paper Settings] →
[Paper Tray Settings] → [Tray Registration] → [Feeding Approved Job]
!
Solution
■ Straighten the original.
The correct original size cannot be detected if the original is curled or folded.
■ Select the original size manually.
Original sizes smaller than A5 (5-1/2" x 8-1/2") cannot be detected. When
scanning a small original on the document glass, it is convenient to place a blank
sheet of paper on top of the original which is the same size (A4 (8-1/2" x 11"), B5
(8-1/2" x 11"R), etc.) as the paper that you wish to use for printing.
■ If an original of the 5-1/2" × 8-1/2" (A5) size is set to landscape (A5R size), it is
not detected automatically.
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