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Printing Problems
PRINTING DOES NOT TAKE PLACE
?
Check
Is your PC connected correctly to the
machine?
Is the machine connected to the same
network (LAN, etc.) as your PC?
Is the IP address selected correctly?
(Windows)
Are you using a printer port created
using Standard TCP/IP Port?
(Windows)
Is your computer in an unstable
state?
Is the machine specified correctly in
the application that you are using for
printing?
Are the network connection devices
operating normally?
Is the I/O timeout setting too short?
!
Solution
■ Make sure that the cable is connected securely to the LAN connector of your PC
and that of the machine.
If you are connecting to a network, make sure that the LAN cable is securely
connected to the hub as well.
► Power and connector positions (page 4)
■ The machine must be connected to the same network as your PC.
If you do not know which network the machine is connected to, ask the network
administrator.
■ Check the IP address setting.
If the machine does not have a permanent IP address (the machine receives an
IP address from a DHCP server), printing will not be possible if the IP address
changes.
You can check the machine's IP address in [Network Status] of setting mode. If
the IP address has changed, change the port setting in the printer driver.
⇒ "Settings" → [Status] → [Network Status]
See: Software Setup Guide
If the IP address changes frequently, it is recommended that a permanent IP
address be assigned to the machine.
⇒ "Settings (administrator)" → [System Settings] → [Network Settings]
■ Check the PC settings.
When a port created with Standard TCP/IP Port in Windows is used and the
[SNMP Status Enabled] checkbox is
Change the [SNMP Status Enabled] checkbox to
See: Software Setup Guide
■ Restart your computer.
Printing is sometimes not possible when you run multiple applications at once or
there is insufficient memory or hard drive space. Restart your computer.
■ Check whether the machine's printer driver has been selected from the print
window of the application.
If the machine's printer driver does not appear in the list of available printer
drivers, it may not be installed correctly. Remove the printer driver and then
install it once again.
See: Software Setup Guide
■ Make sure that the routers and other network connection devices are operating
correctly.
If a device is not powered on or is in an error state, see the manual of the device
to correct the problem.
■ Check with your administrator.
If the I/O timeout setting is too short, errors may occur while writing to the printer.
Ask the administrator of the machine to configure an appropriate time in "I/O
Timeout".
⇒ "Settings (administrator)" → [System Settings] → [Printer Settings]
→ [Condition Settings] → [Interface Settings] → [I/O Timeout].
30
, it may not be possible to print correctly.
.
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