Troubleshooting; Chapter 13 Troubleshooting; Power, Hardware Connections, And Leds - ZyXEL Communications FMG Series User Manual

This chapter offers some suggestions to solve problems you might encounter. The potential problems are
divided into the following categories.
•

Power, Hardware Connections, and LEDs

• FMG Access and Login
• Internet Access
13.1 Power, Hardware Connections, and LEDs
The FMG does not turn on. None of the LEDs turn on.
Make sure the FMG is turned on.
1
Make sure you are using the power adapter included with the FMG.
2
Make sure the power adapter is connected to the FMG and plugged in to an appropriate power
3
source. Make sure the power source is turned on.
Press the LED button for more than two seconds to turn on the LEDs.
4
Turn the FMG off and on.
5
If the problem continues, contact the vendor.
6
One of the LEDs does not behave as expected.
Make sure you understand the normal behavior of the LED. See
1
Check the hardware connections.
2
Inspect your cables for damage. Contact the vendor to replace any damaged cables.
3
Turn the FMG off and on.
4
If the problem continues, contact the vendor.
5
C

Troubleshooting

FMG Series User's Guide
48
H A P T E R
Section 1.4.1.1 on page
13
11.