If You Detect Or Suspect Damage; Contacting Juniper Networks; The Next Step - Juniper C Series Hardware Manual

C2000 and C4000 Hardware Guide

If You Detect or Suspect Damage

If you detect or suspect damage to any equipment:

Contacting Juniper Networks

Please contact Juniper Networks at 1-888-314-JTAC (from the United States, Canada,
or Mexico) or 1-408-745-9500 (from elsewhere), or contact your sales representative
if you have any questions or concerns. See "Contacting Customer Support and
Returning Hardware" on page 71 for complete contact information.

The Next Step

12
If You Detect or Suspect Damage
Inspect all accessories shipped with each unit.
Document any damage noted during your inspection.
Confirm that the system has the correct number and type of components for
your ordered configuration.
Contact the shipper responsible for delivery, and formally report the damage.
Contact your Juniper Networks sales representative or reseller.
To familiarize yourself with the electrical, environmental, and other guidelines
and requirements for installing the system, see "Installation Guidelines and
Requirements" on page 59.
If you are familiar with these guidelines and requirements, see "Installing and
Cabling the C Series Controller" on page 13.