Juniper C2000 Hardware Manual
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C-series Platforms
C2000 and C4000 Hardware Guide
Release 1.0.x
Juniper Networks, Inc.
1194 North Mathilda Avenue
Sunnyvale, California 94089
USA
408-745-2000
www.juniper.net
Part Number: 530 020353 01, Revision A00

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Summary of Contents for Juniper C2000

  • Page 1 C-series Platforms C2000 and C4000 Hardware Guide Release 1.0.x Juniper Networks, Inc. 1194 North Mathilda Avenue Sunnyvale, California 94089 408-745-2000 www.juniper.net Part Number: 530 020353 01, Revision A00...
  • Page 2 Products made or sold by Juniper Networks or components thereof might be covered by one or more of the following patents that are owned by or licensed to Juniper Networks: U.S. Patent Nos. 5,473,599, 5,905,725, 5,909,440, 6,192,051, 6,333,650, 6,359,479, 6,406,312, 6,429,706, 6,459,579, 6,493,347, 6,538,518, 6,538,899, 6,552,918, 6,567,902, 6,578,186, and 6,590,785.
  • Page 3 (g) distribute any key for the Software provided by Juniper to any third party; (h) use the Software in any manner that extends or is broader than the uses purchased by Customer from Juniper or an authorized Juniper reseller;...
  • Page 4 (or services are accessed by) the Software shall be a third party beneficiary with respect to this Agreement, and such licensor or vendor shall have the right to enforce this Agreement in its own name as if it were Juniper. In addition, certain third party software may be provided with the Software and is subject to the accompanying license(s), if any, of its respective owner(s).
  • Page 5: Table Of Contents

    Table of Contents About This Guide Objectives ......................ix Audience ......................ix Documentation Conventions ................x Related Juniper Networks Documentation ............xi Obtaining Documentation ................xiii Documentation Feedback ................xiii Requesting Support ..................xiv Part 1 Product Overview Chapter 1 C-series Platform Overview System Description ..................3 C-series Platform Models .................3 C-series Model Components ................5...
  • Page 6 C2000 and C4000 1.0.x Hardware Guide Rack-Mounted Installation ................14 Installation Guidelines ................14 Preparing the Equipment Racks ..............14 Installing the System ................14 Cabling the System ..................15 Cabling the Management Console ............15 Management Ports ................15 Cabling Ethernet Interfaces ..............16 Cabling the System for Power ..............16 The Next Step ....................18...
  • Page 7 Table of Contents Chapter 8 Managing RAID Disks on a C-series Platform C-series Platform Data Storage ..............39 Managing Disks in a C-series Platform ............40 Replacing a Disk ..................40 Reinitializing an Active Disk ..............41 Viewing Information About Disks on a C-series Platform ......41 Chapter 9 Installation Guidelines and Requirements Your Preinstallation Responsibilities ..............43...
  • Page 8 C2000 and C4000 1.0.x Hardware Guide Chapter 11 Declaration of Conformity Declaration of Conformity ................57 Part 4 Index Index ......................61 viii Table of Contents...
  • Page 9: About This Guide

    This preface provides the following guidelines for using the Hardware Guide: on page ix Objectives Audience on page ix Documentation Conventions on page x Related Juniper Networks Documentation on page xi Obtaining Documentation on page xiii on page xiii Documentation Feedback on page xiv...
  • Page 10 C2000 and C4000 1.0.x Hardware Guide Documentation Conventions Table 1 on page x defines the notice icons used in this guide. Table 2 on page x defines text conventions used throughout the documentation. Table 1: Notice Icons Icon Meaning Description Informational note Indicates important features or instructions.
  • Page 11 (The keyword or variable may be either optional or required.) Related Juniper Networks Documentation With each SRC software release, we provide the SRC Documentation CD, which contains the documentation described in on page xii.
  • Page 12: Related Juniper Networks Documentation

    IP (VoIP) services; integrating the SRC software in a PCMM environment, including the use of the Juniper Policy Server (JPS); mirroring subscriber traffic on JUNOSe routers; demonstrating network resource management features in a sample IP television (IPTV) application;...
  • Page 13: Obtaining Documentation

    Juniper Networks Web site at http://www.juniper.net/ To order printed copies of this guide and other Juniper Networks technical documents, or to order a documentation CD, which contains this guide, contact your sales representative.
  • Page 14: Requesting Support

    C2000 and C4000 1.0.x Hardware Guide . If you are using e-mail, be http://www.juniper.net/techpubs/docbug/docbugreport.html sure to include the following information with your comments: Document name Document part number Page number Software release version Requesting Support For technical support, open a support case with the Case Manager link at or call 1-888-314-JTAC (from the United States, Canada, http://www.juniper.net/support/...
  • Page 15: Product Overview

    Part 1 Product Overview on page 3 C-series Platform Overview Product Overview...
  • Page 16 C2000 and C4000 1.0.x Hardware Guide Product Overview...
  • Page 17: C-Series Platform Overview

    There are two C-series platform models: the C2000 model and the C4000 model. Each model is composed of two hard drives, fans, redundant power supplies, two USB ports, a console management port, and four Ethernet ports.
  • Page 18 C2000 and C4000 1.0.x Hardware Guide Table 4: C-series Model Differences Model Service Session Licenses Concurrent Subscribers C2000 50,000 200,000 C4000 100,000 500,000 NOTE: The models illustrated in this book might look different from your model because of configuration variations.
  • Page 19 C4000 model has two hard drives located in the rear. Fans—The C2000 model has two hot-swappable fans located in the rear. The C4000 model has two hot-swappable fan trays located in the rear. Each fan tray contains three fans.
  • Page 20: Network Management Tools

    C2000 and C4000 1.0.x Hardware Guide Figure 6: C4000 Power Supply Console management port—Each model has one RS-232 port that accepts a DB-9 (female) connector for direct CLI access from a console terminal. USB port—Each model has two ports that can be used for memory storage devices.
  • Page 21: Snmp Mib Management

    Chapter 1: C-series Platform Overview SNMP MIB Management The system offers a complete SNMP interface for configuration, status, and alarm reporting. For more information, see SRC PE Monitoring and Troubleshooting Guide. Network Management Tools...
  • Page 22 C2000 and C4000 1.0.x Hardware Guide Network Management Tools...
  • Page 23: Initial Installation

    Part 2 Initial Installation on page 11 Unpacking and Inspecting the C-series Platform on page 13 Installing and Cabling the C-series Platform Powering Up the C-series Platform on page 19 Setting the Initial Configuration on page 21 Initial Installation...
  • Page 24: Part 2 Initial Installation

    C2000 and C4000 1.0.x Hardware Guide Initial Installation...
  • Page 25: Unpacking And Inspecting The C-Series Platform

    Inspecting System Components and Accessories on page 12 If You Detect or Suspect Damage on page 12 Contacting Juniper Networks on page 12 The Next Step Before You Begin Before you begin unpacking the item, be sure you have the following tools: A No.
  • Page 26 Contact your Juniper Networks sales representative or reseller. Contacting Juniper Networks Please contact Juniper Networks at 1-888-314-JTAC (from the United States, Canada, or Mexico) or 1-408-745-9500 (from elsewhere), or contact your sales representative if you have any questions or concerns. See “Contacting Customer Support and Returning...
  • Page 27: Installing And Cabling The C-Series Platform

    Chapter 3 Installing and Cabling the C-series Platform This chapter describes how to install the C-series platform and attach cables. It contains the following topics: Before You Begin on page 13 Freestanding Installation on page 13 on page 14 Rack-Mounted Installation on page 15 Cabling the System on page 18...
  • Page 28: Installation Guidelines

    C2000 and C4000 1.0.x Hardware Guide system with easy access to the connections that it needs for power, local communications, and remote communications. WARNING: Two people are required to lift the system. CAUTION: To prevent electrostatic damage to the system and its components, make sure persons handling the system wear an antistatic device.
  • Page 29: Cabling The System

    Chapter 3: Installing and Cabling the C-series Platform With one person standing on the left side of the chassis and another standing on the right side, lift the unit into the rack. Position the system in its designated location in the equipment rack. Make sure the holes of the mounting brackets align evenly with the holes of the equipment rack on both sides.
  • Page 30: Cabling Ethernet Interfaces

    Connect the other end of the cable to your terminal's serial port (VT100/ANSI). Cabling Ethernet Interfaces Port ETH0 and ETH1 on the C2000 model and the C4000 model accept RJ-45 10/100/1000Base-T Ethernet (copper) interfaces. Port ETH2 and port ETH3 on the C2000 model and the C4000 model accept SFPs.
  • Page 31 Insert the other end of the power cord into an appropriate AC power source. NOTE: To provide redundancy, do not terminate Power A and Power B leads at the same power source. Figure 7: C2000, Front View Figure 8: C2000, Rear View Figure 9: C4000, Front View...
  • Page 32: The Next Step

    C2000 and C4000 1.0.x Hardware Guide Figure 10: C4000, Rear View The Next Step After you finish installing and cabling the system: Powering Up the C-series Platform on page 19. The Next Step...
  • Page 33: Powering Up The C-Series Platform

    Chapter 4 Powering Up the C-series Platform This chapter describes how to power up the C-series platform. It contains the following topics: Powering Up on page 19 on page 20 Status LEDs on page 20 The Next Step Powering Up NOTE: In this procedure we assume that the system is already connected to a power source.
  • Page 34 C2000 and C4000 1.0.x Hardware Guide Status LEDs The LEDs listed in Table 5 on page 20 are used on both models. Table 5: Model LEDs LED Label LED Indicator LED Color OFF to ON ON to OFF Power Green...
  • Page 35: Setting The Initial Configuration

    21 Configuration Overview on page 21 Setting Up Management Access and Logging In on page 22 Configuring the Juniper Networks Database Configuring Hostname and Domain Parameters on page 23 Configuring the System for Remote Access on page 24...
  • Page 36 SRC data, sample data, configuration information, and user profiles. You must enable the Juniper Networks database the first time you power on the system. It can operate as a standalone database or as a member of a community of Juniper Networks databases.
  • Page 37 In community mode, databases distribute data changes among specified databases. When you have two or more C-series platforms, enable the Juniper Networks database to run in community mode, and assign a role to each database: Primary role—A database that provides read and write access to client...
  • Page 38 C2000 and C4000 1.0.x Hardware Guide Configure either a list of domain names to search, or create the domain name. We recommend configuring a list of domain names to search. To configure a list of domain names to search: [edit] root@host# set system domain-search [domain-name1, domain-name2, ...]...
  • Page 39 Chapter 5: Setting the Initial Configuration [edit interfaces eth0] user@host# set unit 0 family inet broadcast 192.2.0.255 Verify the interface configuration. [edit interfaces eth0] user@host# show unit 0 { family { inet { broadcast 192.2.0.255; Configuring the System to Accept SSH and Telnet Connections You can enable SSH and Telnet to let users who have the appropriate privileges connect to the system.
  • Page 40 C2000 and C4000 1.0.x Hardware Guide To configure the system to accept Telnet connections: In edit mode, type the following command. [edit] user@host# set system services telnet Adding an Admin User Account Although root access is used for initial configuration of the system, user accounts are used to enter commands and statements at the CLI.
  • Page 41 Chapter 5: Setting the Initial Configuration user@host# show class super-user; full-name "John Doe"; uid 506; gid 100; level expert; complete-on-space on; Set the password of the user. [edit] user@host# edit system login user myadmin authentication [edit system login user myadmin authentication] user@host# set plain-text-password The Next Step “Maintaining the System”...
  • Page 42: The Next Step

    C2000 and C4000 1.0.x Hardware Guide The Next Step...
  • Page 43: Hardware Maintenance Procedures And Specifications

    Part 3 Hardware Maintenance Procedures and Specifications on page 31 Maintaining the System on page 35 System Specifications on page 39 Managing RAID Disks on a C-series Platform Installation Guidelines and Requirements on page 43 Contacting Customer Support and Returning Hardware on page 53 Declaration of Conformity on page 57...
  • Page 44: Hardware Maintenance Procedures And Specifications

    C2000 and C4000 1.0.x Hardware Guide Hardware Maintenance Procedures and Specifications...
  • Page 45: Maintaining The System

    Maintaining the System This chapter lists the tools, items, and steps needed for installing and uninstalling components. Other maintenance procedures must be performed by an authorized Juniper Networks technician. This chapter contains the following sections: on page 31 Required Tools and Items...
  • Page 46 C2000 and C4000 1.0.x Hardware Guide Storing Modules and Components Retain the packaging in which a component was shipped, and use this packaging to store the item. CAUTION: Failure to store electronic components correctly can lead to damage of these items.
  • Page 47 To remove a fan: Unlock or loosen the fan from the system. For the C2000 model, press the locking tab and rotate the fan away from the system. For the C4000 model, loosen the thumb screw in the top-left and lower-right of the fan.
  • Page 48 C2000 and C4000 1.0.x Hardware Guide Slide the locking tab (ejector button) to the left to release the module. See Figure 11 Figure 12 Hold the tab to the left, and using the handle, slowly pull the power supply module out.
  • Page 49: Chapter 7 System Specifications

    Topics include: C2000 Model Specifications on page 35 on page 36 C4000 Model Specifications C2000 Model Specifications Table 6: C2000 Model Specifications Category Specification 33 lb (15 kg) Weight 3.5 (H) x 16.7 (W) x 16.2 (D) inches Dimensions 8.89 (H) x 42.42 (W) x 41.15 (D) cm...
  • Page 50 C2000 and C4000 1.0.x Hardware Guide Table 6: C2000 Model Specifications (continued) Category Specification Air intake occurs in the front of the system. Airflow Air is exhausted out of the rear of the system. Pending Electromagnetic Emissions Agency Certification C4000 Model Specifications...
  • Page 51 Chapter 7: System Specifications Table 7: C4000 Model Specifications (continued) Category Specification Pending Electromagnetic Emissions Agency Certification C4000 Model Specifications...
  • Page 52 C2000 and C4000 1.0.x Hardware Guide C4000 Model Specifications...
  • Page 53: Managing Raid Disks On A C-Series Platform

    The location of the disk mount for the disks depends on the model of the C-series platform: C2000 system—Front of chassis C4000 system—Back of chassis When you access the disks in the disk mount: Disk 0 is to the left.
  • Page 54: Managing Disks In A C-Series Platform

    C2000 and C4000 1.0.x Hardware Guide Managing Disks in a C-series Platform The SRC CLI provides commands to let you monitor disk status, replace faulty disks, and reinitialize disks in the system. Replacing a Disk If a disk in the C-series platform fails, you can replace it while the other disk remains active.
  • Page 55: Reinitializing An Active Disk

    Chapter 8: Managing RAID Disks on a C-series Platform Controller Tasks TaskId Function Done% Container State Specific1 Specific2 ------ -------- ------- --------- ----- --------- --------- Rebuild 0.3% 00000000 00000000 Reinitializing an Active Disk You can reinitialize a disk that is already active in a C-series platform. To reinitialize a disk: Initialize the disk.
  • Page 56 C2000 and C4000 1.0.x Hardware Guide Controller Tasks TaskId Function Done% Container State Specific1 Specific2 ------ -------- ------- --------- ----- --------- --------- No tasks currently running on the controller Table 8: show disk status Output Fields Field Name Field Description...
  • Page 57: Installation Guidelines And Requirements

    Chapter 9 Installation Guidelines and Requirements This chapter reviews preinstallation considerations such as electrical, environmental, and safety compliances for the C-series platforms. For complete system specifications, see “System Specifications” on page 35. This chapter contains the following topics: on page 43 Your Preinstallation Responsibilities Environmental Requirements on page 44...
  • Page 58: Environmental Requirements

    C2000 and C4000 1.0.x Hardware Guide Environmental Requirements “System Specifications” on page 35 for complete environmental specifications. Choose a location for the system that is dry, relatively dust free, well ventilated, and air conditioned. If you install equipment in a rack, be sure that the floor is capable of supporting the combined weight of the rack and the installed equipment.
  • Page 59: Safety Guidelines

    Chapter 9: Installation Guidelines and Requirements Safety Guidelines For your safety, before installing the system, review all safety warnings in this topic. WARNING: The recommended maximum ambient temperature is 40˚° C (104° F). For safe operation take into consideration the internal temperature within the rack. WARNING: Install equipment in the rack from the bottom upward.
  • Page 60: Equipment Rack Requirements

    C2000 and C4000 1.0.x Hardware Guide WARNING: Before servicing the system, turn off the power. WARNING: Remove jewelry (including rings, necklaces, and watches) before working on equipment that is connected to power lines. Metal objects heat up when connected to power and ground and can cause serious burns or become welded to the terminals.
  • Page 61: Space Requirements

    ±.063 inch, as specified in EIA-310-D. An optional mounting kit is available for midchassis mounting. Contact your Juniper Networks sales representative for more information. Space Requirements If you use an enclosed rack for the system, ensure that there is a minimum of 3 inches of clearance between the inner side wall and the system.
  • Page 62: Product Reclamation And Recycling Program

    2002. Product Reclamation and Recycling Program Juniper Networks is committed to environmentally responsible behavior. As part of this commitment, we continually work to comply with environmental standards such as the European Union s Waste Electrical and Electronic Equipment (WEEE) Directive and Restriction of Hazardous Substances (RoHS) Directive.
  • Page 63: Hardware Compliance

    Chapter 9: Installation Guidelines and Requirements Hardware Compliance C–series platforms meet the hardware compliance requirements in this topic. Federal Communications Commission (FCC) Statement This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment.
  • Page 64: Canadian Department Of Communications Radio Interference Regulations

    C2000 and C4000 1.0.x Hardware Guide Canadian Department of Communications Radio Interference Regulations This Class B (or Class A, if so indicated on the registration label) digital apparatus meets the requirements of the Canadian Interference-Causing Equipment Regulations. Réglement sur le brouillage radioélectrique du ministère des communications Cet appareil numérique de la Classe B (ou Classe A, si ainsi indiqué...
  • Page 65: D.o.c. Explanatory Notes: Equipment Attachment Limitations

    Chapter 9: Installation Guidelines and Requirements Les réparations de l'appareillage certifié devraient être confiées à un service d'entretien canadien désigné par lefournisseur. En cas de réparation ou de modification effectuées par l'utilisateur ou de mauvais fonctionnement del'appareillage, le service de télécommunications peut demander le débranchment de l'appareillage.
  • Page 66: Notes Explicatives Du Ministère Des Communications: Limites Visant Les Accessoires

    C2000 and C4000 1.0.x Hardware Guide Notes explicatives du ministère des Communications: limites visant les accessoires L'étiquette du ministère des Communications du Canada indique que l'appareillage est certifié, c'est-à-dire qu'il respecte certaines exigences de sécurité et de fonctionnement visant les réseaux de télécommunications. Le ministère ne garantit pas que l'appareillage fonctionnera à...
  • Page 67: Contacting Customer Support And Returning Hardware

    Chapter 10 Contacting Customer Support and Returning Hardware See the Juniper Networks Web site for complete customer service information: http://www.juniper.net/support/guidelines.html This chapter contains the following topics: on page 53 Contacting Customer Support on page 53 Return Procedure on page 54...
  • Page 68 “Returning Products for Repair or Replacement” Locating Component Serial Numbers Before contacting Juniper Networks to request a RMA, you must find the serial number on the chassis or component. To list all the chassis components and their serial numbers, enter the following command: user@host>show system information...
  • Page 69: Packing Instructions For Returning A Chassis

    Wire cutters Returning Products for Repair or Replacement In the event of a hardware failure, please contact Juniper Networks to obtain a Return Material Authorization (RMA) number. This number is necessary to ensure proper tracking and handling of returned material at the factory. Do not return any hardware until you have received an RMA.
  • Page 70 C2000 and C4000 1.0.x Hardware Guide Remove the chassis from the rack. Pack the chassis securely in a proper shipping container, covering the chassis with an ESD bag and placing packing foam on top of and around the chassis. Returning Products for Repair or Replacement...
  • Page 71: Chapter 11 Declaration Of Conformity

    Chapter 11 Declaration of Conformity This chapter contains the following sections: on page 57 Declaration of Conformity Declaration of Conformity Pending Declaration of Conformity...
  • Page 72 C2000 and C4000 1.0.x Hardware Guide Declaration of Conformity...
  • Page 73: Part 4 Index

    Part 4 Index on page 61 Index Index...
  • Page 74 C2000 and C4000 1.0.x Hardware Guide Index...
  • Page 75: Index

    Index access, management..........6, 21 damaged components, returning.........12 airflow................44 distribution rack.............14, 46 rack-mounted installation and......14 documentation set antistatic bags and containers........32 comments on............xiii assembly numbers, locating.........54 audience for documentation.........ix EIA distribution rack............14 electronic equipment, recycling........48 C-series platform environmental requirements........44 cabling recommendations........47 Ethernet interfaces............6 cleaning..............32 environmental requirements........44...
  • Page 76 C2000 and C4000 1.0.x Hardware Guide management access..........6, 21 support, technical See technical support SNMP..............7 syntax conventions defined...........x Management Information Bases........7 system maintenance............31 manuals comments on............xiii mechanical requirements for distribution rack.....46 MIBs (Management Information Bases)......7 technical support............53 models................3 contacting JTAC............xiv modules temperature requirements...........44...

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