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Troubleshooting
Getting Printer Information over the Network
Printer current status
You can check the printer's current status using telnet.
❖ ❖ ❖ ❖ UNIX
Use the lpq command or stat parameter of rsh, rcp, or ftp.
❖ ❖ ❖ ❖ telnet
Use status command.
Reference
4
For more information, see "Remote Maintenance by telnet" in the Operat-
ing Instructions for the Network Interface Board included as a PDF file on
the CD-ROM.
Messages
Add Staples
Add Toner
Call Service Power Off On
Call Service SC_XXX
Close Bridge Unit Cover
Close Finisher Cover
Close Front Cover
Close Mailbox Cover
Close Right Cover
Close R-Cover at Paper Tray
Close Upper Right Cover
48
Description
The stapler is empty.
The printer is out of toner.
There is a malfunction in the
printer.
The Service Code Number
identifies the failure.
The cover of Bridge Unit Type
320 is open.
The cover of the finisher is
open.
The front cover is open.
The cover of CS370 (mailbox)
is open.
The right cover of the printer
is open.
Lower right cover 1 or 2 is
open.
The upper right cover is open. Close the upper right cover.
Comments
Replace the staple refill with a
new one. ⇒ P.71 "Adding Sta-
ples"
Install a new toner bottle. ⇒
P.75 "Replacing the Toner Bot-
tle"
Turn the printer power off and
on. If the message appears
again, contact your sales or
service representative.
Turn the printer power off and
on. If the message appears
again, contact your sales or
service representative.
Close the cover of Bridge Unit
Type 320.
Close the cover of the finisher.
Close the front cover of the
printer.
Close the cover of CS370
(mailbox) cover.
Close the right cover of the
printer.
Close lower right cover 1 or 2.
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