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Troubleshooting
Possible Cause
Is the Data In indicator
blinking or lit after starting
the print job when using
the PCL printer driver?
4
If you cannot solve the problem by taking the above actions, contact your sales
or service representative.
Note
❒ The following procedure describes how to configure the printer port settings.
• Windows 95/98/Me
A
Click [Start], point to [Settings], and then click [Printers].
B
Click the icon of the printer. Next, on the [File] menu, click [Properties].
C
Click the [Details] tab.
D
Check the [Print to the following port:] list to confirm the correct port is se-
lected.
• Windows 2000
A
Click [Start], point to [Settings], and then click [Printers].
B
Click the icon of the printer. Next, on the [File] menu, click [Properties].
C
Click the [Port] tab.
D
Confirm that the correct port is selected.
• Windows NT 4.0
A
Click [Start], point to [Settings], and then click [Printers].
B
Click the icon of the printer. Next, on the [File] menu, click [Properties].
C
Click the [Port] tab.
D
Confirm that the correct port is selected.
• Macintosh
A
Click [Apple Menu], point to [Control Panels], and then select [Apple Talk].
B
Confirm that [Ethernet] is selected in the [connect via:] list.
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Solutions
If the Data In indicator stays off, data is not being sent to the print-
er, or the printer may be resetting the print job because there was
a long delay in receiving the data from the computer.
❖ ❖ ❖ ❖ If the printer is using "I/O Timeout"
Increase the value of the "I/O Timeout" setting of "System" of
"Job Control". ⇒ P.93 "Using the Operation Panel"
❖ ❖ ❖ ❖ If the printer is connected to the computer using the par-
allel cable
Confirm that the printer port settings are correct. For a parallel
port connection, port LPT1 or LPT2 should be set.
For more information about the printer port settings, see the
note after this table.
❖ ❖ ❖ ❖ Network connection
Contact your network administrator.
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