Nortel NN43114-100 User Manual page 78

Call Center Supervisor Features
To transition to Night Service:
Night
To exit Night Service:
Night
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1. Press the Night
(8=T for Transition).
The indicator flashes. Calls in the queue
remain in the queue and new calls
receive Night Service.
1. Press the Night
(3=D for Day).
The indicator flashes. New calls enter
the queue.
Key and dial 8
Key and dial 3