About The Nortel Ip Phone 1150E - Nortel NN43114-100 User Manual

About the Nortel IP Phone 1150E

About the Nortel IP Phone 1150E
The Nortel IP Phone 1150E provides easy access to a wide range of
business features. Your network administrator assigns features to your
feature keys and provides you with passwords and other codes as
required. The CS 1000 system automatically controls incoming call
routing to answering positions, and can provide music or recorded
announcements to waiting callers.
The IP Phone 1150E can be configured for either an Agent, or
Supervisor. It is shipped in the Agent configuration, but can be modified to
support the Supervisor configuration. Depending on your role, you will
have been provided with one of the two configurations.
In this document, Call Center phone and Automatic Call Distribution
phone (ACD) are interchangeable terms for the 1150E.
Figure 1: Self-labeled line/programmable feature keys and context-
sensitive soft keys
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