Use Night Service - Nortel NN43118-102 User Manual

Nortel communication ip phone 2007 call center user guide
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Supervisor features

Use Night Service

Use the Night Service feature to define how calls are handled outside of
business hours.
To activate Night Service
To transition to Night Service
To deactivate Night Service
36
1. Tap the
Night Service
2. Press the
6
key (6 = N for Night) to go
into Night Service.
The
Night Service
changes and remains altered. All calls in
queue and new calls receive night
service.
1. Tap the
Night Service
2. Press the
8
key (8 = T for Transition) to
activate Transition mode.
The
Night Service
changes and remains altered. All calls in
queue remain in queue and new calls
receive Night Service.
1. Tap the
Night Service
soft key.
soft key color
soft key.
soft key color
soft key.

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This manual is also suitable for:

2007

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