Using Night Service - Nortel NN43112-107 User Manual

Nortel communication ip phone 1120e call center user guide
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Supervisor features
Interflow

Using Night Service

Use the Night Service feature to define how calls are handled outside of
business hours.
To activate Night Service:
NightSvc
To transition to Night Service:
NightSvc
34
2. Press the
Interflow
deactivate the feature and resume
normal call flow.
1. Press the
Night Service
2. Press the
6
key (6 = N for Night) to go
into Night Service.
The Night Service LCD lights
continuously. All calls in the queue and
new calls receive Night Service.
1. Press the
Night Service
2. Press the
8
key (8 = T for Transition) to
activate Transition mode.
The Night Service LCD flashes. All calls
in the queue remain in the queue and
new calls receive Night Service.
key again to
key.
key.

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1120e

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