Contacting Your Supervisor - Nortel NN43112-102 User Manual

Agent features
To answer a call:
2498

Contacting your supervisor

Use the Supervisor
ways:
• "To answer a call from your supervisor:" on page 28
• "To answer a call from your supervisor when on another call:" on
page 28
• "To place a call to your supervisor:" on page 29
• "To conference in your supervisor during a call in progress:" on
page 29
• "To transfer a call to your supervisor during a call in progress:" on
page 30
To answer a call from your supervisor:
Supervisor
To answer a call from your supervisor when on another call:
Supervisor
28
When the LCD next to your individual DN
key flashes, press the DN key.
Note: The LCD remains lit as long as
you are on the call.
feature to talk to your supervisor in the following
When the LCD next to the
flashes, press the
Note: The LCD remains lit as long as
you are on the call.
The LCD next to the
and a buzzer sounds.
Supervisor
Supervisor key.
Supervisor key flashes
key