Ricoh IM C300 Service Manual page 1521

3 VoIP Gateway installed correctly?
4 VoIP Gateway power switched on?
5 IP address/host name of specified VoIP
Gateway correct on sender's side?
6 DNS server registered when host name
specified on sender side?
7 Network bandwidth too narrow?
8 G3 fax connected?
9 G3 fax power switched on?
Cannot Receive by Alias Fax Number.
Check Point
1 LAN cable connected?
2 Firewall/NAT is installed?
3 Gatekeeper installed correctly?
4 Power to Gatekeeper switched on?
5 IP address/host name of Gatekeeper
correct on the sender's side?
6 DNS server registered when Gatekeeper
host name specified on sender's side?
D0CK
send by using another method (Fax, Internet Fax)
Contact the network administrator.
Contact the network administrator.
Request the remote fax to check the IP address/host
name.
Contact the network administrator.
Request the network administrator to increase the
bandwidth.
Check that G3 fax is connected.
Check that G3 fax is switched on.
Action
Check the LAN cable connection.
Cannot breach the firewall. Request the remote fax
to send by using another method (Fax, Internet Fax)
Contact the network administrator.
•
The sender machine displays this error
code when the sender fax is a Ricoh
model.
Contact the network administrator.
•
The sender machine displays this error
code when the sender fax is a Ricoh
model.
Request the sender to check the IP address/host
name.
•
The sender machine displays this error
code when the sender fax is a Ricoh
model.
Contact the network administrator.
•
The sender machine displays this error
code when the sender fax is a Ricoh
model.
46
IP-Fax Troubleshooting
SM