Ricoh IM C300 Service Manual page 1520

IP-Fax Troubleshooting
14 Remote fax switched off or busy?
15 Network bandwidth too narrow?
16 Remote fax cancelled transmission?
3.4.2 IP-FAX RECEPTION
Cannot Receive via IP Address/Host Name.
Check Point
1 LAN cable connected?
2 Firewall/NAT is installed?
3 IP address of local fax registered?
4 Port number specified at remote sender
fax (if required)?
5 Specified port number correct (if
required)?
6 DNS server registered when host name
specified on sender side?
7 Network bandwidth too narrow?
8 Remote fax cancelled transmission?
Cannot Receive by VoIP Gateway.
Check Point
1 LAN cable connected?
2 Firewall/NAT is installed?
SM
Contact the network administrator.
Request the system administrator to increase the
bandwidth.
Raise the delay level.
IPFAX SW 01 Bit 0 to 3
Lower the modem transmission baud rate.
IPFAX SW 05
Check whether the remote fax cancelled the
transmission.
Action
Check the LAN cable connection.
Cannot breach the firewall. Send by using another
method (Fax, Internet Fax)
Register the IP address.
Request the sender to specify the port number.
Request the sender to check the port number.
Contact the network administrator.
•
The sender machine displays this error code
if the sender fax is a Ricoh model.
Request the system administrator to increase the
bandwidth.
Lower the start modem reception baud rate on the
receiving side.
IPFAX SW06
Check whether the remote fax cancelled the
transmission.
Action
Check the LAN cable connection.
Cannot breach the firewall. Request the remote fax to
45 D0CK